Unemployment is a problem for individuals with disabilities. Supported employment provides occupational supports for individuals with disabilities to get a job and keep that job once hired. The Performance Diagnostic Checklist-Human Services (PDC-HS) is used to address performance problems with employees in human services settings. This study evaluated using the PDC-HS with three adults with intellectual disabilities working in supported employment at a library cleaning shelves. The results of the PDC-HS identified insufficient training and prompting as barriers. The matched intervention package was effective in increasing performance of the shelf-cleaning task for all participants. Participant responses to a social validity questionnaire indicated that all participants thought the study was fair, they liked the way they were taught to clean the shelf, and felt that being in the study helped them improve at their job.

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