This study considers the usefulness of the Intercultural Development Inventory in measuring the intercultural sensitivity of a sample of teachers at an established international school in Thailand. In this study, the Intercultural Development Inventory (IDI) was used to measure participants’ levels of intercultural sensitivity (ICS), based on Bennett’s Developmental Model of Intercultural Sensitivity (DMIS). To crosscheck the IDI findings and to provide additional insights, qualitative research using interviews of a sample of teacher participants was undertaken. Comparisons were also made with previous studies using the IDI to measure teacher levels of ICS. The aims of the study were to provide additional data about ICS among teachers at an established international school and to look for correlates relating to demographic factors. Specifically, the study aimed to assess the usefulness of the IDI to international schools looking to enhance ICS among students and teachers. The study concludes that the IDI is applicable to an international school context in measuring the intercultural sensitivity of teachers. The results showed that teachers in international schools involved in this study have higher levels of ICS than their counterparts in national schools who took part in previous studies. With respect to the participants in this study, 67.9% were operating in Bennett’s Minimization stage in the DMIS. Levels of ICS were positively correlated with years living in another culture, professional development related to ICS and knowledge of a foreign language. The findings provide insights into and opportunities for further study. Other studies may find similarities with respect to professional development for teachers with respect to ICS, teacher recruitment, gender differences, and levels of ICS among faculties at both national and international schools.

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No / Universities’ internationalisation rhetoric suggests that students studying on internationally diverse campuses will automatically engage positively with one another and develop intercultural competence. This study examined the extent to which a cohort of first year UK and non-UK students studying on an internationally diverse campus developed intercultural competence. The Intercultural Development Inventory® (IDI®) and a locally designed survey were used to assess students’ intercultural competence and to explore their intercultural experiences over seven months. Students began almost exclusively in lower (ethnocentric) stages of intercultural development and most showed little progress despite reporting relatively high levels of intercultural contact, friends from other cultures and positive experiences. Findings suggest that even positive intercultural experiences do not necessarily lead to the development of intercultural competence and that university policy and practice may need to be enhanced if producing graduates with higher levels of intercultural competence is to become a realised outcome of internationalisation. / This work was supported in part by funding from the Higher Education Academy Psychology Network (now defunct)

This study examined the orientations to cultural difference of sojourner educators in the Foundation Program at Qatar University to determine if orientations were correlated with select demographic and experiential variables, including gender, age, time overseas, education level, formative region, ethnic minority status, job position, length of time in Qatar, intercultural marriage, default language, formal teacher training, and overseas development organization experience. This study used a sequential mixed-method design. Perceived and Developmental Orientations were measured using the Intercultural Development Inventory© (V.3), which produced a measure of each respondent’s orientation to cultural difference. Focus group interviews were conducted to engage participants in explaining and interpreting the findings. Five focus groups of three to six participants each were conducted. Most of the teachers were found to operate from within the transitional orientation of Minimization, although individual scores ranged from Denial to Adaptation. On average, the educators were found to overestimate their orientations by 31 points. A positive correlation between orientation and formative region was found, with participants from North America showing the highest orientation. Statistically significant differences emerged for orientations when comparing Middle East and North African (MENA) and North American formative regions. Formative region was found to account for 4.8% of the variance in orientation and is a significant fit of the data. Focus groups participants speculated that (a) core differences regarding multiculturalism in MENA and North American cultures help explain the results, (b) aspects of the workplace culture and both the broader MENA and local Qatari culture encourage a sense of exclusion, and (c) external events further complicate cross-cultural relations. The study findings add to the literature by providing baseline orientation data on sojourner educators in post-secondary education in the GCC region, and by confirming some of the findings of similar studies. The study provides practitioners with suggestions for staffing and professional development. Future research should focus on the measurement of orientations in broader samples of educators, changes in orientation over time in Qatar and other cultural contexts, differences in orientation among short-term vs. long-term expatriates, the impact of employment systems and societal structures on orientations in sojourner educators, the impact of educator orientation to cultural difference on student achievement, and the design of effective cross-cultural professional development for educators.

Emotions have been noted for their crucial role in survival behaviour relating to resistance to cross-cultural ambiguity. Today's globalised multinational corporations (MNCs) have recognised the importance of developing their diverse workforces' intercultural sensitivity (ICS) – a worldview towards cultural difference – as a means of reducing resistance to cross-cultural ambiguity hence maintaining a professional multicultural work environment. However, no studies have yet been made investigating the role of emotional intelligence (EI) in enhancing intercultural sensitivity and simultaneously regulating emotions produced from resistance to cultural difference. Therefore, this study has explored the role of EI in enhancing ICS aiming at increasing the effectiveness of intercultural training within the context of multinational organisations. A theoretical framework was constructed presenting the idea of EI entry-points into intercultural sensitivity and resistance to difference. Through an inductive research approach, a chosen multinational airline company's flight attendants were targeted with in-depth semi-structured interviews. Grounded theory analysis was applied. The analysis resulted in the development of a grounded emotional-cognitive intercultural adaptation process together with three adaptive cognitive states. These were named: Learn, Understand, and Know. Each cognitive state was noted to be associated with a particular emotional state that causes the interacting individual to shift into the relevant cognitive state. The emotions surprise and curiosity were found to be associated with Learn while empathy was found to be associated with Understand, and finally acceptance was found to be associated with Know. The research results strongly support the proposed EI entry-points within the grounded emotional-cognitive content of the produced intercultural adaptation process. The results address the research aim regarding the role of EI in enhancing ICS. Through the EI entry-points, ICS is indirectly enhanced through the development of intercultural performance as EI mental abilities are proposed which would regulate one's behaviour towards the three grounded emotional-cognitive intercultural adaptation states. The developed model is suggested to contribute to enhancing the effectiveness of intercultural training. The trainee's intercultural performance could be enhanced through directing the emotional-cognitive dynamics, during intercultural interaction, towards the empirically grounded set of emotional-cognitive states. As linking EI and ICS remains an important and under-explored topic, it is hoped that the findings of this study will present a better understanding of the dynamics of emotions within the context of multinational organisations, as well as the role of EI in enhancing ICS, subsequently leading to further research.

Conventional folk wisdom insists study abroad is an inherently valuable educational experience for young people. While traditional study abroad programs were typically a semester or a full year in duration, short-term study abroad programs of only a couple weeks are now the most common type of sojourn abroad. Problematically, evidence is mounting that the so-called “immersion assumption,” the thrust of which is that being abroad leads to intercultural development, and which seems to permeate the administrative ethos of a majority of study abroad programs internationally, is a poor assumption indeed (Vande berg et al., 2012). Moreover, my review of the empirical literature on study abroad suggests to me that instrumentation used to measure intercultural development, much of which was popularized during the era when longer term study abroad was the norm, might not be as well-suited to the era of short-term study tours. Finally, very little research at the intersection of short-term study abroad, intercultural development, linguistic proficiency, and personality has been produced—particularly in the Japanese context. This study had three purposes. The first purpose was to establish evidence that short-term sojourns abroad can impact an aspect(s) of intercultural development in Japanese undergraduate students (N = 203) from two universities in western Japan. The second purpose was to explore how L2 English proficiency, speaking self-efficacy, and aspects of personality might promote or inhibit intercultural development for Japanese sojourners. The third purpose was to examine sojourner reflective journal entries and interview transcripts in order to explain the findings. To execute this study, I used an embedded correlational design in which pre-post-sojourn Intercultural Effectiveness Scale (IES) scores and cross-sectional pre-departure predictors (TOEIC, New Vocabulary Levels Test (NVLT), self-efficacy, and Big Five personality markers) were analyzed through the application of Welch’s t-tests and multiple regressions. Qualitative data were analyzed in order to explain the quantitative findings in greater detail and to ensure sojourner experiences abroad are given voice in the study. The results of this study indicated the following. First, sojourners scored statistically significantly higher than non-sojourners on Intercultural Effectiveness Scale Global Mindset at posttest. There was no significant difference between these groups on any other Intercultural Effectiveness Scale construct at posttest. This suggests that study tours positively contribute to the development of intercultural effectiveness, particularly in terms of knowledge acquisition. Second, none of the individual differences included in this study (extraversion, agreeableness, openness, linguistic proficiency, or self-efficacy in communication) demonstrated any significant predictive association with changes in Intercultural Effectiveness Scale scores pre- to post-sojourn. Third, study tour programs that included explicit opportunity for sojourners to engage with host nationals were4 associated with statistically significant changes in Intercultural Effectiveness Scale Relationship Interest at post-sojourn. Finally, qualitative analyses provided limited explanation as to why the Intercultural Effectiveness Scale constructs of Global Mindset and Relationship Interest changed pre- to post-sojourn. While FACET scores for sojourner reflective journals were positively correlated with Intercultural Effectiveness Scale Relationship Interest at post-sojourn, the content of the journals was idiosyncratic and no discernable pattern between the content of the journals and changes in Intercultural Effectiveness Scale scores was found. Case studies of eight sojourners further exemplify the complexity of trying to establish explanation(s) for why some sojourners’ Intercultural Effectiveness Scale scores increase, decrease, or remain unchanged. Several theoretical and pedagogical implications are drawn from this study. Theoretical implications relate primarily to the capacity for study tours to contribute to Japanese government goals of developing global human resources, a degree of support for the much-maligned immersion assumption, and my findings that individual differences did not demonstrate any capacity to predict sojourner change in intercultural effectiveness pre- to post-sojourn. Three pedagogical implications of these findings first include the necessity for study abroad administrators and educators to acknowledge that immersion abroad is beneficial to sojourners only insofar as it helps them increase their knowledge about their host culture. Second, with greater pedagogic intentionality, particularly in the form of structuring study tours to include extensive opportunities for contact with host nationals, is critical if students are to grow beyond the simple knowledge domain. Finally, reflective practices are highly valuable but, as the results of this study show, Japanese sojourners are likely to need substantial scaffolding and a clear imperative to reflect within a set framework and on subject matter that transcends the superficial. / Applied Linguistics

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The purpose of this study was to produce five in-depth case studies of University of Georgia, USA, students who studied abroad for one semester in Spring of 2006. These case studies describe and analyze the students’ self-identified goals and motivations for participating in this study abroad experience. Utilization of Lincoln and Guba’s (1985) naturalistic inquiry method was used to explore the student experiences. In addition to qualitatively analyzing the goals and motivations of these specific cases, descriptive statistics of the student Intercultural Development Inventory (IDI) pre- and post-test questions and answers (Intercultural Communication Institute, 2003), taken in Spring 2006 and two years later in Spring 2008, were compared for the purpose of measuring changes in worldview orientations over time. This provided the establishment of convergence or triangulation of quantitative and qualitative data. Further exploration of preferred student learning styles by use of the Kolb Learning Style Inventory, v. 3.1 (Kolb, 1999) was initiated in order to analyze whether the study abroad program design matched the students’ learning style. A study abroad preparatory model, Adapt, Adopt, Adept: A Preparatory Model for Study Abroad, is proposed that increases student active engagement abroad, thereby increasing the potential for accomplishing the stated goal of the University of Georgia (UGA) study abroad program, namely to develop “global citizens.” Inquiry into these areas and the results obtained are directly relevant to study abroad program specialists, interested faculty, upper administrators in university policy making, and future students who might desire to participate in an international learning experience. This particular study, in contrast to those discussed in the literature review, indicates a unique approach by focusing on the following: • one specific, experiential study abroad program; • using naturalistic inquiry as the method of obtaining such data; • using IDI scores to triangulate results of qualitative data; • incorporating information measured by the KLSI. Both qualitative and quantitative data were collected. Qualitative data were obtained via Blackboard, email, chat interviews via the internet, face to face interviews, and by means of journal entries. By using naturalistic inquiry, the specific form of data provided and its content was left largely to the students to choose via the options listed above in order to best represent their voices. Scores on the IDI provide the quantitative data used to assess qualitative findings. The intention was that this study would provide an in-depth investigation of the students’ experiences in order to be used by individuals who find the information to be practical, functional, and helpful in improving the learning and cultural environment of study abroad students.

The body of the literature examining the acquisition of Spanish rhotics is expanding (e.g., Canfield, 1940; Face, 2006; Rose, 2010; Hurtado & Estrada, 2010). Most studies on the acquisition of Spanish rhotics have focused on how students progress at different levels of instruction (e.g., Rose, 2010; Hurtado & Estrada, 2010) while various other factors have been shown to affect the second language acquisition of phonology, such as style variation (e.g., Diaz-Campos, 2006; González--Bueno, 1997; Zampini, 1994), L1 transfer (e.g., Major, 2001), and experience abroad (e.g., Díaz-Campos, 2004, 2006; Lafford, 2006). Work on the acquisition of the Spanish tap and trill by regular classroom students has consistently shown that these sounds, especially the trill, are difficult to master for adult English speaking learners (e.g., Reeder, 1998; Face, 2006). However, the influence of factors such as cultural sensitivity, motivation, and experience abroad has been relatively understudied. This study explores the influence of these factors on the second language acquisition of the pronunciation of Spanish rhotics. In order to investigate the acquisition of Spanish pronunciation, 39 adult learners of various levels of instruction participated in the study. Participants completed a background questionnaire, the Survey of Motivational Intensity (Gardner 1985), and the Intercultural Development Inventory (IDI) as a measure of cultural sensitivity. Learners' speech was recorded as they completed three different tasks, including a brief oral interview, the reading of a story, and a world list including rhotics in six different phonetic contexts that students were asked to read aloud. The tasks were recorded digitally and production of the tap and trill was analyzed spectrographically using Praat. Finally, the relationship between the aforementioned factors and target-like production of /ɾ/ and /r/ was explored with a crosstab analysis combined with an ANOVA analysis and a multiple regression analysis. The results show that neither Motivational Intensity nor Cultural Sensitivity have an influence in the acquisition of Spanish rhotics. Level of instruction and time of residence are the main predictors of target like pronunciation of the Spanish rhotics. The phonetic context harder to acquire is the trill after an alveolar consonant while the easiest is the tap between vowels.

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