This report is the result of a thesis work done at the Department of Engineering Sciences, Uppsala University, and includes 15 ECTS points. The work has been performed at Företag A, a company specializing in electronics whose major product has become a sophisticated tool used by authorities across northern Europe.   Företag A has initiated a quality management system according to the criteria set by ISO 9001. Following demands from customers, Company A has now decided to also start working towards a certification according to SS-EN ISO 9001:2008, this work is the foundation for the thesis work.   The thesis work has been limited to the production process and the aim has been to enable this process to be certified according to ISO 9001:2008. The work has been performed by analyzing the existing quality management system and the requirements for each process included, whereby the gap between the current and the target state has been mapped. Suggestions have then been made on how this gap can be filled, some of these suggestions have also been carried out during the thesis work.   The conclusions drawn are that quality management does not have to be complicated, but quickly becomes so when the complexity of the processes increases. Therefore, the system's overall records should be kept clear in order to create an accessible system, while methods to generate commitment and support from staff and give them the tools to influence the content becomes a vital part.

Today's industries are constantly evolving and the demands according to quality for products and services produced and performed are becoming more and higher. ISO 9001 is a standard that serves as a tool for organizations who wants to effectively control and manage their quality workforce on business different processes. A background to the introduction of a quality managementsystem towards Skärås svets och mekaniska in Västerås are that more and more customers demand this from a company to enable it to obtain an order of production. Efforts to introduce a quality system such as ISO 9001-2008 all begin with to carry out a situationanalysis of the business. Skärås svets och mekaniska currently has no existing quality management system so therefore there is no current directives regarding who is responsible, for a future certification in the business. By structuring a situation analysis of the business. You get a good overview of the business and how it is conducted today. This analysis can be performed in separate ways, but this thesis has chosen to perform it using the process mapping. Process mapping is a powerful tool for an organization, not just as a situation analysis, but as a tool for future efficiencies and improvements. Process mapping has been done in accordance with walk-trough concept where you go through the tasks that are within the business itself and see what the people involved in the making are doing in there tasks. To compile this to the process maps later on. An Analysis of the process and the mapping of them compered to the requirements of ISO 9001-2008. Is explaining where Skärås svets och mekaniska really are today in the work towards a future certification. Against what the standard requires. What do you need to implement in their business or change for a future certification will be possible?. This is one of the main issues reguarding this thesis. The results of this thesis is a comprehensive situation analysis consisting of process maps for Skärås svets och mekaniska, and an analysis of these against the requirements of ISO 9001-2008 standard. That are requiered for a business lika Skärås svets och mekaniska in order to be able to certify against the ISO 9001 Series.