This study analyzes how Swedish and Turkish journalists cope with threats, hatred, and harassment, and what role journalistic ideals and organizational support play in their coping process. The study is based on qualitative interviews, analyzed utilizing aspects from the theoretical framework of systems and coping theories. The aim of the study is to delve into personal experiences in circumstances where journalists face threat, hatred, or harassment to increase our understanding of how journalists cope with them and what happens to their journalistic ideals during this process. The results show that both groups have a similar view on which journalistic ideals are important. Both groups of journalists used emotion-focused and problem-focused coping mechanisms which utilized journalistic ideals in one way or another, to feel control over the situation. In some cases, ideals were experienced as comforting, and in others, they were compromised. Lastly, organizational support was seen and experienced as a part of individual coping only for Swedish journalists, who expressed it as a primary method to cope with hostile situations, while it remained absent for Turkish journalists in this study.

Syfte: Syftet med denna uppsats är att undersöka hur journalisters yrkesidentitet förändrats i och med mediebranschens stora förändringar på grund av teknologins utveckling. Vidare vill vi öka förståelsen för hur organisationer kan stötta personalens identitetsarbete i samband med stora förändringar som påverkar yrkesidentiteten. Metod: En fallstudie som undersöker journalisters yrkesidentitet med en abduktiv ansats. Den empiriska datan är insamlad med hjälp av intervjuer. Slutsats: Studien har visat på att journalister har en tydlig yrkesidentitet som grundar sig på de journalistiska idealen och värden som etik och neutralitet. Det har även konstaterats att på grund av ny teknologi har yrkesrollen för journalister förändrats och därmed har yrkesidentiteten också delvis förändrats. Vi kan se att oberoende vilken bransch som står inför stora förändringar på grund av ny teknologi så behövs en förståelse från organisationer om hur yrkesidentiteten kan påverkas. / Purpose: The purpose of this thesis is to investigate how journalist’s professional identity has changed because of the large changes of the media industry due to new technology. We also want to increase the understanding of how organizations can support their employees in identity work in connection to organizational changes that may impact the professional identity. Methodology: We have conducted a case study that investigates journalist’s professional identity with an abductive approach. The empirical data was collected using interviews. Conclusion: The study shows that journalists have a distinct professional identity based on journalistic ideals and values such as ethics and neutrality. It was also found that due to new technology the work role as journalists has changed and consequently the professional identity has also partly changed. We can see that regardless of which industry that is facing large changes due new technology, organizations need to understand how the professional identity can be impacted.