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Möte och bemötande : handläggarnas känslor i deras profession / Meeting and response : social workers emotions in their professionNilsson, Jessica, Svensson, Emma January 2013 (has links)
The focus of this research is to investigate how the client's emotions can affect the social worker and how the social worker manages these feelings in order to make the right decisions. We have used a qualitative approach in our investigation. We have interviewed six social workers at social welfare bureaux in southern Sweden. Our theories are ‘Naïve Theory’ and ‘Affect Theory’. The social workers have told us about their experiences in meetings and how they handle the clients' feelings. According to the social workers that we have been in contact with, the clients can show all sorts of emotions, ranging from clients that are happy to those that are angry. It is more common that clients show irritation or frustration against the social worker. The main conclusions are that it is important that the social workers are aware of the feelings that they encounter in meetings with clients, and that they may be affected in different ways. The co-worker of the social workers is important when it comes to the handling of emotions. A client's emotions can affect a social worker and if the social worker does not pay attention to these feelings and learn how to handle them, this may cause the social worker unable to perform their work or that they bring the emotions home.
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Hjälpande makt : En studie om uppdraget som god man / Helping power : A studie about guardianshipOlofsson, Elina, Olsson, Jennie January 2015 (has links)
This study illustrates how the power relation between the trustee and principals are experienced and maintained in proportion to the missions design. The main focus lies on understanding of how trustee perceives and applies the mission`s cornerstones and how power can be expressed in the relationship between trustees and principals. Nine semi-structured interviews were conducted with trustees whose principals were mentally disabled. The interviews were then analyzed with the support of Foucault's concept of discipline, knowledge, control, surveillance and reward/punishment and Tilly's theory of persistent inequality We have obtained an understanding of the complexity of the assignment regarding the mission`s cornerstones who goes into every other, and all respondents agreed that the cornerstones should be considered as a whole. We concluded that the trustee on the basis of the mission's design possesses a power that is necessary and important to have regarding the relation to his principal and its social network. Half of the trustees were well aware of the power they possess; however, all agreed that power is a negatively charged word that not necessarily needs to be operated in the guardianship. We could, based on empirical data, see that the power is used in various ways, both directly and indirectly against their principals and its social networks.
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