The main purpose of this study was to investigate the suitable practice and model of knowledge management for CSBC through the action progress of developing a prototypical knowledge system intended for management of Full Specification. This study belongs to action research. The experiment field was Basic Design Section of Design Department in CSBC. It targeted at the shipyard¡¦s core knowledge--Full Specification to develop a prototypical knowledge management system of Full Specification. Through reflection-in-action and reflection-on-action in the process of developing system, the problems and dilemmas encountered by each action plan were reflected to seek for solutions and to revise the action plan. Then the knowledge management system was built. From the progress of action plan, it sought for new findings which can be the reference for CSBC to promote knowledge management continuously. The results of this study were as follows: 1) The environment of knowledge management was built by creating the open working platform. And a prototypical knowledge management system of Full Specification was built by learning-from-action. 2) By the participating, planning, learning of practitioners, it was helpful to emerge the future scenario of knowledge management and the common consensus to advance the knowledge management. 3) The model of organization learning and knowledge sharing was found. If the model combined with the knowledge management system, it was helpful to form the procedure of creating knowledge. 4) The reference frame of action research for knowledge management and the driven model of knowledge management for CSBC were developed.

Abstract In the economical times of knowledge, knowledge becomes into the most important resource. Corporations are making a race between learning speed and time pass. It meets the forecast of Peter F. Drucker, ¡§ 21st century is learning first and knowledge century¡¨. Corporations must consider how to make the organizational learning to transfer themselves into knowledge corporations in the future. The subject of this study is ¡§Organizational Learning Based on The Knowledge Management¡¨. After studying related theoretical literatures of knowledge management and organization learning, to clear the relation between knowledge management and organization learning, and to develop a model. This model must be easy used for corporations to establish their organizational learning based on the management knowledge. This model also must be reviewed to be useful by SYSCO case. The result of this study is to develop a model for organizational learning based on knowledge management. It includes 7 parts: resources input, organizational learning, intelligence capital, resources output, internal promotion factors, external promotion factors and single/double learning cycles. In this model, any corporation is a learning organization to continue learning by single/double learning cycles. To base on knowledge management, Corporation continues to evaluate the competitiveness by outside environments and inside resources. Depend on knowledge platform, corporation sets up a learning system in its learning center and also set up personnel system, organization system and customer system together, then input individual knowledge and organizational knowledge into its systems to make organizational learning. The process of organizational learning is knowledge acquiring, knowledge sharing and knowledge applying. After organizational learning, corporation transfers knowledge into intelligence capital, which includes personnel capital, organization capital and customer capital. Finally corporation enhances its competitiveness and creates customer¡¦s value by its intelligence capital, and it also increases corporation¡¦s value. After checked by SYSCO case, this study can be proved to be a useful model for corporations to establish their organizational learning based on knowledge management. In this model, we must take care the completeness for all 7 parts, and we must take care the tightness & practice for each part. Internal leadership and culture are the most important energy to promote organizational learning. Knowledge platform and information platform can make good performances. External customer, supplier, competitor and benchmarking corporation are important factors to promote organizational learning. If we can consider above mention, then we can get a good performance in organizational learning based on knowledge management.

Facing the advent of knowledge economy in the 21st century, the competitive advantages for enterprises have been transformed from physical land, capital and labor to invisible knowledge. Knowledge has become the most important assets for business. Thus, knowledge management is the most important issue in the age of knowledge economy for enterprises. TPM (Total Productive Maintenance) is based on Preventive Maintenance (PM) system from U.S. PM was first introduced to Japan in 1950s to 1960s, and then transformed to TPM by being added with local notions and concepts. JIPM (Japan Institute of Plant Maintenance) started to promote TPM in Japan since 1971. After TPM was introduced to Taiwan in 1994, it¡¦s been remarkably aware that TPM improved enterprise effectiveness and strengthened the competitive advantages of business as a result of implementation by the enterprises. Employees created amounts of knowledge to solve problems after the enterprise adopted TPM. It helps employees to improve the performance on their jobs. It seems that knowledge management activities are embedded in TPM but has not be evoked enough attention. This research explores the relationships between TPM and knowledge management activities by case study method. The findings present a result that the generation of knowledge is more obvious in TPM, but the repository of knowledge is needed to improve compared with processes of knowledge management activity. The research result may help to provide a concept as a reference for enterprises.

There is no doubted that the enterprises have to face the changeful and competitive environments today. That is why the Taipower Company needs to gain competitive advantages by providing the best of service quality to the consumer in the power market. This study is expected to be useful to the Taipower Company on the point of service quality in the strategy of knowledge management. It is made use of measuring consumer perceptions of service quality and researched for what the types of knowledge management strategy will be based on them. A new model of customer knowledge management includes the task environment, several important dimensions or variables such as the strategy of knowledge management, customer knowledge management. It is discussed for the process of knowledge management and established the institution of knowledge management in the Taipower Company.

In this thesis, we propose a knowledge map integration system to merge distributed knowledge maps into a global knowledge map based on the concept mapping methodology. This system performs the functions of knowledge map integration and knowledge map maintenance. The knowledge map integration function integrates different local knowledge maps specified by distributed organizations into a global knowledge map, and knowledge seekers can access the overall knowledge structure about the domain knowledge. Besides, the local knowledge maps in different organizations vary dynamically due to accumulation of information. Consequently, the demand for knowledge map maintenance increases in order to keep the global knowledge map up to date. The function of knowledge map maintenance can update the variations of every local knowledge map, and change the global structure simultaneously. The knowledge map integration system is evaluated by master thesis repository at National Central Library, and we obtain good results.

ºK ­n This study is to discuss the core competence of IC seal industry, and to construct the model. The purpose of this study are presented as follows: 1. To define which competence is core competence of IC seal industry. 2. To structure the core competence build-up model. 3. To confirm the model is workable. 4. To develop and to manage the core competence. This conclusions of this study are presented as follows: 1. Core competence of IC seal industry includes research and design ability, product engineering technology development ability, cost control and strategy management ability, manpower development ability. 2. Core competence will build up from the process of executing the total quality management.

<p>I dagens allt mer globaliserade företagsklimat är det viktigt att på ett optimalt sätt hantera informations- och kunskapsrelaterade frågor. I takt med den ständiga förändringen som pågår så har begreppet Knowledge Management (KM) blivit ett populärt ämnesområde. KM kan enligt oss vara hur en organisation arbetar och hanterar kunskap för att kunna öka sin konkurrenskraft.</p><p>Vårt syfte med denna kandidatuppsats har varit att undersöka hur den mestadels engelsk-språkiga litteraturen inom ämnesområdet KM går att applicera på svenska organisationer. Detta med avsikt på att kunna mäta en organisations KM-tillstånd. Vårt forskningsarbete har även målsättningen att generera förändrings- och förbättringsförslag åt en global orga-nisation som vårt referensföretag.</p><p>För att uppfylla syftet har vi valt att utföra en surveyundersökning som bygger på Bukowitz och Williams bok, The Knowledge Management Fieldbook (1999). Med hjälp av denna lit-teratur kan läsaren undersöka och mäta hur en vald organisation hanterar kunskap.</p><p>Vår forskning visar att den valda undersökningsformen går att använda på svenska organi-sationer men att den besitter vissa brister. Bland förslagen vi tagit fram för att förbättra surveyundersökningen finns förändringar i språkbruket och möjlighet att dela upp under-sökningen i mindre avsnitt.</p><p>Trots undersökningens brister har vi fått fram ett antal förändrings- och förbättringsförslag åt vårt referensföretag. Surveyundersökningen indikerar bland annat på att respondenterna saknar en helhetssyn och en förståelse för organisationens syn på KM. Vidare tyder resulta-tet på att organisationen hade kunnat bli ännu mer konkurrenskraftig genom att tillsätta specialisttjänster i form av till exempel en Knowledge Manager.</p> / <p>The environment of organisations is today becoming more globalized and it is important to optimize the ways of handling with information and knowledge. In this constant change that is going on has the concept Knowledge Management (KM) become popular. KM can according to us be how an organisation work and handle knowledge in order to strengthen their competitiveness.</p><p>Our purpose with this paper has been to examine how KM is described in the, in most parts, English literature and how it can be applied to Swedish organisations in order to measure the KM-condition. The aim of this research project is also to generate changes and improvement suggestions for a global organisation such as our reference organisation.</p><p>In order to obtain our purpose we have chosen to execute a survey investigation that is built on “The Knowledge Management Fieldbook” (1999) authored by Bukowitz and Wil-liams. With this literature the reader is given an opportunity to investigate and measure how a chosen organisation handles knowledge.</p><p>The research shows that the chosen investigation form is possible to use on Swedish or-ganisations even though there are some shortages. Among our proposals, to improve the survey investigation, are a change of language use and to make it possible for the investiga-tor to divide the investigation into smaller parts.</p><p>Despite the shortages in the investigation have we been able to produce a number of sug-gestions for our reference organisation to work with. These suggestions are for example about changes and improvement in KM handling. The survey investigation indicate among other things that the respondents lack an overall picture and understanding for the organi-sations vision of KM. Furthermore our result indicates that the organisation could be able to become even more competitive through appointing specialist posts like for example a Knowledge Manager.</p>

Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 199-204). Also available on the Internet.

Thesis (Ph.D.)--University of Texas at Arlington, 2009.

Thesis (Ph.D.)--Murdoch University, 2008. / Thesis submitted to the Faculty of Creative Technologies and Media. Includes bibliographical references (leaves 242-249)