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Internship in paper conservation at the Australian Archives A.C.T., 1981-1982Rome, Daraka, n/a January 1982 (has links)
The Australian Archives A.C.T. Conservation Laboratory performs
various tasks relating to the preservation program.
The two streams of work - Treatment of Materials and Laboratory
Services are considered to be of equal importance.
The first deals with the actual treatment of items in the
collection while the latter concerns preventive conservation,
During the period of my internship I have carried out most
of the Laboratory Services which I will discuss in this dissertation
with the exception of Disaster Planning. I was
also involved in the treatment of various objects from the
Australian Archives collection as well as from other government
agencies, completed with written and photographic documentation.
One of the projects, taking several months of
treatment, was a series of old letter books containing letters
from the Administrator in Sydney to the Chief Magistrate
of Norfolk Island.
This project, along with the conservation of some other government
records, demonstrates the difference between archival
conservation and conservation of other art and cultural
objects.
Attendances at technical seminars and conferences are also
discussed.
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Significance of customer feedback:an analysis of customer feedback data in a university hospital laboratoryOja, P. (Paula) 21 September 2010 (has links)
Abstract
The aim of the study was to evaluate the usefulness of customer satisfaction surveys and spontaneous customer feedback procedure in a university hospital laboratory. Questionnaires containing closed-ended statements and an open-ended question were used in the customer satisfaction surveys targeted at the clinical units of the university hospital and regional health centres. Customer feedback documents including the subject matters of the reports, the investigations carried out and the actions taken were analysed using qualitative content analysis. The highest dissatisfaction rates in the clinical units were recorded for computerised test requesting and reporting, turnaround times of tests, missing test results and the schedule of phlebotomy rounds. In addition, additional instructions were needed. The most common causes of dissatisfaction among regional health centres were related to electronic data transfer of laboratory test requests and reports between health centres and the university hospital laboratory, need of additional instructions for handling of samples and preparation patients for laboratory tests, problems with decentralised phlebotomy services to hospital outpatients, and unawareness of the schedule of some less common laboratory tests. Further clarifications with selected customers were needed to specify the causes of dissatisfaction. Erroneous, delayed and lacking test results were the most common errors or defects revealed in the investigations of the spontaneous customer feedback reports from both the clinical units and the external customers. The most common underlying causes of errors were unintended errors and non-compliance with operating instructions. Systematic errors were found in one-sixth of the cases. Corrective actions were carried out in three-fourths of the cases. Satisfaction survey can be used as a screening tool to identify topics of dissatisfaction. However, further clarifications are often needed to find out the customer-specific causes of dissatisfaction and to undertake targeted corrective actions. Every reported case of customer feedback should be investigated to find out possible errors and their underlying causes so that appropriate corrective actions can be taken.
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Desenho e avaliação de um curso e-learning para a formação de enfermeiros em análises clínicasRenosto, Raquel de Araújo Carneiro 24 May 2015 (has links)
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Previous issue date: 2015-05-24 / Nenhuma / A enfermagem possui um papel de suma importância no contexto de Laboratórios de Análises Clínicas, principalmente na fase pré-analítica. O enfermeiro e sua equipe são os responsáveis pela execução dos procedimentos técnicos e os cuidados antes e depois da coleta de exames laboratoriais. Na diretriz curricular dos cursos de graduação em enfermagem, a exigência é de que o enfermeiro tenha uma formação generalista, humanista, crítica e reflexiva, se tornando um profissional qualificado para o exercício de Enfermagem com base no rigor científico e intelectual e pautado em princípios éticos. Para assegurar este perfil as instituições de ensino estruturam seus planos pedagógicos de forma genérica, dificultando a entrada de profissionais em campos específicos da enfermagem. Este fato se reflete na dificuldade de contratação de enfermeiros na área de análises clínicas. Por esta razão o objetivo deste estudo constitui-se do desenho e avaliação de um curso e-learning em análises clínicas para enfermeiros. É justamente para suprir esta lacuna, proporcionando ao profissional um conhecimento mais aprofundado neste segmento. A metodologia caracteriza-se por uma produção tecnológica, criando-se um produto/serviço dedicado à capacitação e especialização de enfermeiros na área de análises clínicas. O curso foi construído e executado com a utilização do Sistema de Gestão de Aprendizagem Moodle (Modular Object-Oriented Dynamic Learning Environment. O tema central do curso foi dividido em 10 módulos, perfazendo uma carga horária total de 60h, sendo eles todos sequenciais e complementares. O curso foi avaliado por onze juízes experts nas áreas de educação, análises clínicas e tecnologia da informação, embasados em três dimensões: pedagógica, tecnológica e comunicacional. De maneira geral, o curso foi avaliado pelos especialistas como suficiente, sendo que 16 dos 22 itens avaliados tiveram uma média acima do nível de concordância de 70%, os quais sugeriram oportunidades de melhoria. Conclui-se que este curso possibilitará o crescimento profissional de enfermeiros através de um processo de aprendizado dinâmico e colaborativo, proporcionando um saber fazer reflexivo com a utilização de diferentes ferramentas tecnológicas. / Nursing has an important role in Clinical Analyses Laboratories, especially in the pre- analytical phase. Nurses and their staff are responsible for implementing the technical procedures and they should take care of the laboratory exams before and after they are collected. In the curriculum of nursing graduation course, nurses must have a general, humane, critical and reflective requirement. They should become a qualified professional, for the practice of nursing based on scientific, intellectual and they should be guided by ethical principles. To ensure this nurse profile, the educational institutions structure their teaching on generic programs, hindering market entry by newcomers in specific fields of nursing. This fact demonstrates the difficulties found in the hiring of nurses in the area of clinical analyzes. For this reason, the aim of this study is to evaluate an "e-learning" nursing course in clinical analysis for nurses. This course is to fill the gap mentioned before and to provide the professionals, expertise in this field. The methodology is characterized by a technological production. It creates a product and/or service that dedicate itself to the training and expertise of professional nurses in clinical analysis. The course was built and run using the Moodle Learning Management System (Modular Object-Oriented Dynamic Learning Environment). The course has a workload of 60 hours, divided into 10 modules, and the modules are sequential and complementary. Twelve judges with expertise in education, clinical analysis and information technology evaluated the course. It was based on three pillars: pedagogical, technological and communication. The experts as satisfactory assessed the course, 16 out of 22 items were evaluated and had an average above the level of agreement of 70 %, which suggested improvement of opportunities for the nurses. We conclude that this specialization course will enable the growth of professional nurses through a dynamic and collaborative learning process, providing a reflective know -how, with the use of different technological tools.
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Assessing the handling and processing of specimen in the medical laboratory services in TanzaniaKalolella, Admirabilis 30 November 2005 (has links)
In Tanzania laboratory services were observed to be not providing the quality of services required. It is assumed that the perceived discrepancy between malaria diagnosis and confirming laboratory result might be attributed to incompetence of health personnel.
Objective
The objective of this research was to explore the competence and extend to which health personnel in Muhimbli hospital comply with procedural norms in malaria diagnosis.
Methodology
A quantitative approach of explorative descriptive design was used. A survey was done using observation guidelines based on existing policies and norms. Actual practice of malaria diagnosis compared with the policies and procedural norms.
Result
The data revealed that health personnel are not competence in malaria diagnosis.
Conclusion
Competence of health personnel is important in malaria diagnosis, a special guideline should be developed and in-service training be implemented to minimize errors in reporting for malaria investigation. / Health Studies / M. A. (Public Health)
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Assessing the handling and processing of specimen in the medical laboratory services in TanzaniaKalolella, Admirabilis 30 November 2005 (has links)
In Tanzania laboratory services were observed to be not providing the quality of services required. It is assumed that the perceived discrepancy between malaria diagnosis and confirming laboratory result might be attributed to incompetence of health personnel.
Objective
The objective of this research was to explore the competence and extend to which health personnel in Muhimbli hospital comply with procedural norms in malaria diagnosis.
Methodology
A quantitative approach of explorative descriptive design was used. A survey was done using observation guidelines based on existing policies and norms. Actual practice of malaria diagnosis compared with the policies and procedural norms.
Result
The data revealed that health personnel are not competence in malaria diagnosis.
Conclusion
Competence of health personnel is important in malaria diagnosis, a special guideline should be developed and in-service training be implemented to minimize errors in reporting for malaria investigation. / Health Studies / M. A. (Public Health)
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