This diploma thesis deals with the system of a crisis intervention for the staff members of the Police of the Czech Republic. There are described means of psychological assistance for the staff members of the police and the research of trust in the psychological assistance and its awareness of the assistance and whether they use it.

This thesis is dealing with the issues of stress and stress factors found at the 112 emergency call operators. Citizens call the emergency number 112 in case of notification of an extraordinary situation. However, in some cases the emergency call is being misused. The call is then marked as spiteful. The ECC runs in a 24-hour shift operation and the operators change after a 12-hour shift. Each new operator is accepted in the service based on his knowledge, physical, health and above all psychological examination. He is obliged to attend the entrance training and courses in lenght of overall nine weeks. There he gets to know the issues of FRS CR, operational management and he has to pass a language course as well. It is very psychologically demanding for every operator to receive emergency calls. The operator needs to be able to listen, empathize and react adequatly. He deals with calls concerning accidents, injuries, foreigners and spiteful calls. An operator should recognize its gravity and devote to its resolution. However, he has his own personal life along with its joys and problems. It is vital that he is able to separate issues of his work and those of personal nature. This and many other indicators may cause stress reactions to the operator. Many psychologists have attempted to define stress. Each has, however, a different opinion and it is complicated to reach a an accurate definition. One thing is for sure - and that is stress shows itself in different ways and everyone is affected by it differently. In case of an emergency call operator, the stress factors are mainly time to execute the call, character of the notification, as well as the working group, personal life and emotional challenge. Multiple questions have been formulated for this thesis. Both current and former emergency call operators in Ceske Budejovice have been asked these question, which were then processed. The questions were divided into five fields concerning the interviewees' characteristics, collective and family, prevention a one last field was designated for the former operators. The interviews were anonymous, recorded and summarized. Two objectives were defined for this thesis: an analysis of the stressful situations of the emergency call operators and also of the impulses causing the formation of the stress factors, aw well as drafting a solution to stressful situations, possibility of the psycho-training, motivation and relaxation. The answer to the research question 'Which stress factors restrict the operators while performing service and how do they come into being' was determined from the carried-out interviews. There are situations which can make the operators insecure, such as a suicidal call, or when the call is unintelligible, or in case the incident cannot be correctly and quickly localized. Another problem can be the spiteful calls, in which case the telephone just rings and the caller hangs up right away. Another answer has also been extracted from the respondents: 'Which possibilities to handle stress do the operators have, which way to get rid of stress is satisfactory for them'. In the area of FRS of the South Bohemian Region there is a sports ground for every member to use. They would gladly welcome an opportunity to visit the firefighters's intervention in person. They are interested in psychology education, working with a suicidal call and periodic language courses. There are some proposals and ways to prevent stress of the 112 emergency call operators stated in the conclusion of the thesis. The system of training, possibilities to exchange workplaces, periodic language courses and interviews with the regional psychologist of the FRS of the South Bohemian Region. There are relaxation methods introduced, which would enable the operators to reduce stress and thus prevent illnesses, psychic exhaustion and eventually even a burnout. The results of this thesis can be used for all 112 EECs in the Czech republic.

In my thesis, I postulated the target to map the methods and procedures applied by the CR Police, Regional Police Headquarters of the South-Bohemian Region within the primary, secondary as well as tertiary prevention of posttraumatic reactions and disorder. A partial target of the thesis is finding out the rate of the satisfaction with availability of intervention care for policemen and employees of the Regional Police Headquarters of the South-Bohemian Region, finding out the rate of the awareness, usability and satisfaction with the care of the posttraumatic intervention team in the South-Bohemian Region, awareness of the service Help Line in crisis and its usability. Moreover I postulated the goal to map the interest in the possible internet helpline in the scope of IZS with elaboration of SWOD analysis. Everybody, also policemen may suffer from stress reaction. Also they can have the psychical and physical signs of an acute stress reaction. They perform the most of service acts, interventions in a routine way, however, besides this, also situations occur, differing from the normal life experience and policemen get in this way very often into the stress situations, which can arouse deep mental turbulences. The impact of feelings on the mental state in case of extreme experiences is a normal human reaction in a not normal situation. At present, each policeman has the possibility to ask for help a team of specially trained experts, the team of posttraumatic intervention care. In the team, not only psychologists are working, but also experienced policemen, experts of the branch of the Ministry of Interior and the priests prepared to help with their experience, erudition and knowledge acquired by a special training. Since 2001 the impacted person may call the anonymous Crisis Help Line, which is a supporting part of the posttraumatic intervention care for the policemen, firemen, employees of the branch of the Ministry of Interior and their family members. The crisis help line is also at disposal to the public in case of extraordinary events and crisis situations. For this reason, this thesis treats the methods of posttraumatic intervention care, awareness, usability, satisfaction and trust in these branch offices of the CR Police.

The thesis topic ``Requirements for telephone crisis intervention for victims of human trafficking{\crq}q was chosen because of the author{\crq}s personal experience. The thesis aims to map out a comprehensive picture of a specialised helpline for trafficked persons and to compare its requirements with those of the helpline for the general public. Human trafficking is a criminal act which entails an abusive breach of human rights. Recent expansion in Europe is often connected with a specific migration situation, so it is a current topic. Human trafficking is widespread throughout the whole of the Czech Republic, and as the victim is prevented from moving freely and is torn from their familiar surroundings, it is important that they have unlimited access to a contact. For that reason, initial contact with victims of human trafficking is often made through telephone crisis intervention, which must be highly professional. The working theory deals with telephone crisis intervention, human trafficking, workers and clients. It explains TCI in the context of clarification of formats and different types of services. Online counselling is described further, help-line working methods are clarified and the basic service principles are outlined. Another area of focus is help-line workers and their training, cooperation and supervision. The next chapter concerns human trafficking and explores legislative problems, the human trafficking mechanism, forms, routes, causes and consequences. The final aspect is clientele, and explains the use of the term trafficked person and victim of human trafficking, and describes the risks to clients who contact help-lines. The aims of this thesis were to clarify the characteristics of telephone crisis intervention for issues of human trafficking; to compare the conditions of a worker dealing with specialised telephone crisis intervention with general telephone crisis intervention for the whole population; to map out the working procedures within telephone crisis intervention; to map out the working procedures within online counselling. The author believes that aims of the thesis were met. Qualitative research was used to achieve the aims of the thesis. Data was obtained through interviews conducted by the author. The data gathering technique used was to conduct a semi-structured interview with open question. The interviews lasted for approximately one hour and were composed of two parts. The research sample included two groups of participants {--} workers providing telephone crisis intervention services. The first group was made up of 10 workers who work on specialised help-lines directed at human trafficking. The second group was comprised of 10 workers providing telephone crisis interventions for the general populace. The author formed three hypotheses based on the results of this qualitative research. There is the same need to complete the basic course of crisis intervention for consultants working on the ordinary help lines as for the consultants working on specialised help lines. Consultant on specialised help lines is more focused on providing a service of legal information than the consultant working on the ordinary help lines. Younger help-line consultants on the help lines for victims of trafficing don't see exactly the specifics of that line. The author believes that the work could be useful for organisations providing specialised help-lines for victims of human trafficking.

This diploma thesis deals with design and implementation of complex software system for post-production of popular music. The system was implemented as a plug-in module in C++ language using JUCE application framework. The emphasis was on creating a well arranged and intuitive graphic user interface. The plug-in provides a set of audio effects and processors that can be connected into the desired graph structure. For less experienced users, there is a database of preset configurations usable for a variety of input signals.

The content of this diploma thesis is description of semi-automatic assembly line, description of design and realization of electroprojection including electrical switchboard and control panel, together with description of design and implementation of control system including communications and user interface. Part of the thesis is also the analysis and solution of safety risks using a safety controller and overall verification and evaluation of the functionality of the whole system on described line.

Final thesis on the design of the drive of a cutting mechanical two-point crank press with a nominal force of 6300 kN. After the theoretical definition of the area of mechanical crank presses and their drives at the beginning of the work, the actual design solution follows. The main idea of the design is the drive arrangement with the concurrent axis of the clutch shaft. The supplied torque is distributed on two longitudinally mounted drive units via a two-sided bevel gear. Solution of the construction design is aimed at enabling workspace variability while simultaneously unifying the maximum number of drive components. Drawing documentation of selected components and assemblies is the part of the thesis.

This Master's thesis deals with the optimilization of the production process of the firm ADC Czech Republic s.r.o. The first part the tesiis focused on the research study of the issue, which is used in the practical part. The second one is devoted to brief introduction of the company ADD Czech Republic and the introduction of the product, that is engineered on the production line. The next chapter is divided into three parts. The first chapter creates an analysis of actual condition. The second deals with the implementation of the proposial. Finally, the third part is focused on other possible proposals, which have not been properly worked out

This master's thesis addresses processing of flow monitoring records from a point of view of an IPFIX collector. It analysis the current solution of the modular collector, which went through considerable historical development, and focuses on revealing its strengths and weaknesses. Based on acquired knowledge, a new collector is designed. The new solution, which significantly modifies individual components for processing of flow records, focuses on high throughput and adds missing functionalities. The document also compares performance of both generations and the new collector clearly dominates.

This diploma thesis deals with customer complaints of headlamps in Automotive Lighting s.r.o. The goal is to analyze the state of customer complaints for 2018 and to evaluate the biggest source of nonconformities in terms of the type of complaint based on Pareto analysis. The thesis focuses on solution of one particular type of complaint. The key part of the thesis is also the processing of the process analysis, the evaluation of the causes of the complaint and the draft of corrective measures that would eliminate the problem. The conclusion of the thesis contains evaluation of the proposed corrective measures, including from the economic point of view.