The thesis focuses on the export promotion policy of the Czech Republic with special emphasis on an Export hot-line, which represents one of the projects of the current export strategy. The Export hot-line was established 4 years ago to inform Czech exporters about state export promotion. The main objective of the thesis is to analyse and evaluate present functioning of this project. The thesis also presents own suggestions and corrective instruments to improve provided services and overall functioning of the project.

This thesis deals with research of interest in reverse mortgage in the Czech Republic. There is a large number of households within the population in the Czech Republic that owns their own home and still has difficulty paying the cost of securing basic household needs. The status of these people is getting worse with age. Current pension systems are unable to replace the income that people have reached in their working age. Responding to the needs of this target group is a reverse mortgage, which uses the capital stored in real estate designed to house seniors, thereby ensuring retirement.

This master thesis deals with the transformation of biodegradable waste into the product which does not burden the environment. In the beginning is solved the specification of biodegradable waste, its collection and determination in the waste catalogue and also the main means of transformation. The second part deals with the main aim which is the proposal of a logistic model of a biodegradable waste in a selected village. This project resides in the collecting of information, selecting the suitable stand, determination of the number of containers, selecting the appropriate technical devices for the collection of biodegradable waste and also for the determining of the interval of the collection in the village. It also contains the selection and description of the route from the village to another place of use of the biodegradable waste, the composting plant. On the basis of the total volume of production were determined the volume of containers in the chosen village. On the ground of a survey of routes suitable for the container transport was chosen the optimal way of collection to the place where the biodegradable waste is gathered. The choice of the waste dump was based on the existence of a real waste dump in which is the selection of biodegradable waste realized. The container carrier which realizes the collection of containers from the villages is located in this waste dump.

Quality standards of Helpline Arkáda The changes brought about by the Social Services Act apply to all social services. Quality standards have been made into mandatory conditions the providers for social service must comply with. The chief mission of the standards to ensure that service provisions respect and protect the rights of both the service beneficiaries {--} users and those who provide it {--} staff. The changes also involve the inspections of social service quality, which uses the very standards as a measure of quality of the service concerned. The theoretical part of the paper deals with the mission of social work in the context of the Social Services Act and acts laying down the position of social workers that were changed after 1989. The objective of the present thesis is to compile the Arkáda Help Line Quality Standard document meeting the requirements of the Social Services Act and at the same time will reflect the given conditions applying to the very service. Up till now, the quality standards for the service concerned were no available in paper format. Specific documents had only been drafted and used with other information having been disseminated orally with no system in place. The practical part of the paper involves description of specific standards applied to the Arkáda Help Line as foreseen under research and the Social Services. The part describes the aims and methods of providing the social service, the methods of providing for the protection of rights, rules applying to talks between parties interested in the social service, individual agenda of the service provision and the method of handling documentation on the service provision. Moreover, the procedure applying to filing and settling complaints for quality and method of provision of social services is described. The paper further pays attention to the issue of linking the services provided to other available resources. Personal and organisational coverage of the social service and professional development of the staff are further quality indicators and must be incorporated within the standards. Yet another part describes availability of the social services provided in terms of locations and times, access to information on the social service provided and the conditions under which the service is provided. As the staff must be familiar with the possibility of emergency situations, the paper includes a chapter on emergency situations and rules that must be respected if the above is the case. Improving quality of the service is included in conclusion. The present document shall serve as the basis for quality standards for the Arkáda Help Line. It shall be further developed ad used under a paper on the Arkáda Help Line.

The subject of the thesis is to study the reasons why the GE Money Bank is not the most preferred provider of banking services from the client point of view. In the first part of the thesis, a theoretical basis will be established for the subsequent processing of practical knowledge. The second part is devoted to comparison of the GE Money bank and two other selected banks. The comparison includes areas such as bank product offers, the quality of the services offered on the Internet, Bank Branch and Customer Care Line. Subsequent findings are complemented with the results of marketing research. Finally, recommendations for GE Money Bank are set out, by implementation of those, the bank could become more preferred provider of banking services from the client point of view.

The aim of the master thesis is to analyse the legislation of the European Union concerning organization of working time of drivers in road transportation as well as functions and options of tachographs. The issue of working time of drivers will be applied to one of the suppliers of bus public transportation in Prešov Region, specifically SAD Prešov, a. s.. At first, there will be an introduction of the company, its history and offered transportation services. The work will also review a new-implemented IT software in a department of central control station (dispatching). Regarding the mentioned legislation, there will be a description of effectiveness of certain bus lines within 50 km, up to 50 km and one international line. The last part of the work will provide an overview of the most frequented matters of absence from work, fulfilling of working hours and availability of working capacity of the company's drivers. The results of the analysis will contribute to final conclusion and improvement suggestions in this area.

The effective use of information system MES (Manufacturing Execution System) in the food company is the main topic of this master's thesis. The modularly built system provides valuable support of the production process on operational level. The thesis concentrates on the analysis of already implemented standard solution in the company's factory. Main goal is to propose expansion of the functioning area to the already existing solution, aiming for effective use of energy resources. It was necessary, in order to be able to achieve the goal, to get familiar with the complex corporate IT/ICT construction in alignment with the company's energy concept. The proposed solution is leaning on application of internal MES project methodology, leading to exact specification of energy component in the factory production frame. The thesis conclusions, besides the proposed solution itself should serve as an argument about the efficiency of starting MES system in other production factories of the company.

The aim of this work is to describe the current technology of surface processing with a view to improve durability and aesthetic appearance. The work is described in detail features and coatings polymer materials applied, including curing process. In the practical part is a laboratory examination of the influence of sealing and hydrophobicizing additive properties of concrete and also will be tested concrete surface on the absorbency, grindability loss and color retention, slip resistance and resistance to CHRL.

The thesis focuses on the creation of a business plan for the establishment of a production plant for the production of building blocks. This thesis dealing with the various options of final products, depending on the profitability. The main aim of this thesis is to consider the possible risks, the size of investment costs, possible sources of financing and to evaluate the benefits of implementing this project. This work also focuses on analyzing the current market situation and determining the strength of competition.

This diploma thesis deals with the construction design of a non-autonomous universal machine used for suction of free dirt on assembly lines for headlights according to customer requirements. This diploma thesis also focuses on safety analyses, a draft of development diagram for a control logic machine, and on a scheme of pneumatic mechanism. The thesis contains an illustration of design documentation.