Instituições de Ensino e Pesquisa possuem um papel fundamental na formação de seus profissionais considerando a ciência, tecnologia e o conhecimento que afetam toda a sociedade. A falta de um programa de gestão de resíduos, na maioria das instituições de ensino e pesquisa do país, tem levado, com certa frequência, a um descarte pouco responsável dos materiais residuais no ambiente, através das pias dos laboratórios ou do lixo comum, ou em muitos casos, resultando na geração de passivos ambientais acumulados precariamente por longo tempo à espera de um eventual tratamento. Entretanto, essas Instituições de Ensino Superior (IES), através de suas atividades de pesquisa, ensino e extensão, acabam gerando resíduos químicos perigosos, como os de laboratórios químicos. Nas Universidades, o volume de resíduos gerados é muito pequeno, porém a diversidade de resíduos é muito grande, o que dificulta o tratamento dos mesmos. Os resíduos químicos perigosos gerados no Instituto de Química situado no Pavilhão Reitor Haroldo Lisboa da Cunha da Universidade do Estado do Rio de Janeiro, necessitam de procedimentos seguros de manejo para a sua passivação e/ou disposição final, já que eles requerem um descarte distinto daquele dado ao lixo doméstico, conforme estabelecidos na legislação. Este trabalho objetiva estudar os aspectos de gestão, saúde e segurança do trabalho relacionado ao manejo de resíduos gerados em laboratórios químicos, potencialmente perigosos, enfocando ações preventivas de minimização dos resíduos e o seu tratamento, particularmente nas fontes geradoras, estudando o caso dos laboratórios de Química Geral e Inorgânica comparando-os com o laboratório de Engenharia e Tecnologia de Petróleo e Petroquímica. O trabalho classificou-se como pesquisa exploratória e empírica através do estudo de caso. A metodologia utilizada constituiu-se da aplicação de um questionário, dirigido aos técnicos dos laboratórios, e observações, para avaliação do manejo de resíduos químicos perigosos de forma a propor uma possível adequação dos laboratórios às legislações vigentes, como as resoluções NBR RDC 306/04, CONAMA 358/05, das Fichas de Informação de Segurança, das Normas Regulamentadoras e a OHSAS 18001/07. Os resultados obtidos demonstram que os dois laboratórios estudados de Química Geral e Inorgânica não atendem, ainda, o que preconiza a legislação RDC 306/04 da ANVISA. Observa-se que os resíduos químicos perigosos são manejados inadequadamente, expondo a graves riscos físicos, químicos e de acidentes para os usuários dos laboratórios, além da poluição ambiental gerado pelo lançamento dos efluentes nas redes de esgoto, sem tratamento. O estudo corrobora para a necessidade da implementação do Programa de Gerenciamento de Resíduos Químicos Perigosos, da criação de uma Coordenação de Gestão Ambiental presidida por um especialista da área, da construção de saídas de emergência, com escadas de escape externo para os laboratórios estudados e, sobretudo, de capacitação permanente dos funcionários e alunos. / The Educational Institutes have a huge influence due professional development considering the social impact of science, technology and knowledge. But Higher Education Institutions (HEI) produces, throughout all those researches, the same hazardous chemical wastes as laboratories normally produces. Even being in a small quantity they have a big variety and very often the universities does not have a correct management for all those waste. Hazardous chemical wastes produced inside Chemistry Institute, located at Haroldo Lisboa da Cunha Pavilion of University of State of Rio de Janeiro, needs a special and safe management compared with all domestic sediments conformity to the legislations. This research aims propose health and occupational safety a better manner to manage all the hazardous chemical waste produced, a way to decrease its quantity and suggest a safety mode at work to deal with all those chemicals leavings. We focused, particularly, in the waste source of those laboratories Chemistry General and Inorganic and Engineering Lab and the Gas and Chemistry-gas Lab. Regarding the objetives, this thesis is classified as exploratory scientific research in which the case is instrumental and empirical. This study is based on a questionnaire named Laboratory Appraisal understanding applied laboratories of technician on hazardous chemical wastes management regarding to propose an adaption to the legislations as NBR RDC 306/04, CONAMA 358/05, Material Safety Data Sheet-MSDS, Regulations Norms and OHSAS 18001/07. The results showed that the two laboratories not yet fully meet all the standards RDC 306/04 ANVISA. Observed that the hazardous chemical wastes are not properly handled and expose to serious physical and chemicals accidents people and environmental pollution. We noticed that the laboratories showed the urgent implementation necessity of The Chemical Wast Management Program, Environmental Management of Coordination-that one should be chaired by a specialist- emergency exits, external escape stairs for the studied laboratories and permanent training of officials and students.

Instituições de Ensino e Pesquisa possuem um papel fundamental na formação de seus profissionais considerando a ciência, tecnologia e o conhecimento que afetam toda a sociedade. A falta de um programa de gestão de resíduos, na maioria das instituições de ensino e pesquisa do país, tem levado, com certa frequência, a um descarte pouco responsável dos materiais residuais no ambiente, através das pias dos laboratórios ou do lixo comum, ou em muitos casos, resultando na geração de passivos ambientais acumulados precariamente por longo tempo à espera de um eventual tratamento. Entretanto, essas Instituições de Ensino Superior (IES), através de suas atividades de pesquisa, ensino e extensão, acabam gerando resíduos químicos perigosos, como os de laboratórios químicos. Nas Universidades, o volume de resíduos gerados é muito pequeno, porém a diversidade de resíduos é muito grande, o que dificulta o tratamento dos mesmos. Os resíduos químicos perigosos gerados no Instituto de Química situado no Pavilhão Reitor Haroldo Lisboa da Cunha da Universidade do Estado do Rio de Janeiro, necessitam de procedimentos seguros de manejo para a sua passivação e/ou disposição final, já que eles requerem um descarte distinto daquele dado ao lixo doméstico, conforme estabelecidos na legislação. Este trabalho objetiva estudar os aspectos de gestão, saúde e segurança do trabalho relacionado ao manejo de resíduos gerados em laboratórios químicos, potencialmente perigosos, enfocando ações preventivas de minimização dos resíduos e o seu tratamento, particularmente nas fontes geradoras, estudando o caso dos laboratórios de Química Geral e Inorgânica comparando-os com o laboratório de Engenharia e Tecnologia de Petróleo e Petroquímica. O trabalho classificou-se como pesquisa exploratória e empírica através do estudo de caso. A metodologia utilizada constituiu-se da aplicação de um questionário, dirigido aos técnicos dos laboratórios, e observações, para avaliação do manejo de resíduos químicos perigosos de forma a propor uma possível adequação dos laboratórios às legislações vigentes, como as resoluções NBR RDC 306/04, CONAMA 358/05, das Fichas de Informação de Segurança, das Normas Regulamentadoras e a OHSAS 18001/07. Os resultados obtidos demonstram que os dois laboratórios estudados de Química Geral e Inorgânica não atendem, ainda, o que preconiza a legislação RDC 306/04 da ANVISA. Observa-se que os resíduos químicos perigosos são manejados inadequadamente, expondo a graves riscos físicos, químicos e de acidentes para os usuários dos laboratórios, além da poluição ambiental gerado pelo lançamento dos efluentes nas redes de esgoto, sem tratamento. O estudo corrobora para a necessidade da implementação do Programa de Gerenciamento de Resíduos Químicos Perigosos, da criação de uma Coordenação de Gestão Ambiental presidida por um especialista da área, da construção de saídas de emergência, com escadas de escape externo para os laboratórios estudados e, sobretudo, de capacitação permanente dos funcionários e alunos. / The Educational Institutes have a huge influence due professional development considering the social impact of science, technology and knowledge. But Higher Education Institutions (HEI) produces, throughout all those researches, the same hazardous chemical wastes as laboratories normally produces. Even being in a small quantity they have a big variety and very often the universities does not have a correct management for all those waste. Hazardous chemical wastes produced inside Chemistry Institute, located at Haroldo Lisboa da Cunha Pavilion of University of State of Rio de Janeiro, needs a special and safe management compared with all domestic sediments conformity to the legislations. This research aims propose health and occupational safety a better manner to manage all the hazardous chemical waste produced, a way to decrease its quantity and suggest a safety mode at work to deal with all those chemicals leavings. We focused, particularly, in the waste source of those laboratories Chemistry General and Inorganic and Engineering Lab and the Gas and Chemistry-gas Lab. Regarding the objetives, this thesis is classified as exploratory scientific research in which the case is instrumental and empirical. This study is based on a questionnaire named Laboratory Appraisal understanding applied laboratories of technician on hazardous chemical wastes management regarding to propose an adaption to the legislations as NBR RDC 306/04, CONAMA 358/05, Material Safety Data Sheet-MSDS, Regulations Norms and OHSAS 18001/07. The results showed that the two laboratories not yet fully meet all the standards RDC 306/04 ANVISA. Observed that the hazardous chemical wastes are not properly handled and expose to serious physical and chemicals accidents people and environmental pollution. We noticed that the laboratories showed the urgent implementation necessity of The Chemical Wast Management Program, Environmental Management of Coordination-that one should be chaired by a specialist- emergency exits, external escape stairs for the studied laboratories and permanent training of officials and students.

Made available in DSpace on 2016-08-10T10:46:32Z (GMT). No. of bitstreams: 1 DIEGO DE CASTILHO SUCKOW MAGALHAES.pdf: 1368609 bytes, checksum: 5b7bf5336a8796459dad66c2db4b727d (MD5) Previous issue date: 2011-08-11 / This study has been dedicated to 􀁗􀁋􀁈􀀃 􀁕􀁈􀁖􀁈􀁄􀁕􀁆􀁋􀀃 􀁒􀁉􀀃 􀂳􀀨􀁑􀁙􀁌􀁕􀁒􀁑􀁐􀁈􀁑􀁗􀁄􀁏􀀃 􀀰􀁄􀁕􀁎􀁈􀁗􀂴􀀏􀀃 􀁉􀁒􀁕􀀃 􀁗􀁋􀁈􀀃 Master's Degree in Law, International Relations and Development, on Academic Master's Degree of the Pontifical Catholic University of Goiás and presents an 􀂳􀀲􀁙􀁈􀁕􀁙􀁌􀁈􀁚􀀃 􀁒􀁉􀀃 􀀨􀁏􀁈􀁆􀁗􀁕􀁌􀁆􀁄􀁏􀀃 􀁄􀁑􀁇􀀃 􀀨􀁏􀁈􀁆􀁗􀁕􀁒􀁑􀁌􀁆􀁖􀀃 􀀨􀁔􀁘􀁌􀁓􀁐􀁈􀁑􀁗􀀃 􀀺􀁄ste: electronics waste 􀂱 e- 􀁚􀁄􀁖􀁗􀁈􀂴􀀑􀀃􀀷􀁒􀁊􀁈􀁗􀁋􀁈􀁕􀀃􀁚􀁌􀁗􀁋􀀃􀁗􀁋􀁈􀀃􀁄􀁖􀁖􀁘􀁐􀁓􀁗􀁌􀁒􀁑􀀃􀁒􀁉􀀃􀁆􀁒􀁑􀁆􀁈􀁕􀁑􀀃􀁉􀁒􀁕􀀃􀁈􀁑􀁙􀁌􀁕􀁒􀁑􀁐􀁈􀁑􀁗􀁄􀁏􀀃􀁌􀁖􀁖􀁘􀁈􀁖􀀏􀀃􀁗􀁋􀁈􀀃􀁉􀁒􀁆􀁘􀁖􀀃􀁒􀁉􀀃 this scientific study is to identify the reality that permeates the waste of electronics internationally and nationally, combining the available data, identify the risks and to point out need for environmental management and the adequate way to handle ewaste, not only by the government but throughout society, primarily those involved in the production of electrical and electronic products. In face of the domestic and foreign situation will become clear that electronic products are discarded as scrap after its useful life, sometimes inappropriately, given the governmental omission of some States and the lack of specifications for the management and handling of e-waste. In this sense, it has been elucidated critical and positive aspects of domestic and foreign legal policies to the objects of analysis. It matters because the perception of how important the care of the e-waste and how large are the implications and consequences of improper waste management. Remain to be highlighted specific initiatives on recycling and final destination of e-waste for prevention of environmental pollution. And particularly with a view to environmental protection, enable to foster intelligible discussions to provide to government, business and society robust scientific evidence in order to effectuate the mechanisms of protection and control of disposal of electrical and electronic equipment waste. The methodology applied to the academic endeavor is a hypothetical-deductive effort, which is part of a rational analysis of specific and general factors in order to show the reality about the foreign and domestic electronic equipment waste, to emphasize the importance of adequate environment management waste of solid of this kind. / Esta pesquisa volta-􀁖􀁈􀀃 􀁪􀀃 􀁏􀁌􀁑􀁋􀁄􀀃 􀁇􀁈􀀃 􀁓􀁈􀁖􀁔􀁘􀁌􀁖􀁄􀀃 􀂳􀀰􀁈􀁕􀁆􀁄􀁇􀁒􀀃 􀀤􀁐􀁅􀁌􀁈􀁑􀁗􀁄􀁏􀂴􀀏􀀃 􀁇􀁒􀀃 􀀳􀁕􀁒􀁊􀁕􀁄􀁐􀁄􀀃 􀁇􀁈􀀃 Pós-Graduação em Direito, Relações Internacionais e Desenvolvimento, na modalidade Mestrado Acadêmico, da Pontifícia Universidade Católica de Goiás e apresenta 􀁘􀁐􀀃􀂳􀀳􀁄􀁑􀁒􀁕􀁄􀁐􀁄􀀃􀁇􀁒􀁖􀀃􀀵􀁈􀁖􀁴􀁇􀁘􀁒􀁖􀀃􀁇􀁈􀀃􀀨􀁔􀁘􀁌􀁓􀁄􀁐􀁈􀁑􀁗􀁒􀁖􀀃􀀨􀁏􀁰􀁗􀁕􀁌􀁆􀁒􀁖􀀃􀁈􀀃􀀨􀁏􀁈􀁗􀁕􀁻􀁑􀁌􀁆􀁒􀁖􀀝􀀃􀁒􀀃 lixo eletroeletrônico 􀂱 e-􀁏􀁌􀁛􀁒􀂴􀀑􀀃 A par do pressuposto de preocupação para com a questão ambiental, o foco do estudo científico está em identificar a realidade internacional e nacional que permeia o resíduo eletroeletrônico; conjugar os dados disponíveis, identificar os riscos e, apontar a necessidade de gestão e manejo ambientalmente adequado do e-lixo, não somente pelo Poder Público, mas sim, por toda a sociedade, primordialmente, aqueles que participam da cadeia produtiva de produtos elétricos e eletrônicos. Diante da conjuntura estrangeira e doméstica verificar-se-á que produtos eletroeletrônicos são descartados como sucata após o ciclo de vida útil, por vezes de modo inapropriado, face à omissão governamental de alguns Estados e a ausência de ações específicas para a gestão e manejo idôneo do lixo eletrônico. Nesse sentido, são elucidados aspectos críticos e positivos de ordenamentos jurídicos externos e interno em relação ao objeto de análise. Interessa, pois, a percepção de quão importante são os cuidados com o resíduo eletroeletrônico e como são amplas as implicações e reflexos em decorrência da gestão inadequada dos mesmos. Restam evidenciadas iniciativas pontuais sobre reutilização, reciclagem e destinação final do e-lixo, em prevenção à poluição ambiental. Sobretudo e, com vistas à proteção ambiental, enseja-se fomentar discussões inteligíveis, para propiciar à Administração Pública, empresas e sociedade elementos científicos robustos a fim de efetivar mecanismos de tutela e controle do descarte de resíduos de equipamentos elétricos e eletroeletrônicos. A metodologia aplicada ao esforço acadêmico consiste num esforço hipotéticodedutivo, no qual se parte de uma análise racional de fatores gerais e específicos, para evidenciar a realidade internacional e doméstica acerca dos resíduos de equipamentos elétricos e eletrônicos, com a finalidade de ressaltar a importância da gestão ambientalmente adequada dessa espécie de resíduo sólido.

The diploma thesis with the title Optimization of waste management system in pharmaceutical company first deal with basic concepts and requirements for originator of waste form the point of waste origin. The analysis of waste management of pharmaceutical company that manufactures generic drugs follows. Another aim of diploma thesis is suggested the possibilities how to optimize already existing waste management regard to environmental protection.

Memoria para optar al título de Geógrafo / La presente investigación tiene por objetivo elaborar una Propuesta de Gestión Integral para el Manejo de Residuos Sólidos Domiciliarios (RSD) para la comuna de Macul. Ella se fundamentó en la implementación de una estrategia de gestión enfocada en la sustentabilidad de este tipo de residuos en una comuna intermedia de la Región Metropolitana de Santiago. Es así que se definen lineamientos de gestión integral presentando una zonificación de gestión jerarquizada de los residuos, aplicando criterios urbanos, ambientales, culturales e institucionales-normativos. En este último punto se prestó especial atención a la Ley 20.920/2016 Ley de Marco parar la Gestión de Residuos, la Responsabilidad Extendida del Productor y Fomento al Reciclaje. Se concluye que el primer esfuerzo para el manejo sustentable de los RSD debe estar enfocado, necesariamente, en el ámbito cultural y en la construcción de un concepto de residuos, basado en su valor intrínseco, dejando de entenderse como algo “descartable” e “inservible” para transformarse en un recurso, lo que debe ser legitimado por la población. Finalmente se generan recomendaciones y un Plan de Acción para dar viabilidad a la propuesta. / The cardinal aim of this following investigation, is to create a built-in proposal of paperwork, for the management of Solid House Wastes (SHW) for the Macul county. It is based on the development of a strategy focused on sustainability of this kind of waste in an average county of the metropolitan area of Santiago. Therefore, some built-in proposals are defined showing a zone of hierarchy management of the mentioned wastes, using an urban, environmental, cultural and ruled institutions criteria. In this last point, there was special attention to the law 20.920/2016. Law of frame work for the management of wastes, the due responsibility of the producer and encourage of recycling. It is believed that, the first effort for the management of solid house wastes, must be focused, necessarily, on the cultural environment and in the creation of a concept of waste, based in its inner value, leaving the concepts of “disposable” and “useless” behind, to be transformed into a resource, which must be legitimated by the people. Finally, there are recommendations and an action plan to validate the proposal.

Face à la forte croissance démographique et spatiale de la ville d'Abomey-Calavi, l'augmentation qualitative et quantitative des déchets solides ménagers, la pratique de plus en plus généralisée du remblai des bas fonds par les déchets solides ménagers, l'inexistence des décharges intermédiaires et finales autorisées et, la fragilité de la nappe phréatique de par sa faible profondeur, il est impérieux que les actions idoines soient entreprises en vue d'une gestion efficace et pérenne des DSM de cette ville. L'objectif de cette étude a été, donc, de proposer une filière efficace et pérenne de gestion des déchets solides ménagers de la ville d'Abomey-Calavi afin de contribuer à la réduction des flux de ses déchets.La connaissance du gisement des déchets solides ménagers, dans son approche sociologique et qualitative en termes de composition étant la première étape dans la mise en oeuvre efficace d'une filière de gestion des déchets. Une enquête sociologique a été faite auprès de 200 personnes, actrices à différents niveaux de la gestion des DSM de la ville d'Abomey-Calavi. De même, le présent travail a, d'une part procédé à une caractérisation des déchets solides ménagers en fonction du standing et de la saison, d'autre part étudié l'impact des déchets solides ménagers sur les eaux des puits situés sur les bas fonds et, enfin s'en est suivi des essais de fabrication de compost en fonction des différents constituants. Nos résultats ont révélé qu'indépendamment du standing de vie, les quantités de déchets solides ménagers produits sont plus élevées les week-ends et particulièrement, le dimanche où elles sont le double des quantités produites les autres jours de la semaine. / Considering the, (i) high population and spatial growth of the Abomey-Calavi city (Benin), (ii) qualitative and quantitative increase of the household solid waste in the town of Abomey - Calavi, (iii) a more and more generalized practice of embankment of wet zones by household solid waste (HSW), (iv) non-existence of municipal landfills and, (v) fragility of the groundwater due to its weak depth, it's necessary that appropriate actions are achieved with the aim of an effective and long-term management of the household solid waste. The aim of this study was to propose an effective and long-term plan of management of Abomey-Calavi HSW. Knowledge of household-solid-waste quality and sociological point of view are the first step in an effective implementation of waste management spinneret. A sociological investigation was made with 200 persons, dealing on various levels with solid wastes in the Abomey-Calavi city. Also, the present study has, on one hand, characterized HSW according to standing of life and season, on the other hand, has investigated the impact of the HSW on waters of wells located in waste-impacted zones and, finally carried out tests of composting taking in account various compositions. Our results revealed that whatever the standing of life, the production of household solid wastes is more important during weekends and specially, on Sundays: twice more larger than those produced the other days of the week. About 0.89 kg of HSW per capita is produced on average every day. The management of HSW in Abomey - Calavi city, which can be termed pre-collection-based, is felt as bad by 80 % of HSW-careers and 50 % of the town council investigated employees.

Rapid population growth and urbanisation has resulted in a drastic increase in the volume of waste produced by the World populace. The resulting pressure on the country’s somewhat underdeveloped waste management infrastructure emphasizes the need for waste management solutions which balance environmental protection with economic sustainability. Waste is seen as an unwanted or surplus by-product, emission or residue of any process or activity which has been discarded, accumulated or stored for the purpose of discarding or future processing. Hazardous waste is waste that may, by circumstance of use, quantity, concentration or inherent physical, chemical or infectious characteristics, cause ill-health or an increased mortality rate in humans, fauna and/or flora. General waste on the other hand, is waste that does not pose an immediate threat to human health or the environment. Currently household waste is considered general waste even though it may contain hazardous components such as fluorescent tubes and/or other household chemicals. Promulgation of NEM: WA (no 59 of 2008) provides instruments for the implementation of the steps taken by the Department of Environmental Affairs to improve waste management in South Africa. Successful implementation and enforcement of the act will place the country at the forefront of progressive international standards in waste management. One of South Africa’s largest environmental and waste management challenges remains the presence of historical, hazardous waste landfill sites. Characterisation of the dangers that these sites pose to the environment is providing extremely difficult and expensive, as is the ongoing maintenance and management of these facilities – placing economic strain on national municipalities. This study was done in two phases. The first related to the hazardous waste components of household waste that is being dumped at landfill site and the methods of classification, handling and dumping of hazardous waste have been investigated. All the legislation was taken into consideration to see if the landfill sites comply with the latest legislation. The second phase was a comparison between three landfill sites. The management, work activities and general appearance of the sites have been compared internally. Then a comparison have been done between the following landfill sites Kwaggasrand landfill site in Tshwane, Weltevreden landfill site in Brakpan and an ideal landfill site developed in accordance with the Minimum Requirements documents published by of DEAT in 1998. / Thesis (M.Sc. (Geography and Environmental Studies))--North-West University, Potchefstroom Campus, 2011.

Rapid population growth and urbanisation has resulted in a drastic increase in the volume of waste produced by the World populace. The resulting pressure on the country’s somewhat underdeveloped waste management infrastructure emphasizes the need for waste management solutions which balance environmental protection with economic sustainability. Waste is seen as an unwanted or surplus by-product, emission or residue of any process or activity which has been discarded, accumulated or stored for the purpose of discarding or future processing. Hazardous waste is waste that may, by circumstance of use, quantity, concentration or inherent physical, chemical or infectious characteristics, cause ill-health or an increased mortality rate in humans, fauna and/or flora. General waste on the other hand, is waste that does not pose an immediate threat to human health or the environment. Currently household waste is considered general waste even though it may contain hazardous components such as fluorescent tubes and/or other household chemicals. Promulgation of NEM: WA (no 59 of 2008) provides instruments for the implementation of the steps taken by the Department of Environmental Affairs to improve waste management in South Africa. Successful implementation and enforcement of the act will place the country at the forefront of progressive international standards in waste management. One of South Africa’s largest environmental and waste management challenges remains the presence of historical, hazardous waste landfill sites. Characterisation of the dangers that these sites pose to the environment is providing extremely difficult and expensive, as is the ongoing maintenance and management of these facilities – placing economic strain on national municipalities. This study was done in two phases. The first related to the hazardous waste components of household waste that is being dumped at landfill site and the methods of classification, handling and dumping of hazardous waste have been investigated. All the legislation was taken into consideration to see if the landfill sites comply with the latest legislation. The second phase was a comparison between three landfill sites. The management, work activities and general appearance of the sites have been compared internally. Then a comparison have been done between the following landfill sites Kwaggasrand landfill site in Tshwane, Weltevreden landfill site in Brakpan and an ideal landfill site developed in accordance with the Minimum Requirements documents published by of DEAT in 1998. / Thesis (M.Sc. (Geography and Environmental Studies))--North-West University, Potchefstroom Campus, 2011.

The thesis deals with the application of green marketing, respectively Green behaviour of retail chains Tesco Stores, Penny Market and Kaufland Czech Republic in the territory of the regional city České Budějovice. The main aim is thus to determine whether these retail chains use green marketing and behaviour to what extent, based on the set of indicators and whether the customers of these chains reflect green marketing and behaviour in their purchasing decisions. The theoretical part is focused on definitions of basic and related concepts such as green marketing, green economy, customer purchasing behaviour and theoretical definitions of selected indicators of green behaviour. The practical part summarizes the information obtained from interviews with representatives of retail chains and analyse customer behaviour through a questionnaire survey. The main finding of the thesis is that although retail chains use green marketing, customer's purchasing decisions is not affected by this type of marketing. Customers prefer a price range and distance to stores from the residence or from the working place. The thesis also found that each chain has its clients, who have the same features of behaviour.