Because the e-government policy carries out, government departments in Taiwan built many Websites to show some government decree information in these years. Besides, for catching on public opinion they open some Online Public Discussion Forum on Website to create communication channel between people and government. In other words, we can say this function as ¡§Electronic Democracy¡¨ or ¡§Digital Democracy¡¨. In addition to this function, I think about whether Online Public Discussion Forum can provide an activity platform for Knowledge Management to promote further some government¡¦s administration policy. This research used ¡§Online Public Discussion Forum of Government Procurement Law¡¨ as case study in view of Knowledge Management process activity about Government Procurement Law¡¦s administration. This research used three perspectives--- administration¡¦s process perspective, Virtual Community¡¦s management perspective, and on-line user¡¦s interaction perspective --- to observe this case study. Moreover, summarize these observation and reference feasibility of Government Procurement Law¡¦s administration in the future to recommend briefly the follow points: 1.Based on quick mobility about Government Procurement¡¦s staff in everywhere government entity, difficultly for expending organization of human resource in order to the government reform, and tendency of Government Procurement system development, I recommend to give priority for codification strategy and secondary for personalization strategy. Moreover, combine process-centred strategy with product-centred strategy to become internet strategy. 2.Integrate transaction-based strategy, systematic strategy and socialized strategy into Knowledge Management strategy for Government Procurement Law¡¦s administration¡G (1) Transaction-based strategy: Recommend to build ¡§Knowledge mapping¡¨. Currently responsible entity (Public Construction Commission, Executive Yuan) promoted ¡§seed teachers¡¨ and add undertaker¡¦s name in the official documents published on Website. Moreover, I suggest classifying and appraising the books, training, seminars and so on about Government Procurement¡¦s topic with the Knowledge Management concept. The way will make users to search information and knowledge conveniently. (2) Systematic strategy: Recommend to attach ¡§Knowledge layer¡¨ to ¡§Data layer¡¨ and ¡§Information layer¡¨ on Website. I suggest that responsible entity reorganize these data and information to present easy-touching knowledge for users. Moreover, cultivate user¡¦s problem-solving and innovation ability by themselves with strengthening invest in information technology and promoting users to use these knowledge, information, data. (3) Socialized strategy: Recommend to build ¡§Knowledge Community¡¨. Currently responsible entity built ¡§Virtual Community¡¨ to create a platform for everywhere users. Moreover, I suggest encouraging users to create and open a variety of ¡§Practice Community¡¨ in their organizations and endowed with Knowledge Worker function. The way can convert Tacit Knowledge among people into Explicit Knowledge and make up ¡§Best Practice¡¨. This reorganized knowledge can transfer and share conveniently. 3.In managing Virtual Community aspect, except for responsible entity playing the role of manager and maintainer, I recommend further to play the role of trigger for Knowledge Management. Moreover, combining performance with Knowledge Worker¡¦s function will encourage employees to do positively Knowledge actively in addition to official-documents everyday. 4.If Management of Procurement Professionals can build classify system in the future, I recommend to implement the appraisal system to understand staff¡¦s knowledge internalization and validate professional ability. Moreover, according to requirement for different users, responsible entity should open different sorts and levels¡¦ ¡§Knowledge Community¡¨. This way can add the depth and breadth of discussion on On-line Forum.

Abstract Due to the implementation of shortening working-hour, a lot of enterprises chose to respond to the coming of the ¡§84 working-hour policy¡¨ by reducing salary and freezing personnel matters. Since the medical treatment industry different from other industries considering the fact that the medical treatment industry is a non-profitable institute and also a manpower and cost-intensive industry. This research aims to learn, as far as the shortening working-hour is concerned, whether or not exercising manpower for the medical treatment industry is more difficult than that in other industries. The cognition and viewpoints of the medical treatment industry towards shortening working-hour, and what types of working-hour strategies, educational training strategies, operation cost strategies, and management strategies, should be applied in terms of hospital management. This research aims to study the understanding of the medical treatment industry concerning the shortening of working-hour and their corresponding strategies. 540 copies of questionnaire were dispensed and 133 copies were collected and analyzed through SPSS. The followings are the findings of this research: 1. The understanding of hospitals on shortening working-hour: On the one hand, 56.4% agreed with the implementation of shortening working-hour policy because it helps to moderate the unemployment. On the other hand, over 50% disagreed with the above statement on half of the other entries. The results suggested that hospitals were generally not satisfied by the implementation of the said policy. 2. Hospitals¡¦ strategies corresponding to the shortening working-hour policy: ¡]1¡^57.1% (the highest percentage) choose not to complement when having job vacancy as their working-hour strategy. ¡]2¡^69.9% applied educational training in improving their employees¡¦ to understand on time and cost-reducing as their educational strategy; 64.7% focused to train their employees to have multiple specialties; 54.1% choose to enhance the training on information and computer application, and operating skills. ¡]3¡^75.6% choose to reduce the manpower and expenses under the existing scope as the operation cost strategy; 56.5% choose to enhance the internal information passing and increase the efficiency. ¡]4¡^83.5% choose to improve the manpower exercising as the management strategy; 66.9% choose to simplify the working procedures; 55.6% choose to improve the communications between employer and employees and the collaboration; 54.9% focused on the implementation of the merit system to improve the working efficiency 3. The current situation of hospitals after the implementation of shortening working-hour policy: Over half of the hospitals conform to the Labor Law on daily normal working hour and weekly normal working hour. However, few changes have been made on the ways of employment. For example, although 66.9% hired part-time works, most of them were under 10 part-time workers. Furthermore, as far as contract taking and outsourcing are concerned, the percentage has not exceeded 50%. Nonetheless, as far as educational training is concerned, 51.9% choose to have partial public-holiday and partial private-holiday which suggested that hospitals expected their employees to adopt the partial private-holiday way to improve their professional ability when they have more leisure time after the working hour has been shortened Keywords: shortening working-hour, flexible working hour, working-hour strategy, educational training strategy, operation cost strategy, management strategy

The focus of this research is to develop a management strategy for school principals to assist educators deal with role conflict. Role conflict has proved to be one of the stumbling blocks towards educators’ career advancement as well as bringing and causing unnecessary tension at home. The nature of the educators’ home and the workplace roles has changed dramatically over the years as a result of the democratic dispensation. No longer is the work of a woman solely in the home whereas the same can be said of the man, wherein he had to provide for the whole family by working alone outside of the home. The success of any home presently, depends upon the joint efforts of both partners wherein they are expected to assist each other in preparing their children to face the outside world with renowned confidence. At work, affirmative action has proved to be the right tool in trying to strike a balance between men and women regarding occupying managerial positions. However, literature study has proved that the process is still farfetched as some women (married ones especially) prefer not to venture into those top positions due to pressure accompanying those positions. Their fear of assuming managerial positions is also fuelled by too much time they might spend at work which may negatively affect their marriage relationships. For this study a quantitative research method was preferred. A questionnaire was developed for participants to fill in at their own time without being coerced to do so. In all of these activities that the researcher was engaged in, ethical aspects of the empirical study was followed to the latter with the anonymity of participants being a top priority. After collecting data from participants, it was forwarded to the statistical consultation services for analysis and interpretation. Information was then obtained regarding whether a relationship of practical significant difference exists between the different biographical variables and the factors that contribute towards educators experiencing role conflict or not. Thereafter, some important findings were made from the results of the empirical study. The findings revealed that a management strategy was developed for principals to assist educators manage role conflict. In developing a management strategy for principals, different action steps are to be taken followed by monitoring and evaluating of each to determine progress. Recommendations for educators to deal effectively with role conflict were made followed by a motivation of each. / Thesis (PhD (Education Management))--North-West University, Potchefstroom Campus, 2013

Development on dolomite poses a risk due to the possible formation of instability features such as sinkholes. Most of these features are however man-induced, and the risk associated with development on dolomitic areas can be mitigated through correct management. Therefore, since the Tlokwe City Council is accountable for safe development within its jurisdiction, a Dolomite Risk Management Strategy (DRMS) should be put in place. There are several factors that contribute to the risk for development on dolomite. These factors can be catagorised into two groups that should be considered during the hazard identification process, namely physical factors that consists of geology, geohydrology and geotechnical, and anthropogenic factors that consists of existing infrastructure and development, land use planning, as well as social structure and awareness. These factors are assessed by means of a risk assessment in order to obtain a disaster risk score for different areas within the study area. Based on this score, priority focus areas can be identified, mainly for critically important further research before any development can be allowed or mitigation measures implemented. Once these research activities are completed, a DRMS can be compiled based on the guidelines set by SANS 1936, which will promote the safety of people and property when further development on dolomite takes place. Urgent and interim mitigation measures are proposed to manage the risk during further research activities. / Thesis (MSc (Environmental Sciences))--North-West University, Potchefstroom Campus, 2013

The focus of this research is to develop a management strategy for school principals to assist educators deal with role conflict. Role conflict has proved to be one of the stumbling blocks towards educators’ career advancement as well as bringing and causing unnecessary tension at home. The nature of the educators’ home and the workplace roles has changed dramatically over the years as a result of the democratic dispensation. No longer is the work of a woman solely in the home whereas the same can be said of the man, wherein he had to provide for the whole family by working alone outside of the home. The success of any home presently, depends upon the joint efforts of both partners wherein they are expected to assist each other in preparing their children to face the outside world with renowned confidence. At work, affirmative action has proved to be the right tool in trying to strike a balance between men and women regarding occupying managerial positions. However, literature study has proved that the process is still farfetched as some women (married ones especially) prefer not to venture into those top positions due to pressure accompanying those positions. Their fear of assuming managerial positions is also fuelled by too much time they might spend at work which may negatively affect their marriage relationships. For this study a quantitative research method was preferred. A questionnaire was developed for participants to fill in at their own time without being coerced to do so. In all of these activities that the researcher was engaged in, ethical aspects of the empirical study was followed to the latter with the anonymity of participants being a top priority. After collecting data from participants, it was forwarded to the statistical consultation services for analysis and interpretation. Information was then obtained regarding whether a relationship of practical significant difference exists between the different biographical variables and the factors that contribute towards educators experiencing role conflict or not. Thereafter, some important findings were made from the results of the empirical study. The findings revealed that a management strategy was developed for principals to assist educators manage role conflict. In developing a management strategy for principals, different action steps are to be taken followed by monitoring and evaluating of each to determine progress. Recommendations for educators to deal effectively with role conflict were made followed by a motivation of each. / Thesis (PhD (Education Management))--North-West University, Potchefstroom Campus, 2013

Development on dolomite poses a risk due to the possible formation of instability features such as sinkholes. Most of these features are however man-induced, and the risk associated with development on dolomitic areas can be mitigated through correct management. Therefore, since the Tlokwe City Council is accountable for safe development within its jurisdiction, a Dolomite Risk Management Strategy (DRMS) should be put in place. There are several factors that contribute to the risk for development on dolomite. These factors can be catagorised into two groups that should be considered during the hazard identification process, namely physical factors that consists of geology, geohydrology and geotechnical, and anthropogenic factors that consists of existing infrastructure and development, land use planning, as well as social structure and awareness. These factors are assessed by means of a risk assessment in order to obtain a disaster risk score for different areas within the study area. Based on this score, priority focus areas can be identified, mainly for critically important further research before any development can be allowed or mitigation measures implemented. Once these research activities are completed, a DRMS can be compiled based on the guidelines set by SANS 1936, which will promote the safety of people and property when further development on dolomite takes place. Urgent and interim mitigation measures are proposed to manage the risk during further research activities. / Thesis (MSc (Environmental Sciences))--North-West University, Potchefstroom Campus, 2013

The aim of this study is to provide a theoretical background on the knowledge management principles required in determining the current state of knowledge management within the Pyrometallurgical industry. Emphasis is placed on identifying initiatives that is required for embedding tacit knowledge within an organisation. Knowledge is what people know and there is no knowledge without someone knowing it. Knowledge can be present in ideas, judgement, relationships and concepts. Unlike data and information, knowledge is never static but is continually shaped inside peoples' heads through experience, reasoning and the inflow of new stimuli. Tacit knowledge is the information about work processes and products that individuals hold above and beyond what organisations has documented. It is the "tricks of the trade" that promote smooth organisational functioning, overall know-how, and competitive advantage. In order to ensure that an organisation maintains its competitive advantage, special focus must be placed on tacit knowledge management. The state of knowledge management within the Pyrometallurgical industry in South Africa was assessed in the use of survey questionnaires. The Pyrometallurgical industry has still got a long way to go in order to ensure that the tacit knowledge is embedded within their organisations. Key areas of concerns are the lack of experienced mentors as well as enough resources in order to foster tacit knowledge transfer. A practical tacit knowledge management framework is proposed in order to assist management in looking after this critical asset of their organisation. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2009.

The objective of the study was to develop a framework for the implementation of a Business Information Management System in order to increase the efficiency of the knowledge management strategy in the ultimate quest to deliver administrative support to public schools at the Gauteng Department of Education within the Sedibeng East District Office geographical area. A literature investigation was done on the concepts of e–Government, eplatforms, information technology and enablers to determine if Government models are working effectively and efficiently. Based on the findings of the literature study, a questionnaire was designed and used to measure the efficiency of the knowledge management strategy in the base of administrative support to public schools. Government to Government models are the ability to interact and support services through the availability of e–platforms in the ultimate support, and sharing of knowledge through effective knowledge management. Knowledge in an organisation alternates between tacit and explicit knowledge as it goes from an idea to explicit knowledge that can be shared throughout the whole organisation and in the process gives the necessary administrative support to public schools and learners. Proper managed and implemented systems are important for the management of knowledge in an organisation. Knowledge management is a never–ending cycle that starts at discovering knowledge and goes through generating knowledge, evaluating knowledge, sharing the newly found knowledge to leveraging the knowledge. This cycle forms the heart of a knowledge management model like the different education e–platforms that is available. It was concluded that the knowledge in an organisation can be managed with the help of one standardized e–platform model throughout the entire Education Department. Knowledge in an organisation is a very important resource and ought to be strategically managed. The knowledge management strategy starts by determining what knowledge is needed and what is available in the organisation. The chosen standardized model will form the central part of a successful knowledge management strategy. The test for the success of a knowledge management strategy is determined with a knowledge audit. The state of the knowledge management strategy at Gauteng Department of Education, Sedibeng East District Office was assessed by employing convenience survey questionnaires to extract the data. Sedibeng East District Office and therefore the Department of Education, still have a long way to go in order to optimise the management of knowledge. The key area of concern is a lack of a written knowledge management strategy and policy which results in informal e–platform usage and therefore different ways of managing knowledge. A large portion of the indecisiveness seen in the analysis of the questionnaires could be attributed to the lack of a formal knowledge management strategy. It was further concluded that a knowledge gap assessment is the start of the knowledge management strategy and will give direction to the strategy. The culture at Sedibeng East District Office was not tested to determine if the staff will be supportive of a knowledge management strategy. However, the survey indicated that much needed administrative support to public schools needs to be formalized in order to optimize the services and standards of support. A practical knowledge management framework is proposed in order to assist the Department in the implementation of a knowledge management strategy and bridging the gaps found after analysing the questionnaires. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.

The aim of this study is to provide a theoretical background on the knowledge management principles required in determining the current state of knowledge management within the Pyrometallurgical industry. Emphasis is placed on identifying initiatives that is required for embedding tacit knowledge within an organisation. Knowledge is what people know and there is no knowledge without someone knowing it. Knowledge can be present in ideas, judgement, relationships and concepts. Unlike data and information, knowledge is never static but is continually shaped inside peoples' heads through experience, reasoning and the inflow of new stimuli. Tacit knowledge is the information about work processes and products that individuals hold above and beyond what organisations has documented. It is the "tricks of the trade" that promote smooth organisational functioning, overall know-how, and competitive advantage. In order to ensure that an organisation maintains its competitive advantage, special focus must be placed on tacit knowledge management. The state of knowledge management within the Pyrometallurgical industry in South Africa was assessed in the use of survey questionnaires. The Pyrometallurgical industry has still got a long way to go in order to ensure that the tacit knowledge is embedded within their organisations. Key areas of concerns are the lack of experienced mentors as well as enough resources in order to foster tacit knowledge transfer. A practical tacit knowledge management framework is proposed in order to assist management in looking after this critical asset of their organisation. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2009.

The objective of the study was to develop a framework for the implementation of a Business Information Management System in order to increase the efficiency of the knowledge management strategy in the ultimate quest to deliver administrative support to public schools at the Gauteng Department of Education within the Sedibeng East District Office geographical area. A literature investigation was done on the concepts of e–Government, eplatforms, information technology and enablers to determine if Government models are working effectively and efficiently. Based on the findings of the literature study, a questionnaire was designed and used to measure the efficiency of the knowledge management strategy in the base of administrative support to public schools. Government to Government models are the ability to interact and support services through the availability of e–platforms in the ultimate support, and sharing of knowledge through effective knowledge management. Knowledge in an organisation alternates between tacit and explicit knowledge as it goes from an idea to explicit knowledge that can be shared throughout the whole organisation and in the process gives the necessary administrative support to public schools and learners. Proper managed and implemented systems are important for the management of knowledge in an organisation. Knowledge management is a never–ending cycle that starts at discovering knowledge and goes through generating knowledge, evaluating knowledge, sharing the newly found knowledge to leveraging the knowledge. This cycle forms the heart of a knowledge management model like the different education e–platforms that is available. It was concluded that the knowledge in an organisation can be managed with the help of one standardized e–platform model throughout the entire Education Department. Knowledge in an organisation is a very important resource and ought to be strategically managed. The knowledge management strategy starts by determining what knowledge is needed and what is available in the organisation. The chosen standardized model will form the central part of a successful knowledge management strategy. The test for the success of a knowledge management strategy is determined with a knowledge audit. The state of the knowledge management strategy at Gauteng Department of Education, Sedibeng East District Office was assessed by employing convenience survey questionnaires to extract the data. Sedibeng East District Office and therefore the Department of Education, still have a long way to go in order to optimise the management of knowledge. The key area of concern is a lack of a written knowledge management strategy and policy which results in informal e–platform usage and therefore different ways of managing knowledge. A large portion of the indecisiveness seen in the analysis of the questionnaires could be attributed to the lack of a formal knowledge management strategy. It was further concluded that a knowledge gap assessment is the start of the knowledge management strategy and will give direction to the strategy. The culture at Sedibeng East District Office was not tested to determine if the staff will be supportive of a knowledge management strategy. However, the survey indicated that much needed administrative support to public schools needs to be formalized in order to optimize the services and standards of support. A practical knowledge management framework is proposed in order to assist the Department in the implementation of a knowledge management strategy and bridging the gaps found after analysing the questionnaires. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.