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Community college instructors confront many challenges, teaching increasingly diverse students in their classrooms. This study's purpose was to enhance educational literature on diversity, and assist community college faculty in personal self-reflection and professional skill review to meet multicultural student body needs. In addition, the relationship between these perceptions and faculty characteristics, such as faculty status, gender, race/ethnicity, age, years of teaching experience, program area, teaching locale, instructing locality, diversity training, years of teaching, teaching division, and previous diversity instruction, were examined. The participants were 194 randomly selected, full and part-time faculty members who taught at four community colleges within the Virginia Community College System (VCCS). The most common profile of respondents included Caucasian females who were 50+ years of age, had been employed 10 or fewer years as part-time faculty in the Liberal Arts and Social Sciences program area of a community college in a suburban location, and had participated in previous diversity training. This study utilized the Survey of Community College Faculty (SCCF), a combined survey of the Multicultural Teaching Scale (MTS) and Pluralism and Diversity Attitude Assessment (PADAA) that framed the research. The MTS assessed self-reported cultural competencies categorized into five dimensions: (a) Content Integration, (b) Knowledge Construction, (c) Prejudice Reduction, (d) Equity Pedagogy, and (e) Empowering School Culture (Banks, 1993). The PADAA assessed cultural diversity attitudes on four subscales: (a) Appreciate Cultural Pluralism, (b) Value Cultural Pluralism, (c) Implement Cultural Pluralism, and (d) Uncomfortable with Cultural Diversity (Stanley, 1992). The investigation results revealed that faculty members perceived themselves as having high multicultural competence in the Equity Pedagogy dimension and moderate multicultural competence in the other four dimensions. Additionally, faculty indicated a strong appreciation and value for cultural diversity and pluralism but demonstrated an unwillingness to implement cultural pluralism ideologies into their instructional practices. Outcomes of regression analysis of selected respondent characteristics revealed previous diversity instruction and instructional program area (Business, Engineering, and Technology) were significant in predicting perceived increased multicultural competence of community college faculty in all five dimensions. Study findings indicated gender (female) and race (African American) also contributed positively in the prediction of multicultural competence. / Ph. D.

Numerous models of IS success and technology acceptance their extensions have been proposed and applied in empirical. This study continues this tradition and extends the body of knowledge on the topic of IS success by developing a more comprehensive model for measuring IS success and technology acceptance within a government organization. The proposed model builds upon three established IS success and technology acceptance frameworks namely the DeLone and McLean (2003), Venkatesh et al.'s (2003) unified theory of acceptance and use of technology (UTAUT), and Wixom and Todd (2005). The findings from this study provide not only a comprehensive IS success assessment model but also insights into whether and how IS success models are influenced by application variables as applied within a government organization. Exploratory factor analysis and confirmatory factor analysis were performed for instrument refinement and validity test of the existing and proposed models. Using data from employees of a local government municipal, the comprehensive model explained 32 percent variance. Four of the hypothesis were fully supported five were not supported, and four were partially supported. In addition, the results suggest that behavioral intention may not be the best predictor of technology acceptance in a mandatory environment.

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The purpose of this study was (a) to identify the strengths and deficiencies as perceived by business education student teachers for working with students from diverse cultural backgrounds and for meeting these students' needs, and (b) to examine the business education students' multicultural backgrounds and demographic factors as they relate to their perceptions of their multicultural competence. The participants were business education student teachers at National Association for Business Teacher Education (NABTE) institutions. The 152 business education student teachers who were student teaching in the spring semester of 1996 were from 12 Southern Region states as defined by the National Business Education Association (NBEA) to be: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, and West Virginia. Wayson's (1993) The Multicultural Teaching Scale was classified into Banks' (1993) Dimensions of Multicultural Education to determine the perceived multicultural teaching competence of business education student teachers. The five dimensions are Content Integration (8 skills), Knowledge Construction Process (6 skills), Prejudice Reduction (11 skills), Equity Pedagogy (5 skills), and Empowering School Culture (7 skills). The results of the study indicated that business education student teachers perceived themselves as having moderate or extreme multicultural competence two dimensions, Equity Pedagogy and Empowering School Culture. Further, they perceived themselves as needing to develop competence in the other three dimensions, Content Integration, Knowledge Construction Process, and Prejudice Reduction. The outcomes of regression analyses revealed that ethnicity was significant in predicting the Content Integration dimension. Ethnicity, multicultural kg round and area of student teaching were significant in predicting the Knowledge Construction Process dimension. city, gender, and multicultural background were significant in predicting the Prejudice Reduction dimension. Ethnicity, gender, area of instruction, and multicultural background were significant in predicting Equity Pedagogy dimension. Ethnicity, gender, hours of instruction, and multicultural background were significant in predicting the Empowering School Culture Dimension. The findings of the study indicated that age was not a significant predictor of multicultural teaching competence for all five dimensions. / Ph. D.

本研究旨在探討不同背景變項(個人背景、園所環境、多元文化人格、多元文化經驗)對幼稚園教師多元文化教學能力之影響。首先了解幼稚園教師不同背景變項與多元文化教學能力之現況；其次分析不同背景變項對多元文化教學能力之差異情形；第三，分析幼稚園教師多元文化人格與多元文化教學能力之間的相關；最後以多元迴歸分析不同背景變項對幼稚園教師多元文化教學能力之預測力。 本研究透過文獻探討以及問卷調查法來探討上述目的，利用改編之「多元文化教學能力量表」、「多元文化人格量表」為研究工具，以新北市344公、私立幼稚園教師為研究母群體，並利用兩階段(預試、正式)抽樣方式，分別抽取136位、309位教師為主要研究對象，共發出445份問卷，整體回收有效問卷為77.75%。問卷回收後，使用SPSS18.0統計軟體進行描述性統計、項目分析、信度分析、因素分析、獨立樣本t考驗、單因子變異數分析、LSD多重比較、皮爾森積差相關以及多元迴歸來分析資料。本研究結論如下： 一、新北市公、私立幼稚園教師之多元文化人格類型以「文化同理心」居多。 二、新北市公、私立幼稚園教師具有高多元文化教學能力。 三、不同背景幼稚園教師在多元文化教學能力上有顯著差異。 四、教師多元文化人格與多元文化教學能力呈現中度正相關。 五、「園所規模」、「多元文化人格」與「有身障好友」能有效預測多元文化教學能力。 最後，研究者根據上述結論針對幼稚園教師、幼稚園以及未來之研究提出建議，以期對未來學前教育階段之多元文化教育有所助益。 / The current study focused on the effect of different backgrounds on multicultural teaching competence. The main purposes of this study were to: (a) understand the current situation of the kindergarten teachers’ different backgrounds and multicultural teaching competence; (b) explore the differences between kindergarten teachers’ different backgrounds and multicultural teaching competence; (c) analyze the relationship between kindergarten teachers’ multicultural personality and multicultural teaching competence; (d) explore the predictive power of the teachers’ different backgrounds on the multicultural teaching competence. To accomplish these purposes, the methods adopted were a comprehensive literature review and a questionnaire. Two scales were used to measure the following constructs: “multicultural teaching competence” and “multicultural personality”. The teachers also provided information about their teaching experience, multicultural experience, demographics and so on. The teachers of 344 kindergartens (both public and private schools) within New Taipei City were surveyed for this study. A total of 346 teachers participated in this survey, and with an effective response rate of 77.75%. The data were analyzed by descriptive statistics, Cronbach’s α coefficient analysis, factor analysis, T-test, one way ANOVA, LSD posteriority comparison, Pearson’s correlation analysis, and multiple regression analysis. The main results were summarized as follows: 1.The most kindergarten teachers’ multicultural personality type is “Cultural empathy”. 2.With different background variables, kindergarten teachers’ multicultural teaching competence is in parts significantly different. 3.There is a positive correlation between kindergarten teachers’ multicultural personality and multicultural teaching competence. 4.“ Kindergarden’s size”, “multicultural personality”, and “ has disabled friends” can predictive kindergarten teachers’ multicultural teaching competence effectively.

台灣新興的跨國婚姻熱潮使得由台灣男性與東南亞籍女性組成的新住民家庭漸多，新住民子女現今多就讀幼稚園與國小低年級，新住民子女教育的研究多為小學階段其學業成就等能力，研究取樣差異使結果大相逕庭，對新住民子女幼教老師本身的研究缺乏，故研究者將研究重點放在新住民子女幼教老師。本研究採質性研究法，探討兩位背景相當的幼教老師教學。目的在瞭解多元文化教學觀點有哪些、持不同教學觀點老師之教學困境、解決策略有何不同，並深入探討其觀點與困境、策略之間的關係。資料蒐集採深度訪談法，用三階段編碼分析資料，研究對象是從9位教師的訪談中分析出最符合同化觀點的小慧老師與涵化觀點的小芳老師。 研究結果如下：（1）透過文獻探討歸納出多元文化教育場域中有兩類教學觀點，一為同化觀點，一為涵化觀點，兩者分別對低社經地位與少數族群學生學習成就低落原因的解釋、文化有無優劣、文化融合有不同的主張。（2）兩位老師皆面臨的教學困境有語言、家庭、課程方面，小芳老師尚有幼兒方面的困境。新住民幼兒說話腔調使教師聽不懂，小慧老師致力矯正其口音與腔調、小芳老師則是課後請教家長；此乃因小慧老師持有同化教育中官方語言教育的觀點。（3）新住民子女的學習與行為較依賴老師，小慧老師認為新住民子女的學習較差乃因其本身文化不利、新住民沒有教育下一代的能力，所以請父親輔導其課後學習，而母親監督就好，不需參與輔導；小芳老師則肯定新住民的教育能力、並認為新住民子女行為問題是家庭文化與學校文化之間落差使然，故充分與家長溝通，調整母親工作時間使其有時間教育孩子。（4）小慧老師認為新住民文化是低落的，且不需要傳承、新住民沒有能力傳承其文化，故在課程中沒有東南亞文化教材，而在教授台灣文化教材時發生幼兒經驗不足無法團討的困難；小芳老師認為新住民有教育能力、並認為雙重文化是優勢，於是請新住民子女分享其回東南亞的經驗、設計相關文化主題活動。（5）小芳老師班級中的新住民子女感到自卑時，她會鼓勵其尊重母親原生文化以增加幼兒自信。最後建議教師應培養反思能力、建立多元文化教育觀點量表。 / The new immigrant families have increased with the surge of cross-cultural marriages between Taiwanese and Southeast Asian spouses, most of whose children study in kindergartens and elementary lower grades. Sampling may result in significantly distinct analyses on learning capabilities of those elementary children, and researches on their preschool teachers are relatively absent; therefore, the study focuses on preschool teachers and applies the qualitative research to 2 teachers of similar backgrounds in order to explore which perspectives in multicultural education field, explore the variations on teaching difficulties and resolving strategies of teachers with dissimilar education perspectives and to discover the relationship between both. The study includes in-depth interview for data collection and three-stage coding for data analysis, and selects Teacher Hue and Teacher Feng respectively matching assimilation and acculturation perspectives out of 9 interviewees as research targets. The study reveals the following findings: (1) assimilation and acculturation perspectives in multicultural education fields through documentation induction, stand different on reason explanations for lower social and economic positions and learning achievements of the minority students, cultural superior or inferior quality, and cultural integration, (2) two teachers have teaching difficulties in terms of language, family, and course, as well as kid issues only for Feng, and when getting confused of kid’s expressions, Hue with official language prospective in assimilation education is devoted to correcting assent and pronunciation while Feng consulting parents after school, (3) those students used to rely on teachers on learning and behavior, and Hue contributes inferior learning capability to disadvantaged culture background and education ability of new immigrants and suggests home learning assistance of father and supervision of mother instead of after school programs while Feng considers cultural gap between family and school resulting in their behavior issues and emphasizes communications with parents to enhance mother’s education, (4) education difficulties on their involving in discussion in grass-root course happen to Hue who believes no necessity for heritage of inferior Southeast Asian culture and absence of heritage potential of new immigrants, and thus ignores Southeast Asian culture in teaching materials while those children are welcome to share their alien experiences and design relevant cultural activities by Feng who accepts education capability of new immigrants and ensures advantages of dual culture, and (5) Feng encourages those children feeling inferior to respect mothers’ culture, enhancing their confidence. The study eventually suggests that teachers shall cultivate retrospective potentials and establish multicultural education perspective inventories.