The purpose of this study was to explore, from readily available data, the best predictors of medical claims costs at Ball State University (BSU). Multiple regression equations were developed to predict BSU's medical claims costs from selected demographic and health-related measures among 1,799 BSU employees. The predictors were chosen from data previously collected during the three-year study period: July 1, 1995 to June 30, 1998. Regression equations were developed for the entire BSU population and the high-cost population. The linear composite of number of emergency room visits, number of chronic health problems, gender and age predicted 17.86% of the variation in transformed medical claims costs for the entire BSU population. The linear composite of age, number of emergency room visits and gender predicted 9.95% of the variation in transformed medical claims costs for high-cost BSU employees. Logistic regression, performed on the entire BSU population, did not differentiate low and highcost employees well: only 15.0% of high-cost employees were classified correctly. / Fisher Institute for Wellness

The purpose of this study was to develop a valid and reliable scale to measure attitudes toward teenage parents. The instrument, called the Attitude Toward Teen Parent Scale (ATTPS), was based on Robinson's (1988a) suggested myths about teenage fathers. The ATTPS consisted of 20, Likerttype items and was administered to 133 volunteer undergraduate students attending Ball State University. A series of exploratory principal component factor analyses were conducted to identify independent factors represented by the ATTPS. A four-factor solution, accounting for 54% of the variance on the ATTPS was retained . The internal consistency reliability for the ATTPS was .67. Two factors were interpreted as "psychological deviance" (alpha = .77) and "supportive involvement" (alpha = .66). The other two factors were not interpretable. These findings suggested that the ATTPS measured two independent constructs. It was suggested that future research should further test the validity and reliability of the ATTPS by focusing on the two interpretable factors identified in this study, and by increasing the items on the scale as well as the number of subjects tested. Further studies should also examine attitudes among different populations (e.g., varying by race, sex, age, profession) toward teenage parents. / Department of Counseling Psychology and Guidance Services

Between 1979 and 1994, conservative, Protestant Christian fiction, or simply "evangelical fiction," has burgeoned into a powerful literary representative of America's modern evangelical subculture. This study examines that phenomenon by combining: (a) close textual analysis of the novels, particularly novels written by two important evangelical novelists--Janette Oke, romance writer, and Frank Peretti, author of supernatural thrillers; (b) analysis of the reading habits and tastes of 218 readers of evangelical fiction in the Muncie, Indiana, area by way of questionnaire responses and also follow-up interviews with 75 of those respondents; and (c) careful investigation of the cultural context in which these novels are written, published, and read.One particular issue investigated is whether readers read these novels primarily for entertainment or for spiritual edification. On one hand, these novels fit into the category of "popular" fiction and therefore meet readers' needs for entertainment, albeit entertainment that is consistent with evangelicals' theology, lifestyle, and world view. On the other hand, these novels fill readers' needs for edification, for overt religious support and teaching, for perpetuation of what evangelicals already believe. They are, in Roland Barthes' words, examples of doxa, i.e., history transformed into nature.Another special issue investigated is the role that these novels play in the battle against mainstream secular culture. In particular, Oke's novels function as cultural preservers, particularly of nineteenth-century models for the family, morality, and unworldliness; and Peretti's novels function as cultural combatants, actively naming and attacking secular enemies, especially the New Age movement and abortion industry.The study concludes that evangelical fiction not only reflects evangelical subculture, but also affects it; that the genre has undergone dramatic changes from 1979 to 1994 and that publishers, writers, and readers are calling for more sophisticated fiction. However, evangelical fiction, as a cultural expression, falls within what is sometimes called the "evangelical ghetto" and, since evangelicalism is a religious orthodoxy, the fiction will have difficulty emerging from that ghetto. / Department of English

The Center for Information and Communication Sciences graduate program commenced at Ball State University in 1986 with a specific focus to train graduate students to be leaders in the Information and Communication Technology (ICT) industry. The Center is the manifestation of a vision birthed out of creativity and resourcefulness. This study examined the creative pedagogy approach at CICS based on instruction, social learning culture, professional development, academic achievements, and collaborative interaction among students, faculty, alumni, and colleagues in ICT industries. The distinctiveness of this graduate program that combined in-class and out-of-class learning experiences was the focus of this study. This study employed a qualitative method, specifically a descriptive case study design with the intent to understand and explain the academic, social, and cultural phenomena of the graduate program at CICS. The central research questions of this study focused on the impact of the teaching, learning, social and leadership outcomes of the iv program. The data collection methods used for this inquiry were semi-structured interviews in combination with evidence from archival document data. The twelve participants were selected through purposive sampling and snowball sampling techniques. The data analysis consisted of open coding techniques that produced eight themes. The findings were organized in relation to the study’s three central research questions and indicated that the educational, technical, and social learning experiences of the masters program at CICS impacted the current students and alumni in a variety of ways. All the participants considered the program intense and comprehensive. They also agreed that the program was built around professional development. The existence of elements such as, the Student Social Learning Program (SSLP), teamwork, group projects, close-knit alumni community, well qualified faculty members, enrollment diversity, and studentcentered immersive learning made CICS distinct from other programs. The educational philosophy used in the program was described as effective, deliberate, consistent, clear-cut, invasive, multidisciplinary, integrated, and a culture of success. Key recommendations for further studies include study on the feasibility of replicating the success of CICS by adopting their pedagogical philosophies and practices and a comparative study of similar programs. / Department of Educational Studies

This dissertation examined the annual Women’s Week events hosted by Ball State’s Women’s and Gender Studies Program. It served to paint a historical picture of how the local Muncie community has been linked with the academic community at Ball State through events about women’s issues. The program began when a group of people wanting to broaden the educational offerings and evolved into an academic program that brings community education related to women’s issues to the Ball State campus. This research used qualitative research interview with four key informants to examine the community links and history of Women’s Week at Ball State University by answering two specific research questions. The participants described their roles in the Women’s Week events from organizing the program to presenting about their lifelong passions. Many of the discussions were fond recollections, but challenges were also brought to light. Presenting relevant topics and maintaining student involvement were two subjects mentioned by the informants. Improvising and long term planning were also emphasized. / Department of Educational Studies

Indiana University-Purdue University Indianapolis (IUPUI) / In 1964, Muncie Central High School got the “death penalty” at the hands of the Indiana High School Athletic Association’s (IHSAA) new commissioner, Phil N. Eskew, after post-game brawling at a boys basketball game led to a broader investigation of the entire program. In the closing moments of the game, a Muncie Central opponent was bloodied by an inbound pass to the face and fans erupted in violence, swarming the floor. The ensuing investigation revealed racial tensions, issues of sexual mores, political discord, and deep problems in the web of interrelationships that make up the phenomenon of Hoosier Hysteria. After a closed-door hearing and two days of deliberations, Eskew and the IHSAA Board of Control announced their decision, and the punishment prescribed made front page headlines across the state and beyond.

The purpose of this study was to identify common themes which contribute to the subjective well-being of college students with disabilities. Four students with varying disabilities were recruited for participation in the study based on their well-adjusted behavior patterns and sense of well-being. Participants completed a series of quantitative instruments and three one-hour interviews. The data were analyzed and interpreted, resulting in eleven common themes. The emergent themes included: a perception of normality, a close family network, a perception of strong parental work ethic, valuing family and social support, personal independence, self-acceptance, a multidimensional view of health and wellness, a positive attitude, an emphasis on ability, being a campus leader and possessing a positive self-rating of wellness. The results of this study support the literature on adjustment for persons with disabilities and provide themes which may be useful for further study on larger groups. / Institute for Wellness

The purpose of this study was to investigate the role of customer service in higher education. Student perceptions of customer service were collected and examined through a survey instrument developed for this study. Two-hundred and seven participants completed the survey resulting in a 23% return rate.Freshmen students at Ball State perceive themselves to be customers entitled to a high quality service through both service areas and academic departments of a university. Results from the survey showed that a majority of the students believe they are the most important group of people at a university. In addition, over 90% believe a university's purpose is to serve students. Students reported they have experienced courteous and personalized service in both academic departments and service areas of a university. They also stated that customer service wasequally important in both academic and service areas of a university.When describing positive and negative interactions between faculty and staff, students' responses varied greatly. About half of the respondents reported experiencing positive interactions with both faculty and staff, while the other half, experienced negative interactions with both faculty and staff. When discussing negative interactions with both faculty and staff, some of the common themes included: rudeness, being treated like a child, individuals not knowing their names, and not having time to help them. On the contrary, the common themes with positive interactions included: politeness, being treated with respect, knowing names of the students and helpfulness. / Department of Secondary, Higher, and Foundations of Education

This study examines the influences and factors that drive an international student to attend a specific higher education institution. Undergraduate, international students at Ball State University and Muskingum College were interviewed.The international students at those institutions had a variety of factors that played a role in their decision to attend either Ball State University or Muskingum College. These factors included location, academic programs, exchange programs, cost/finances, size of institution, family role, support available, and accessibility.A focused look at the students' background and the size of the institution was addressed. There was a lack of related literature on these points, yet the influence of these factors was quite important. / Department of Educational Studies

Herbert Smenner was one of the most prolific architects in the east central Indiana area from 1920 up until his death in 1950. During those three decades, Smenner designed some of Muncie's most beloved and recognizable buildings, including churches, schools, homes, and governmental institutions. The purpose of this study is to study trends in architecture from 1920 to 1950 through Herbert Smenner's work, to determine if he followed these trends, and to see if these trends themselves influenced his work.Smenner was a very sought after architect in Muncie and the surrounding area. His main clientele were the upper class of Muncie, as well as being the choice for many public commissions. Smenner's work, for the most part, did follow the architectural trends of the time. He worked mostly in the revival styles, which was the primary mode of choice during the 1920's and 1930's. In the early 1930's he also designed several buildings in the popular Art Deco and Art Moderne styles. His innovative design the Harrison Township School in 1924, was popular among many regional architects who came to study the unique layout of the school.Smenner was a troubled man. Throughout his career he battled illness, depression and severe issues with his temper. His work was widely appreciated, but the man faced many trials in the public eye do to his personality and legal problems. Smenner was often known as a copy artist by his peers. Many of his contemporaries felt that Smenner never had the creative skills to be a true architect, and that he was simply a wonderful draftsman interpreting the designs of others. Sadly, he took his own life at the age of 52 only leaving behind his buildings as a testament to his life and accomplishments. / Department of Architecture