The first objective was to test the prospective relationship between need satisfaction and coping. A total of 113 undergraduate students completed a measure of need satisfaction at Time 1 (T1; i.e. a few weeks before the midterm exams) as well as a measure of coping at Time 2 (T2; i.e. a few weeks after the midterm exams). Results indicated that need satisfaction T1 explained unique variance in both dimensions of coping T2, namely task-oriented and disengagement-oriented coping, even after having statistically controlled for gender, Conscientiousness, Neuroticism, and social desirability at T1. The second objective was to examine a model in which need satisfaction and coping predict the amount of progress towards academic goals and, in turn, how coping and goal progress are associated to increases in need satisfaction over the course of a semester. A total of 166 undergraduate students completed a measure of need satisfaction at Time 1 (T1; i.e. a few weeks before the midterm exams) as well as measures of coping, goal progress, and need satisfaction at Time 2 (T2; i.e. a few weeks after the midterm exams). Results from structural equation modeling indicated that coping T2 fully mediated the relationship between need satisfaction T1 and goal progress T2. Results also indicated that goal progress T2 partially mediated the relation between task-oriented coping T2 and need satisfaction T2 as well as between disengagement-oriented coping T2 and need satisfaction T2.

The shopping centre was born in Europe and matured in North America, and it now exists in cities with a wide variety of cultures and politics (Dawson, 1983: 1). According to Casazza et al. (1985:1), the shopping centre is probably the most successful land use, development, real estate, and retail business concept of the 20th century. According to Casazza et al. (1985: 2), the shopping centre is a specialised, commercial land use and building type that previously thrived primarily in suburbia, but today is found throughout the country. When using the term ?shopping centre? accurately, a shopping centre refers to: ?A group of architecturally unified commercial establishments built on a site that is planned, developed, owned and managed as an operating unit related in its location, size, and type of shops to the trade area that it serves. The unit provides on-site parking in definite relationship to the types and total size of the stores? (Casazza et al., 1985: 2). This study investigated the need for a new shopping centre in Klerksdorp. Therefore, this study determined whether a new shopping centre in Klerksdorp would be viable. Klerksdorp and its district are quite unique in certain ways, especially due to the farming and mining activities that are found there. Klerksdorp provides goods and services especially for the people residing in Klerksdorp itself, Kanana, Alabama, Jouberton, Hartbeesfontein, Orkney, Vaal Reefs and Stilfontein. The main shopping activity is generally found in the Central Business District (CBD) of Klerksdorp and its surrounding areas. Klerksdorp has only one major shopping centre (the City Mall) that provides goods and services for the people in an enclosed surrounding area. This causes an over concentration in the CBD and too much traffic in an already limited space. The need for Klerksdorp to provide a bigger centre for the citizens of the town, as well as the surrounding areas, is high. Another regional shopping centre close to Klerksdorp is found in Potchefstroom, namely the Mooirivier Mall, and mainly provides in the extra shopping needs of the people living in Klerksdorp and its surrounding areas. This study therefore determined whether there is a need for a shopping centre from a retail and consumer point of view, and also whether it will be viable. The empirical study revealed that approximately half of the respondents are not satisfied with the current shopping centres in Klerksdorp and that more than half of the respondents feel that the shopping centres do not cater for enough parking. The study revealed that, from a consumer point of view, there is definitely a need for a new shopping centre in Klerksdorp. Urban-Econ Development Economists (2009: 56) concluded that the retail market has been fairly buoyant, and although the effects of interest rate hikes and increased inflation and global recession have become visible, fair growth is still expected in the following years, once the economy starts to recover. This indicates that Klerksdorp has a need for a new shopping centre, as 89,705 m2 GLA is available. This shows that if a new shopping centre is built, the other shopping centres in Klerksdorp will still be sustainable, and a new shopping centre will be sustainable and viable. / Thesis (M.Art. et Scien. (Town and Regional Planning))--North-West University, Potchefstroom Campus, 2011.

User needs for a given product type can be quite heterogeneous. Segmenting the market and providing solutions for average user needs in each segment is a partial answer that will typically leave many dissatisfied - some seriously so. We hypothesize that providing users with "toolkits for user innovation" to enable them to more easily design customized products for themselves will increase user satisfaction under these conditions. We test this hypothesis via an empirical study of Apache security software - "open source" software that is designed to be modifiable by skilled users. We find that heterogeneity of need is high, and that many Apache users are dissatisfied with standard security functionality on offer. We also find that users creating their own software modifications are significantly more satisfied than are non-innovating users. We conclude by suggesting that the "toolkits for user innovation" approach to enhancing user satisfaction might be generally applicable to markets characterized by heterogeneous user needs. (authors' abstract)

The aim of this research was to explore the travel motivations of Taiwanese tourists who visited Australia, their satisfactions, and destination loyalty, as well as examining the relationship between customer satisfaction, need satisfaction, and destination loyalty. This study is important because of the fact that the number of Taiwanese tourists to Australia has decreased since 1999; however, there have not been any academic studies to ascertain the travel motivations of Taiwanese group package tourists who visited Australia, their need satisfaction, and future intentions. Furthermore, the literature on tourist need satisfaction, customer satisfaction and loyalty has been categorised into discrete areas of study, with little integration of these three concepts in the tourism literature. Thus, the relationship between these concepts is an area of theoretical interest that has been examined in this study. To achieve the aims of the research, one research question and 11 hypotheses were developed. The research question specifically explored the travel motivations of the Taiwanese when visiting Australia. Two hypotheses were designed to test the differences between Taiwanese travel motivations and their need satisfaction, and the differences between travel motivation groups. In addition, nine hypotheses were used to examine the relationships between customer satisfaction, need satisfaction, and destination loyalty. A four-stage research methodology was used. Firstly, the study adopted a qualitative approach using focus group interviews of 33 participants to explore the motivations of Taiwanese group package tourists to Australia. Following the qualitative study, two pre tests including a pre and post survey were conducted in order to develop the scales for travel motivations, customer satisfaction, need satisfaction, and destination loyalty of Taiwanese tourists. Finally, a formal pre and post survey was administered. A pre and post survey design was used to consider the potential changes in tourist motivations after the trip. Cluster sampling was used to select the travel agencies, and five travel agencies agreed to participate in this research. The collection of data for the formal survey began in September 2005 and was completed at the end of February 2006. A total of 547 questionnaires were fully completed with a response rate of 72.9%. The validity and reliability of the various scales for push and pull motivations, destination attributes/services, group package tour services, perceived value, equity, emotion, overall need satisfaction, overall satisfaction, and destination loyalty were examined using exploratory and confirmatory factor analysis, as well as Cronbach’s alpha, and all scales were found to be satisfactory. A total of 17 push and 18 pull motivation items were also determined. Taiwanese tourists had the highest travel motivation scores for ‘travelling around the world’, and ‘having a comfortable trip’, and were attracted by certain attributes of Australia, such as the ‘sunshine and scenery’, and ‘a place to go for good value’. The differences between travel motivations and motivation satisfaction were examined using a paired sample t-test, and the hypothesis was partially supported. Based on the results of these t-tests, importance-performance analysis (IPA) was used to analyse the motivation satisfaction levels, and the results showed that the main travel motivations of Taiwanese travellers to Australia were generally satisfied after the trip, with the push motivation factor ‘having a comfortable trip’ and the pull motivation factor ‘sunshine and scenery’ scoring highest on the satisfaction scale. Factor-cluster analysis was further used to segment tourists in regard to their travel motivations. The results revealed that there were four different travel motivation groups. These groups were significantly different in terms of their customer satisfaction and destination loyalty. The importance level of travel motivations of ‘high motivation travellers’ before the trip was high compared to other groups and the customer satisfaction and destination loyalty were also high after the trip. Taiwanese tourists were generally satisfied with their trip to Australia; however, only two tourist groups: the ‘high motivation travellers’ and the ‘comfort/attraction seekers’ showed any interest in revisiting Australia in the future. The relationship between customer satisfaction, need satisfaction, and destination loyalty was also examined using multiple regression analysis. The results confirmed the hypotheses that customer satisfaction had a positive impact on need satisfaction; need satisfaction positively influenced overall need satisfaction; and overall need satisfaction and overall satisfaction both had a positive relationship with destination loyalty. This shows that tourist need satisfaction and customer satisfaction are related, and customer satisfaction is the antecedent of tourist need satisfaction. Furthermore, tourist need satisfaction is influenced by travel experiences, and destination loyalty is influenced by overall need satisfaction and overall satisfaction. This research has contributed to theory, methodology and to practice. A relationship between customer satisfaction, need satisfaction, and destination loyalty was found. As a result, this study has also successfully integrated the concepts of travel motivation, customer satisfaction, need satisfaction, and destination loyalty. A pre and post survey methodology was used in this research to obtain Taiwanese travellers’ original motivations and their satisfaction levels. Finally, the findings concerning the motivations of Taiwanese tourists to Australia, their need satisfaction, customer satisfaction, and destination loyalty have been found to be useful for tourism managers to assist them in making successful business decisions, improving services, and developing new promotional strategies to encourage Taiwanese visitors to travel to Australia.

Thesis (Ph. D.)--University of Florida, 1982. / Description based on print version record. Typescript. Vita. Includes bibliographical references (leaves 173-182).

Autonomy-supportive parenting yields manifold benefits. To gain more insight into the family-level dynamics involved in autonomy-supportive parenting, the present study addressed three issues. First, on the basis of self-determination theory, we examined whether mothers’ satisfaction of the psychological needs for autonomy, competence, and relatedness related to autonomy-supportive parenting. Second, we investigated maternal autonomy support as an intervening variable in the mother–child similarity in psychological need satisfaction. Third, we examined associations between autonomy-supportive parenting and autonomy-supportive sibling interactions. Participants were 154 mothers (M age = 39.45, SD = 3.96) and their two elementary school-age children (M age = 8.54, SD = 0.89 and M age = 10.38, SD = 0.87). Although mothers’ psychological need satisfaction related only to maternal autonomy support in the younger siblings, autonomy-supportive parenting related to psychological need satisfaction in both siblings and to an autonomy-supportive interaction style between siblings. We discuss the importance of maternal autonomy support for family-level dynamics. / Peer review

Magister Scientiae Dentium - MSc(Dent) / When considering a person's self-esteem, behavioural patterns and personal interactions, the one feature having the most impact is their physical appearance. In an ideal world, every person should have a fair opportunity to reach their full potential in life. Orthodontics can improve a person's quality of life by creating confident smiles and a functional occlusion (Sheiham, 1993). Uncorrected malocclusions can adversely affect one's speech, general health and self-esteem. Improving the general physiological implications malocclusions has on person, may make them more employable and more successful in relationships, creating an overall happier, healthier and more successful community. The more people are offered affordable orthodontic treatment, the more acceptable orthodontic treatment may become. Thus, the perceived benefits of Orthodontic treatment in a population group are Improvement of Oral Health and enhancement of psychosocial welfare. Accurate data on the prevalence, distribution and severity of malocclusion is needed by provincial oral health management. They also need accurate data of the orthodontic treatment need of the children in that specific area. This data is vital for the effective planning of the education, training and deployment of dental workers, as well as the resources and distribution thereof in specific, designated areas (Holtshousen, 1997; So & Tang, 1993). This study's focus was to estimate the prevalence of malocclusion amongst adolescents in Upington area in the Northern Cape, and to determine the need for orthodontic treatment in the area using the Index for Orthodontic Treatment Need (IOTN).

FundaÃÃo de Amparo à Pesquisa do Estado do Cearà / O objetivo do presente estudo foi estimar a prevalÃncia da maloclusÃo e a necessidade de tratamento ortodÃntico em adolescentes de Fortaleza e graduÃ-la de acordo com sua severidade, a fim de estabelecer prioridades para o tratamento ortodÃntico e determinar quais os componentes da maloclusÃo que mais pesavam na determinaÃÃo desta circunstÃncia. Investigou-se ainda a associaÃÃo da maloclusÃo com idade, gÃnero, renda e escolaridade. A amostra consistiu de 419 adolescentes entre 14 e 19 anos de idade, selecionados aleatoriamente a partir de uma populaÃÃo de estudantes de uma escola pÃblica. Os critÃrios de graduaÃÃo da maloclusÃo e a avaliaÃÃo da necessidade de tratamento ortodÃntico dos sujeitos foram estabelecidos por um consenso de ortodontistas de Fortaleza. Os resultados mostraram que 95,4% dos sujeitos eram portadores de algum tipo de maloclusÃo, sendo que 60,6% do total possuia maloclusÃo grave com necessidade obrigatÃria de tratamento e 34,8% tinham-na moderada, com necessidade relativa de tratamento. Os fatores de maior interferÃncia no estabelecimento da maloclusÃo grave foram a relaÃÃo de molar maior do que meia cÃspide (30,3%), a mordida cruzada (25,7%) e a relaÃÃo de canino maior do que meia cÃspide (22,2%). NÃo houve associaÃÃo da maloclusÃo com as variÃveis sociodemogrÃficas, a nÃo ser especificamente da idade com o componente mordida cruzada (p<0,05), do gÃnero com o componente relaÃÃo de canino maior do que um meio (p<0,05) e da escolaridade da mÃe com o componente relaÃÃo de molar maior do que um meio (p<0,05). / The aim of the present study was to estimate the prevalence of malocclusion and orthodontic treatment need in adolescents of a public school of Fortaleza and grade it according to the severity, to establish priorities in the orthodontic treatment and to determine which components of malocclusion had higher importance in deterrminating malocclusion. Also, were investigated the association between malocclusion and age, gender, income and scholarship. A total of 419 teenagers, between 14 and 19 years old, selected randomly from a population of students of a public school were enrolled in this project. The criteria of graduation and the assessment of malocclusion components were established by a joint of Fortalezaâs orthodontists. The results show that 95,4% of the subjects had some malocclusion, 60,6% of the total had serious malocclusion with compulsory need of orthodontic treatment, and 34,84% had moderate and relative need of treatment. The components with more prevalence, were the molar relation higher than half cusp (30,3%), crossbite (25,7%) and the canine relation higher than a half cusp (22,2%). There wasnât association between malocclusion and social demographic variables except the relation between age and cross bite (p<0,05), gender and canine relation higher than half a cusp (p<0,05) and motherâs degree of education and molar relation higher than half a cusp (p<0,05).

Magister Scientiae Dentium - MSc(Dent) / A public orthodontic system generally is designed to prioritize patients so that those who have the greatest need receive treatment. The aim of this study was to compare the subjective perceptions of the occlusal appearance of 11 to 12 year-old schoolchildren of Nairobi with the modified Aesthetic Component (AC) scale of the Index of Orthodontic Treatment Need (IOTN). The objectives were to assess the children's perception of their occlusal appearance, categorise the occlusal appearance using the AC scale, by both the children and researcher; and to compare the children's' perception and the AC of the IOTN. Satisfaction with appearance of teeth and occlusion as well as peer comparison was investigated. The treatment need and demand was assessed using the modified AC photographs of the IOTN. Altogether, 488 school children (249 girls and 239 boys) assessed their perception of the anterior teeth using a Verbal Descriptor Scale (VDS) and a Visual Analog Scale (VAS) questionnaire. The researcher examined the anterior teeth of the participants and categorised them using the AC of the IOTN. The following results were reported: about two-thirds of the respondents were satisfied with the appearance of their teeth, with the gender difference being statistically significant. About 35% were dissatisfied or very dissatisfied, but reasons for it varied. More than half of the respondents rated their teeth as better than those of their peers and three-quarters were satisfied with their occlusion, the two responses elicited no gender difference. Treatment need was assessed by use of the AC indicated that there was a moderate agreement between researcher and respondents’ in treatment need assessment. The researcher found 36.3% needed treatment against self-perceived need of 30.9%. One-third of the respondents determined by the researcher to 'need treatment', felt 'no need'. There was no statistical gender difference in perceived need for treatment. The selection of ranked photographs of the AC by both researcher and respondents demonstrated skewed distributions towards the 'low ranked' or attractive end of the ranking order irrespective of the state of occlusion. Statistical comparison of the two methods used, namely the VDS and VAS, indicated that the responses were significantly different. Therefore it is suggested that any treatment priority assessment should take perceptions of occlusal appearance. into consideration.

One of the major issues of mental health provision in Indonesia is related to services for carers of people with serious mental illnesses. Very basic and limited services have been offered to the carers. Understanding the needs of Indonesian carers is of key importance before developing appropriate interventions for them. The aim of this study was to explore the needs of carers from mental health hospital services in Indonesia from the perspectives of carers, service users and professionals. It consisted of three separate, but, interrelated studies: (1) a review of international literature about carer needs from mental health services and Indonesian policies relating to carers contribution in the services, (2) focus groups with carers and service users, and (3) individual interviews with professionals. In the first stage, 40 studies eliciting the needs of carers from mental health services were reviewed systematically. The results could not provide adequate information of carer needs which were suitable to an Indonesian context. Therefore, reviewing additional literature of 15 policy documents relating to the contribution of carers in mental health services in Indonesia was conducted. The policy review showed that the need of involving carers in the services was acknowledged, but there has not been clear and strong political endorsement ensuring the carers to receive adequate supports based on their own needs and for their own wellbeing. In the second stage, focus groups with carers and service users were undertaken to explore the needs of Indonesian carers and how mental health hospital services could help to meet those needs. In total, 9 focus groups were conducted, seven with carers (n=33) and two with service users (n=13). All carer and service user participants were recruited from two government mental health hospitals in the capital city of Indonesia. The data were analysed by using framework analysis (Ritchie and Spencer 1994), and resulted in four themes: experiences in caregiving, carer needs from mental health hospital services, current support for carers, and recommendations for service improvement. In the third stage, individual qualitative interviews with health professionals were conducted to explore their views of what Indonesian carers need from the mental hospital services, the extent to which the current services have met the needs, and ideas for service improvements. The interviews involved 24 practitioners from a wide range of health professions, recruited from the hospitals where the earlier focus groups were completed. Framework data analysis (Ritchie and Spencer 1994) was adopted and produced five major themes: Professional views of why services should involve carers, professional views of what carers need for ill relatives, professional views of what carers need for own wellbeing, focus of current contact, and perspectives of support provision. The synthesis of the findings sourced from the focus groups and interviews was completed by adopting a thematic approach (Harden and Thomas 2008). This resulted in overall identifications of the needs of carers for own wellbeing as well as for ill persons, current support provision the carers and recommendations for service improvement within an Indonesian context. The synthesis could also identify similarities and differences between the groups of carer, service user and professional participants in viewing the needs of carers. The findings were valuable resources to aid in the design of a need-based and culturally sensitive intervention for carers in the country.