The South African Police Service is seen as inseparable cornerstone of the society. To render effective and efficient service to the communities depends largely on the human source. The satisfaction of police officers with the jobs, will affect the quality of service they render to the general public. In this respect, the question of how satisfied are they with their jobs gains importance. The general aim of this study is to investigate job satisfaction, stress and burnout of members of the South African Police Service in Mmabatho and Vryburg area in the North-West Province. To reach this objective, that is, investigating job satisfaction, stress and burnout of members of the South African Police Service in Mmabatho and Vryburg area in the North-West Province, questionnaires consisting of the following measuring instruments were used: the Minnesota Job Satisfaction Survey (MSQ), Police Stress Survey (PSS), the Maslach Burnout Inventory-General Survey (MEI-GS) and the Utretch Work Engagement Scale (UWES). Stratified random samples of the police members (N=227) were taken from Mmabatho and Vryburg area of the North-West Province. The results, indicates amongst other things that members of the police are dissatisfied with aspects that are extrinsic to their work, e.g. working . conditions and pay. Also experiencing stress emanating from mainly two sources, namely: job demands e.g. increased responsibilities and job resources e.g. lack/inadequate resources to perform their duties. As a result of stress experienced, they feel burned out but engaged to their work. / (M. Com.) North-West University, Mafikeng Campus, 2003

The purpose of this survey is to identify and investigate the impact of management on communal cattle farmers of Madikwe in the Province of North West. Quantitative research was conduct to find information from some of the stakeholders such as farmers, herdsmen and youth. The survey method was used to conduct the study. The population approached were farmers, herdsmen and chiefs. 4000 respondents were expected to complete the questionnaires, but only 350 respondents returned usable questionnaires which were analysed. The quantitative research conducted revealed that communal farmers of Madikwe are not practicing sound farm management. These farmers are not maximizing profits and keeping accurate records for cattle farming. / (MBA) North West University, Mafikeng Campus, 2004

The study is about the use of Outcomes-Based Education Assessment strategies by Intermediate phase educators in the Atamelang Districts of the North West Province of Republic of South Africa: Challenges and implications. The research study sought to investigate the fo11owing research questions: What are the requirements of Outcomes-Based Assessment? Who should be involved in learners' assessment in schools? What kind of assessment strategies do educators use? Do educators use OBE assessment strategies? What are the methods used for reporting performance of learners to parents and management of the school? This research study drew its population from the Primary Intermediate Phase educators in the, Atamelang District. The sample was made out of intermediate phase educators for purposes of data collection, the questionnaires and interviews were used. The qualitative technique was used to analyse the research. The main findings of the research study were that the majority of educators are still having problems in OBE assessment strategies. The following are recommendations: lnservice training programmes for educators. Development of learners concerning OBE assessment strategies especially self, peer and group assessment. Effective physical and human resources to be put in place. In conclusion, the research hopes that the use of OBE assessment strategies will be emphasised in order to enhance the learning and teaching of intermediate phase educators throughout the North West Province of the Republic of South Africa. / (M.Ed. (Curriculum Design and Development) North-West University, Mafikeng Campus, 2005

The Minister for Public Service and Administration Geraldine Fraser-Moleketi, made a request to government departments to move towards improved productivity, an improved scale of service delivery and the kind of quality service where citizens can say that public servants across the board, are performing to the best of their ability. The Government has put in place policies such as Performance Management and Developmental System (PMDS) as a gesture of its commitment and seriousness about effecting a better life for all through a business like approach to public service, Unfortunately some governments departments fail to enforce the policy accordingly. This paper is intended to examine the implementation of PMDS within the Department of Education in the North West. A qualitative research was conducted in the Corporate Center (Head Office) of the department. The data was collected from three managers and four staff members, two of whom are union representatives. The correspondence on PMDS and the researcher's observations were also used in this study. The investigation conducted revealed that performance management is not a priority in the department as it is done on an ad ho basis. There are also no specific people appointed to enforce the policy and those supervisors who do not feel like implementing the tool do so. This has a negative impact on the service delivery. There is a need for the department to make performance management a priority so as to improve productivity and service delivery. / M.Admin. (Industrial Relations) North-West University, Mafikeng Campus, 2005

The general objective of the study was to elicit responses of workers on the improvement of diversity management in order to create a conducive working relationship. The purpose of the study was to assist management of the new institution in promoting a consistent approach to diversity management through the findings and recommendations of the study. Questionnaire were used as the data-gathering instrument. The data was coded, read into a computer and analysed. The SAS computer program was used for the analysis of data. There were no surprises findings in this study. The findings show that the majority of the respondents belong to the Christian religion. The new institution need to know that increasing heterogeneity of work population requires greater awareness with regard to work goals and work values. / M.Com (HRM) North-West University, Mafikeng Campus, 2005

The purpose of this study was to empirically assess the role played by school management teams (SMTs) of under-performing secondary schools in the Central Region in their efforts to improve. The evaluation criteria applied were those for effective schools and school leadership derived from the literature study. The survey method was employed to gather the data. A pre-tested 43 item questionnaire was used to evaluate SMTs on 7 effectiveness criteria . The subjects of the study were 80 SMT members and 66 educators from 29 randomly selected trapped schools out of the 45 in the region . The empirical investigation conducted found that SMTs are not effective on most of the crucial effectiveness criteria such as strategic leadership and curriculum leadership. Significantly wide differences of opinion on their effectiveness between the two groups of respondents were observed. SMTs rated themselves as mostly effective, while educators on the other hand rated SMTs as generally ineffective. Lastly, on the question of what can be done to assist underperforming schools become more effective, the investigation makes two main recommendations. First, intensive induction programmes for newly-appointed SMTs as well as on-going capacity- building programmes for experienced ones should be implemented. Second, adequate resources coupled with sustained departmental support should be provided. / (MBA) North-West University, Mafikeng Campus, 2005

Safe drinking water is a basic human right. This study mainly focused on the physicochemical and microbiological drinking water quality of selected rural, peri-urban and urban communities and schools in the North West Province, South Africa. Parameters measured to determine the physico-chemical quality of drinking water were temperature, pH, total dissolved solids (TDS), electric conductivity, carbonate hardness, total hardness, NO2 -, NO3 - and chlorine. These parameters indicated hard water in the informal settlement (Sonderwater) as well as in the rural area (Ganyesa). Nitrate content were troubling for both areas, and total dissolved solids were higher than the standard in the water from Ganyesa. For microbiological quality of the water, heterotrophic plate count (HPC) bacteria, total coliforms, faecal coliforms, faecal streptococci, and staphylococci were enumerated on appropriate selective media using standard procedures. In the water from Sonderwater, faecal indicator bacteria were isolated, but none were found in the water from Ganyesa. Heterotrophic plate count bacteria and total coliforms were detected at levels above the standard in water samples from both areas. Staphylococci and faecal streptococci were present in low numbers in the water from both sites. Faecal coliforms isolated from Sonderwater showed multiple antibiotic resistances to beta-lactams. Identification of faecal coliforms from Sonderwater by API 20E strips and sequencing showed that they were Aeromonas spp. and Enterobacter spp.. Bacteria in the water from Sonderwater were tested for the potential to form biofilms. Scanning electron microscopy revealed multi-species biofilms developing in the water container after 5 days of storage. Water was sampled from four areas outside of Potchefstroom to determine a settlement gradient in water quality. Areas ranged from a formal area, through an established informal area and a newly established informal area to the newest established informal area. The water from these areas was classified as hard according to physico-chemical parameters measured, and TDS for the water from all areas were above the standard for domestic use. The established informal area had high numbers of total coliforms present in the water. Staphylococci and HPC bacteria were detected in levels higher than the standard for domestic use in all water samples. No faecal coliforms were found in the water from any of the areas. There was no visible gradient in the water quality between the areas. The water samples collected from rural, peri-urban and urban schools were also analysed in terms of physico-chemical and microbiological parameters. Water from all schools was classified as hard water. Only one school (peri-urban) had a pH above the standard. One rural school and one peri-urban school had TDS and electrical conductivity levels above the standard for domestic use. All rural and peri-urban schools had alarmingly high levels of nitrates present in the water. These schools receive groundwater as drinking water. Total coliform bacteria were present at high levels in all water samples from the schools. Rural and peri-urban schools presented levels of staphylococci and HPC bacteria higher than the standard for domestic use. Streptococci were present in water from some of the rural and peri-urban schools and one urban school. Faecal coliform/faecal streptococci ratios for rural schools indicated faecal pollution potentially of human origin, and in other schools faecal pollution from both human and animal origin. Before the vacation, faecal coliform bacteria were detected in water from all rural schools, two peri-urban schools and one urban school. After the vacation, faecal coliforms were only detected in water from two rural schools and one peri-urban school. Faecal coliforms identified and characterized showed multiple antibiotic resistances to beta-lactams, oxy-tetracycline and trimethoprim. Identification by API 20E strips and sequencing confirmed that faecal coliforms from schools were Escherichia coli and Klebsiella spp. It was concluded that water from Sonderwater were of poor quality and water from Ganyesa were acceptable with only the nitrates a troubling factor. There was no settlement gradient observed in terms of water quality between areas. Water from rural schools were generally of unacceptable quality in terms of both physico-chemical and microbiological parameters. The water quality of these schools was also very poor when compared to urban schools. Periurban schools had water quality better than rural schools, but poorer than urban schools. Surveys of water quality are recommended for all areas sampled, and education on the sanitary quality of water and related health implications is advisable for residents of informal and rural areas. / Thesis: B.Sc. Microbiology and Biochemistry School of Environmental Science and Development Faculty of Natural Sciences North-West University: Potchefstroom campus 2006.

Even though change is regarded as a natural phenomenon, the rate of change seems to hasten in many activities, especially for organisations to survive and remain competitive. This can be complex and exhausting, and individuals' emotional experiences may influence their behaviours and attitudes, affecting performances and production. Subsequently, emotions in the workplace can no longer be ignored and management might need to consider this when resistance to change is managed. Although awareness of emotional intelligence and its importance in the workplace has only recently been recognized, MBA students from the Potchefstroom Business School are encouraged to develop their emotional intelligence in order to reason intelligently about emotions and thus become more effective managers. Since emotions are evident during change and any resistant behaviour, it is proposed to determine whether MBA students will use emotional intelligence to manage resistance to change. Perceptions on emotional competencies were used in the empirical study, and results from the empirical study indicated that emotional intelligence is perceived to be important when resistance to change is managed, therefore this suggests that emotional intelligence might be utilized during change management. Emotional intelligence is learned abilities, and the results suggested that these abilities may have developed throughout the MBA programme. Knowledge gained during the programme from complementary modules can also assist students in the use of emotional intelligence during the management of resistance to change. It is recommended that managers are encouraged to become aware of emotions during change initiatives and that training programmes may include emotional intelligence. More research is also needed to validate the importance and need for emotional intelligence skills in the management of resistance to change. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.

Even though change is regarded as a natural phenomenon, the rate of change seems to hasten in many activities, especially for organisations to survive and remain competitive. This can be complex and exhausting, and individuals' emotional experiences may influence their behaviours and attitudes, affecting performances and production. Subsequently, emotions in the workplace can no longer be ignored and management might need to consider this when resistance to change is managed. Although awareness of emotional intelligence and its importance in the workplace has only recently been recognized, MBA students from the Potchefstroom Business School are encouraged to develop their emotional intelligence in order to reason intelligently about emotions and thus become more effective managers. Since emotions are evident during change and any resistant behaviour, it is proposed to determine whether MBA students will use emotional intelligence to manage resistance to change. Perceptions on emotional competencies were used in the empirical study, and results from the empirical study indicated that emotional intelligence is perceived to be important when resistance to change is managed, therefore this suggests that emotional intelligence might be utilized during change management. Emotional intelligence is learned abilities, and the results suggested that these abilities may have developed throughout the MBA programme. Knowledge gained during the programme from complementary modules can also assist students in the use of emotional intelligence during the management of resistance to change. It is recommended that managers are encouraged to become aware of emotions during change initiatives and that training programmes may include emotional intelligence. More research is also needed to validate the importance and need for emotional intelligence skills in the management of resistance to change. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.

Safe drinking water is a basic human right. This study mainly focused on the physicochemical and microbiological drinking water quality of selected rural, peri-urban and urban communities and schools in the North West Province, South Africa. Parameters measured to determine the physico-chemical quality of drinking water were temperature, pH, total dissolved solids (TDS), electric conductivity, carbonate hardness, total hardness, NO2 -, NO3 - and chlorine. These parameters indicated hard water in the informal settlement (Sonderwater) as well as in the rural area (Ganyesa). Nitrate content were troubling for both areas, and total dissolved solids were higher than the standard in the water from Ganyesa. For microbiological quality of the water, heterotrophic plate count (HPC) bacteria, total coliforms, faecal coliforms, faecal streptococci, and staphylococci were enumerated on appropriate selective media using standard procedures. In the water from Sonderwater, faecal indicator bacteria were isolated, but none were found in the water from Ganyesa. Heterotrophic plate count bacteria and total coliforms were detected at levels above the standard in water samples from both areas. Staphylococci and faecal streptococci were present in low numbers in the water from both sites. Faecal coliforms isolated from Sonderwater showed multiple antibiotic resistances to beta-lactams. Identification of faecal coliforms from Sonderwater by API 20E strips and sequencing showed that they were Aeromonas spp. and Enterobacter spp.. Bacteria in the water from Sonderwater were tested for the potential to form biofilms. Scanning electron microscopy revealed multi-species biofilms developing in the water container after 5 days of storage. Water was sampled from four areas outside of Potchefstroom to determine a settlement gradient in water quality. Areas ranged from a formal area, through an established informal area and a newly established informal area to the newest established informal area. The water from these areas was classified as hard according to physico-chemical parameters measured, and TDS for the water from all areas were above the standard for domestic use. The established informal area had high numbers of total coliforms present in the water. Staphylococci and HPC bacteria were detected in levels higher than the standard for domestic use in all water samples. No faecal coliforms were found in the water from any of the areas. There was no visible gradient in the water quality between the areas. The water samples collected from rural, peri-urban and urban schools were also analysed in terms of physico-chemical and microbiological parameters. Water from all schools was classified as hard water. Only one school (peri-urban) had a pH above the standard. One rural school and one peri-urban school had TDS and electrical conductivity levels above the standard for domestic use. All rural and peri-urban schools had alarmingly high levels of nitrates present in the water. These schools receive groundwater as drinking water. Total coliform bacteria were present at high levels in all water samples from the schools. Rural and peri-urban schools presented levels of staphylococci and HPC bacteria higher than the standard for domestic use. Streptococci were present in water from some of the rural and peri-urban schools and one urban school. Faecal coliform/faecal streptococci ratios for rural schools indicated faecal pollution potentially of human origin, and in other schools faecal pollution from both human and animal origin. Before the vacation, faecal coliform bacteria were detected in water from all rural schools, two peri-urban schools and one urban school. After the vacation, faecal coliforms were only detected in water from two rural schools and one peri-urban school. Faecal coliforms identified and characterized showed multiple antibiotic resistances to beta-lactams, oxy-tetracycline and trimethoprim. Identification by API 20E strips and sequencing confirmed that faecal coliforms from schools were Escherichia coli and Klebsiella spp. It was concluded that water from Sonderwater were of poor quality and water from Ganyesa were acceptable with only the nitrates a troubling factor. There was no settlement gradient observed in terms of water quality between areas. Water from rural schools were generally of unacceptable quality in terms of both physico-chemical and microbiological parameters. The water quality of these schools was also very poor when compared to urban schools. Periurban schools had water quality better than rural schools, but poorer than urban schools. Surveys of water quality are recommended for all areas sampled, and education on the sanitary quality of water and related health implications is advisable for residents of informal and rural areas. / Thesis: B.Sc. Microbiology and Biochemistry School of Environmental Science and Development Faculty of Natural Sciences North-West University: Potchefstroom campus 2006.