[Context] Clinical pathology is a medical specialty that uses laboratory analysis of tissues and fluids to diagnose diseases. As emerging methodologies and technologies extend their realm to anatomical pathology, pathology facilities are faced with new challenges related to the increasing volume and complexity of patient cases in their work processes. [Problem] Existing tools that monitor process data show limitations in supporting pathology process management. They lack the capability of identifying emerging process bottlenecks in a real-time manner, and this prevents facility managers from conducting corrective actions proactively. [Methodology] Applying the Design Science Research Methodology, this thesis proposes and builds a Business Intelligence solution that provides visual analysis and real-time monitoring functions to support pathology process management. A usability study with expert participants from the Eastern Ontario Regional Laboratory Association was conducted to validate this solution. [Results] The proposed solution meets the requirements of the experts and can provide efficient, flexible, and multi-tenancy support to users in the context of their daily professional activities.

Resumo: O objetivo deste trabalho foi desenvolver um sistema informatizado de laudos histopatológicos baseado na plataforma .NET 2.0. Este software construído para o Sistema Operacional Microsoft Windows® utilizou a plataforma Microsoft Framework® 2.0 com a camada de resistência de dados Microsoft SQL Server® 2005. Outros recursos como Microsoft Report View® foram utilizados como ferramenta para geração de relatórios estatísticos, sócio-epidemiológicos e de gerenciamento do serviço de exames anatomopatológicos da Faculdade de Odontologia de São José dos Campos - UNESP. Para a realização deste software foram levantadas, na literatura, pesquisas nas áreas de Engenharia de Software, Patologia Bucal, Tecnologia da Informação e Comunicação em Saúde, Gestão em Serviços de Saúde, Sistema de Informação em Saúde, Diagnóstico Oral e Técnicas de Programação. O software desenvolvido teve a finalidade de suprir a demanda acadêmica na produção científica e aprimorar o serviço prestado à comunidade, além de constituir-se numa ferramenta pedagógica para os alunos da Pós-graduação em Biopatologia Bucal, Área Patologia. / Abstract: The objective of this study was to develop a computerized system based on Microsoft NET 2.0, using histopathological examinations.This software built for Microsoft Windows operating system used the Microsoft ® Framework ® 2.0 with a layer of resistance to Microsoft SQL Server ® 2005. Other features like Microsoft Report View ® was used as a tool for generating statistical reports, epidemiological and social-service management of pathological examinations of the Faculty of Dentistry of São José dos Campos - UNESP. For the realization of this software have been raised in the literature research in the areas of Software Engineering, Oral Pathology, Information Technology and Communication in Health, Health Services Management, Information Technology in Health, Oral Diagnosis and Programming Techniques. The developed software was designed to meet the demand in the academic scientific production and improve service to the community, and building up a teaching tool for students of the Postgraduate Dental Biopathology Area Pathology. / Orientador: Yasmin Rodarte Carvalho / Coorientador: Luiz Eduardo Blumer Rosa / Banca: Decio dos Santos Pinto Júnior / Banca: Ivan Torres Pisa / Mestre

Made available in DSpace on 2014-06-11T19:27:55Z (GMT). No. of bitstreams: 0 Previous issue date: 2011-05-26Bitstream added on 2014-06-13T19:36:16Z : No. of bitstreams: 1 gomes_ma_me_sjc.pdf: 2531347 bytes, checksum: 65e2c66b01250b07fe5964a358f9c5fb (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O objetivo deste trabalho foi desenvolver um sistema informatizado de laudos histopatológicos baseado na plataforma .NET 2.0. Este software construído para o Sistema Operacional Microsoft Windows® utilizou a plataforma Microsoft Framework® 2.0 com a camada de resistência de dados Microsoft SQL Server® 2005. Outros recursos como Microsoft Report View® foram utilizados como ferramenta para geração de relatórios estatísticos, sócio-epidemiológicos e de gerenciamento do serviço de exames anatomopatológicos da Faculdade de Odontologia de São José dos Campos - UNESP. Para a realização deste software foram levantadas, na literatura, pesquisas nas áreas de Engenharia de Software, Patologia Bucal, Tecnologia da Informação e Comunicação em Saúde, Gestão em Serviços de Saúde, Sistema de Informação em Saúde, Diagnóstico Oral e Técnicas de Programação. O software desenvolvido teve a finalidade de suprir a demanda acadêmica na produção científica e aprimorar o serviço prestado à comunidade, além de constituir-se numa ferramenta pedagógica para os alunos da Pós-graduação em Biopatologia Bucal, Área Patologia. / The objective of this study was to develop a computerized system based on Microsoft NET 2.0, using histopathological examinations.This software built for Microsoft Windows operating system used the Microsoft ® Framework ® 2.0 with a layer of resistance to Microsoft SQL Server ® 2005. Other features like Microsoft Report View ® was used as a tool for generating statistical reports, epidemiological and social-service management of pathological examinations of the Faculty of Dentistry of São José dos Campos - UNESP. For the realization of this software have been raised in the literature research in the areas of Software Engineering, Oral Pathology, Information Technology and Communication in Health, Health Services Management, Information Technology in Health, Oral Diagnosis and Programming Techniques. The developed software was designed to meet the demand in the academic scientific production and improve service to the community, and building up a teaching tool for students of the Postgraduate Dental Biopathology Area Pathology.