This thesis deals with the topic of process management and its importance within the modern management conception. The literature search introduce the progress of the process management and its principles, the approaches to improve the management processes, it presents the chosen tools of the process modelling, sorts of changes in the transition from the functional to process management, and introduces more closely the Business Process Reengineering and Total Quality Management. The practical part attends to the analysis of the present state of the choosen company, presents the company basic characteristics, organization structure, working positions, staff evaluation system, it identifies and describes the core, secondary and supportive managerial processes in progress within the company. Deals with the proposals how to implement the process management elements within the measurement and evaluation of processes, staff motivation and internal communication. The main benefits of this thesis include the elaboration of the process map of the organization, diagrams of the majority of processes together with their detailed descriptions, denomination of the staff responsible for the particular processes, determination of the key performance indicators suitable for the measuring of the processes effectiveness in time. We have elaborated the questionnaire on the periodic measurement of the customer satisfaction. We have also designed a new module of staff remuneration and suggested the implementation of the knowledge database and other precautions having an influence on the process management, internal communication and, in particular, on the customer satisfaction.

Plasma sprayed aluminum oxide ceramic coating is widely used due to its outstanding wear, corrosion, and thermal shock resistance. But porosity is the integral feature in the plasma sprayed coating which exponentially degrades its properties. In this study, process maps were developed to obtain Al2O3-CNT composite coatings with the highest density (i.e. lowest porosity) and improved mechanical and wear properties. Process map is defined as a set of relationships that correlates large number of plasma processing parameters to the coating properties. Carbon nanotubes (CNTs) were added as reinforcement to Al2O3 coating to improve the fracture toughness and wear resistance. Two novel powder processing approaches viz spray drying and chemical vapor growth were adopted to disperse CNTs in Al2O3 powder. The degree of CNT dispersion via chemical vapor deposition (CVD) was superior to spray drying but CVD could not synthesize powder in large amount. Hence optimization of plasma processing parameters and process map development was limited to spray dried Al2O3 powder containing 0, 4 and 8 wt. % CNTs. An empirical model using Pareto diagram was developed to link plasma processing parameters with the porosity of coating. Splat morphology as a function of plasma processing parameter was also studied to understand its effect on mechanical properties. Addition of a mere 1.5 wt. % CNTs via CVD technique showed ~27% and ~24% increase in the elastic modulus and fracture toughness respectively. Improved toughness was attributed to combined effect of lower porosity and uniform dispersion of CNTs which promoted the toughening by CNT bridging, crack deflection and strong CNT/Al2O3 interface. Al2O3-8 wt. % CNT coating synthesized using spray dried powder showed 73% improvement in the fracture toughness when porosity reduced from 4.7% to 3.0%. Wear resistance of all coatings at room and elevated temperatures (573 K, 873 K) showed improvement with CNT addition and decreased porosity. Such behavior was due to improved mechanical properties, protective film formation due to tribochemical reaction, and CNT bridging between the splats. Finally, process maps correlating porosity content, CNT content, mechanical properties, and wear properties were developed.

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The aim of the diploma thesis was to describe and analyze the selected processes and threads that take place in the selected SME, to propose changes that would improve their condition and to eliminate any shortcomings.

The aim was to analyze processes selected SMEs (small and medium enterprises) and to suggest possible improvements in the selection processes. In the initial stage, I deal with study of professional literature Czech and foreign authors. I used the information to write a review of the literature. The Part of my work is devoted to the description of the company and also describe the key processes. The findings gave me the possibility of a comprehensive perspective on the issue and used to create a design of the possible improvements in selected processes.

The diploma thesis Activating methods in business education is focused at training Prince project management for the company Symphera. The aim is to create methods for activation of Prince2 training and incorporate them into new methodologies of training. In the theoretical part we will introduce various activating methods. We will explain what they mean and what training methods are used within them. In the part Creation of activation methods we will describe what was the process of working on the inclusion of activating methods in the training course of Prince2 project methodology. We will review the selection and subsequent formation of individual methods. The aim of comparing the success of the course is to determine whether students who have completed a course of activating methods achieve better test results than those who completed the course the classic method.

The main objective of this thesis is to analyze the processes in the company POP service, Ltd., also to analyze the current problem in this company and to recommend and propose measures which eliminate the causes of the emergence of the problem. The causes originate from the aspects of the management of people and processes are identified through the analysis of processes associated with the problem and eliminated on the basis of proposals metrics and responsibilities for these processes. The theoretical part of the thesis is devoted to concepts in the field of process management. The theoretical part characterizes these concepts process management, business processes, process analysis and process modeling methods, process maps, graphical notation for writing business processes, business process improvement and analysis organization. In the second part of the thesis is presented the examined organizations POP service, Ltd.. Based on the analysis of the current state are defined vision, mission and goals of the organization. Then there is described a procedure of the analysis of the current state, which is process analysis and proposal of selected processes, metrics and responsibilities for these processes. Methods of analysis are SWOT analysis, analysis of the activities, structured interviews and process analysis. The result of this thesis is to analyze the selection of processes of the company POP service, Ltd., proposal metrics, define jobs and responsibilities and suggestions for improving the selected process.

Additive manufacturing (AM) – and laser powder bed fusion (LPBF) specifically – constructs geometry that would not be possible using standard manufacturing techniques. This geometric versatility allows integration of multiple components into a single part. While this practice can reduce weight and part count, there are also serious drawbacks. One is that the LPBF process can only build parts with a single material. This limitation generally results in over-designing some areas of the part to compensate for the compromise in material choice. Over-designing can lead to decreased functional efficiency, increased weight, etc. in LPBF parts. Methods to control the material composition spatially throughout a build would allow designers to experience the full benefits of functionality integration. Spatial composition control has been performed successfully in other AM processes – like directed energy deposition and material jetting – however, these processes are limited compared to LPBF in terms of material properties and can have inferior spatial resolution. This capability applied to the LPBF process would extend manufacturing abilities beyond what any of these AM processes can currently produce. A novel concept for spatial composition control – currently under development at Brigham Young University – utilizes liquid or liquid-encased dopants to selectively alter the composition of the powder bed, which is then fused with the substrate to form a solid part. This work is focused on evaluating the feasibility and usefulness of this novel composition control process. To do this, the present work evaluates two deposition methods that could be used; explores and maps the laser parameter process space for zirconia-doped SS 316L; and investigates the incorporation of zirconia dopant into SS 316L melt pools. In evaluating deposition methods, inkjet printing is recommended to be implemented as it performs better than direct write material extrusion in every assessed category. For the process space, the range of input parameters over which balling occurred expanded dramatically with the addition of zirconia dopant and shifted with changes in dopant input quantities. This suggests the need for composition-dependent adjustments to processing parameters in order to obtain desired properties in fused parts. Substantial amounts of dopant material were confirmed to be incorporated into the laser-fused melt tracks. Individual inclusions of 100 $nm$ particles distributed throughout the melt pool in SEM images. Howewver, EDX data shows that the majority of the incorporated dopant material is located around the edges of the melt pools. Variations of dopant deposition, drying, and laser scanning parameters should be studied to improve the resulting dopant incorporation and dispersion in single-track line scans. Area scans and multi-layer builds should also be performed to evaluate their effect on dopant content and dispersion in the fused region.

The aim of this thesis is a lay of the business processes in Vodárenska akciová společnost, a.s. In theoretical part of the thesis are describe characteristics, mapping and modeling of processes in this company. In practical part are mapping processes, which this company make in order for their customers and daily processes, whereby sustains own infrastructure.

No description available.