The aim of this study was to examine school counselors' experience working with high school students' psychosocial health during spring 2020 when school was online. The empirical data consists of qualitative interviews with nine school counselors. The result showed that school counselors used their discretion at a greater extent to help and support their students during spring 2020. They also said that the online communication made it easier for some students to contact the counselors. The school counselors said that there were some students that dislike the online way of communicating and in these cases the school counselors made other arrangements for them. Furthermore, the school counselors could see that virtual learning had an impact on the students psychosocial health mainly due to the lack of everyday routines and social contact with other students. The results of the interviews were analyzed using the theoretical concept of discretion and the professional meeting. The conclusion states that school counselors need to incorporate digital communication in their everyday work even when school is not online to be able to meet the needs of every student. It also shows the great impact school has on students' psychosocial health.