The diploma thesis deals with the design and implementation of a transparent resource management system at the portfolio level. Its primary task is to present and implement this system, but also to describe the situations that occurred during its implementation at Garrett Motion. In order to better understand the issue, the theoretical foundations of project management and resource management are presented at the beginning of the thesis. These serve as the basis for the following analysis of the company's environment, design and subsequent implementation of the system.

Purpose: The purpose of this paper is to assess the management of public-sector projects in Portugal paying particular attention to the extent to which total quality management (TQM) principles are being utilized in such projects. Design/methodology/approach: Based on an extensive review of the literature, nine propositions are advanced about the interrelationships among seven factors that were identified, in a previous study, as having some influence on the management process in the planning and implementation of public-sector projects in Portugal. Structural equation modeling was used to investigate these propositions using data obtained from 211 respondents to a survey of project managers from municipalities across Portugal. Findings: The results of the structural equation model indicate that the TQM components working in tandem with project-management-specific variables provide a systematic means of managing the planning and implementation stages of projects, with technical items being critical in the planning stage and softer management items becoming important in the implementation stage. Research limitations/implications: Readers should be careful not to generalize the findings in a global context or for private sector projects. However, researchers are encouraged to extend this study by including other planning and implementation variables with a view to discerning what particular characteristics of a project make it more amenable to TQM solutions. Practical implications: The findings are presented to show how the key components of TQM, customer focus, employee involvement and continuous involvement, can be applied during the planning and implementation stages of projects. Originality/value: The sample size of 211 is representative of the underlying population of project managers in municipalities across Portugal and is comparatively large in relation to other empirical project management studies from Portugal, lending credence to the generalizability of these finding to public-sector projects in Portugal.

This thesis analyses and explores the Culture and Practices of Public Managers involved in implementing projects in Papua New Guinea. Project Implementation is an integral part of the overall project management cycle that has received a great deal of attention as a major development problem. In order for us to gain an insight of the theme of the thesis, the National AIDS Council Secretariat (NACS) was selected as the site for this case study. To investigate'how things were done in NACS', a variety of approaches were used to gauge the views, perceptions and experiences of programme and project managers in NACS, to help us understand the factors that affect staff practices. Poor management practice and the lack of a sound management culture and work ethic in PNG, is often blamed for the break down in the state?s capacity to deliver public goods and services to its citizens. Performance culture and good practice by public managers employed in State Institutions to handle projects have regressed in the last three decades, and as a result, projects are seen as failing to meet the goals and objectives of the state. The research question which the case study had to answer was: What is the nature of project management culture and practice among public sector managers in the National AIDS Council Secretariat? The study sought to investigate the extent to which the areas of command and control, project training, project knowledge and staff motivation were important integral managerial qualities in the attitudes and practice of public managers. The study showed that, of the four elements of managerial practices investigated, the inability of public managers to assume leadership, command and control and motivate their staff, were the most important elements missing among managers in NACS. Based on the findings and the evidence collected during the research, this thesis argues for substantial capacity building programmes to be designed and conducted around 'programme and project management' roles in state institutions and agencies in PNG, as the way to improve staff capabilities so as to enable project managers and their staff to efficiently implement projects.

Purpose: This research reviews the Project Implementation Profile (PIP) and explores its relevance to Upgrading Informal Settlements Programme (UISP) type projects in Cape Town. The research aims to: • Identify the most common PIP Critical Success Factors (CSF) for UISP projects, • Compare the common PIP Critical Success Factors (CSF) for UISP projects to the Construction Sector CSF • Evaluate if the PIP tool is applicable to UISP projects. • Determine if there any other critical success factors that need to be added to the CSF list that is critical to the UISP Project success Approach: A literature review was conducted to assist in identifying the common CSF in the Constructions Sector. A survey questionnaire was sent out to relevant UISP Project Managers. The survey questionnaire was based on the PIP questionnaire with additional questions regarding to the effectiveness of the PIP tool on UISP projects. The intent of the survey questionnaire is firstly to establish the common CSF for UISP projects and then evaluate the PIP effectiveness on UISP projects. Findings: Based on the research results, it was found that the high scoring CSF for UISP projects were Project Mission, Client Consultation, Technical Tasks, Monitoring and Feedback, Personal. When the high scoring CSF was compared to the Literature Based Construction Sector CSF, the following common CSF was established: Monitoring and Feedback, Client Consultation and Technical Tasks. Practical Implications: This research will give an indication of the high and low scoring CSF relevant to UISP projects, which project managers and Managers in the Human Settlements industry can use to evaluate their UISP or Breaking New Ground (BNG) housing projects. Furthermore, the PIP tool may be utilised more frequently as a project quality success assurance tool in the organisation. The PIP tool has been tested and verified in a number of different industries in previous studies but never in its application to UISP or BNG projects.

Background: Over the years literature mainly focussed on time, cost and quality, also known as the triple constraint or ‘iron triangle', as the main factors to be considered as important for project success. Since then, many other factors were considered by various authors with the most cited being the work of Pinto and Slevin in 1988 who produced the Project Implementation Profile (PIP) which expanded on the triple constraint and listed ten Critical Success Factors (CSF) to be considered toward project success. The indication was that the success of projects can be improved if these factors were considered across the lifecycle of the project and they can be tailor-made to be specific to a particular industry. With this in mind, this research study has been conducted at a nuclear power plant (NPP) and it explores the applicability of the CSFs of the PIP towards nuclear project success. Purpose: The purpose of the thesis/dissertation was to gain and understanding from various stakeholders of what constitutes CSFs for projects undertaken at a NPP in South Africa; testing if those listed in the PIP would suffice or if additional factors need to be included specifically for nuclear projects. Research objectives: The research study considered the following research objectives: Understanding which CSFs of the PIP were important for nuclear projects and evaluate which of them are perceived by various stakeholders to be important to nuclear project success. Thereafter some CSFs of the PIP were analysed towards identifying if there were factors not included in the PIP but that were pertinent to nuclear project success. Research design and methodology: A mixed methods approach was adopted to this research. An interpretive case-study was conducted post event to understand phenomena through the participants' interpretation of their context. The case-study methodology was chosen and data collected using multiple data sources such as interviews with project managers who had successfully implemented projects and some system engineers who had conducted effectiveness reviews on such projects, gleaning the database of completed projects as well as Operating Experience (OE) / lessons learnt at Koeberg Nuclear Power Station (KNPS). This was done to determine the common factors that led to the analysed projects' individual success. Multiple cases at KNPS and the factors considered for nuclear project success, outside of the CSFs of the PIP were used to conduct the research. The design methodology used towards getting to the CSF framework for nuclear projects was informed by factors considered by the World Organisation of Nuclear Operators (WANO), Institute for Nuclear Plant Operators (INPO) and the International Atomic Energy Agency (IAEA), all organisations that are key role players in the nuclear field. This paper utilised tools and techniques to demonstrate how a framework for determining nuclear project success can be adopted. Research findings: The results revealed that while CSFs were generally understood but not known in the PIP format. Furthermore, in order for the CSFs to be applicable to nuclear project success, additional factors that are pertinent to nuclear projects needed to be included and a specific framework developed accordingly. Research Limitations: The research study focused on projects within the nuclear project management department (NPM), in order to simplify the data collection process. Strategic information that was deemed as sensitive or confidential could not be revealed explicitly during the course of data gathering and therefore inferences had to be made. Another limitation was the timing of the distribution which took place during an outage, yielding a low response rate during the allotted time compelling the Researcher to extend the time period for data collection. Finally, the uneven distribution of responses in the various phases of the nuclear project lifecycle posed a challenge with the Execution Phase being the dominating phase. This uneven distribution of results meant that the overall findings would be governed by the Execution Phase. This had an implication on the generalisability of the results. Furthermore, with the respondents' ratings of the CSF being subjective; this may have had an impact on the accuracy of results. Originality: The CSF framework for nuclear project success, when applied can provide valuable pointers for Koeberg and the nuclear industry when implementing nuclear projects for success. Practical implication: This information can be shared across NPM and related departments who form part of the nuclear project lifecycle. The information and lessons learned can also be shared in the nuclear industry by way of OE. The paper will benefit other NPP operators in applying the CSFs that are introduced in the framework to nuclear projects and provide them with the ability to monitor and control nuclear project success at each phase of the nuclear project lifecycle towards ensuring nuclear project success. The framework will allow the project manager and project team to identify, analyse, respond and monitor and control CSFs that project participants should plan for to ensure nuclear project success so as not to negatively impact the plant and the business at large with dire consequences that are introduced by project failure.

<p>Sammandrag</p><p>Denna studie tar upp problematiken vid införande av administrativa stödprojekt vid Uppsala universitet, främst hur motstånd till förändring kan motverkas. Problemet definieras genom frågan: Hur kan Uppsala universitet effektivisera implementeringen av administrativa stödprojekt? Syftet med denna studie är att lyfta fram kritiska framgångsfaktorer vid genomförandet av projekt. Färdigimplementerade administrativa stödprojekt studerades genom personliga intervjuer med projektansvariga och administratörer på institutioner. Upptäckterna analyserades med hjälp av en processorienterad teori baserad på Demingcykeln. Erfarenheterna utkristalliserades till konkreta riktlinjer och råd för framtida projektimplementeringar vid Uppsala universitet. Den främsta riktlinjen var att i större utsträckning informera och motivera de som kommer att påverkas av projektet.</p>

Sammandrag Denna studie tar upp problematiken vid införande av administrativa stödprojekt vid Uppsala universitet, främst hur motstånd till förändring kan motverkas. Problemet definieras genom frågan: Hur kan Uppsala universitet effektivisera implementeringen av administrativa stödprojekt? Syftet med denna studie är att lyfta fram kritiska framgångsfaktorer vid genomförandet av projekt. Färdigimplementerade administrativa stödprojekt studerades genom personliga intervjuer med projektansvariga och administratörer på institutioner. Upptäckterna analyserades med hjälp av en processorienterad teori baserad på Demingcykeln. Erfarenheterna utkristalliserades till konkreta riktlinjer och råd för framtida projektimplementeringar vid Uppsala universitet. Den främsta riktlinjen var att i större utsträckning informera och motivera de som kommer att påverkas av projektet.

Bus Rapid Transit (BRT) is a relatively new mode with a wide range of applications that are still not well understood. Its explosive growth in developing and developed countries has increased its exposure but has led to mostly experimental implementation with mixed results. Therefore, better understanding about the reasons behind BRT implementation success and shortcomings is needed. The objective of this thesis is to evaluate the state of BRT planning under different contexts by assessing how background theory and practical implementation of BRT systems compare. The scope is limited to current a detailed evaluation of 13 case studies in the United States, Canada, Australia, Mexico, Brazil, Colombia, and Ecuador chosen to represent some of the most succesful and established systems in the world. Data was obtaiend from previous research as well as direct reporting from agencies. The evaluation is performed through qualitative and quantitative methods. Qualitative methods classify BRT systems by characteristics and assess the relationship between their implementation and performance using the criteria defined in the literature. Quantitative methods build upon the previous analysis to more precisely assess their performance from both the users' and the transit providers' perspectives. This research found that BRT as a public transit mode has a large room of improvement in terms of design and implementation, since there is a significant variability in performance under similar conditions and a considerable gap between planning best practices and implementation. Also, that planning guidelines are still in an early stage of development and difer in scope and application to a particular context. It also found that its success is not conscribed to developing countries, but that its wide range of applications need to be better adapted to the context they should serve. The findings are significant because they dispel myths about the real potential of BRT and partially identify the reasons behind successes and failures of current systems, such as understimation of implementation times and lack of knowledge about component integration. Further research should approach these issues mainly in two complementary directions. First, it should focus on expanding the case study approach to the newer systems in operation once better data is available. Second,it should further advance the development of theoretical framwork for better operational design based on urban form, as well as an evaluation framework that puts more emphasis on user experience and sustainability. Finally, the findings reinforce that BRT is a distinct mode so that systems that do not meet its criteria should not be named as such.

This thesis looks at how involved implementers of the Teaching Recovery Techniques-project in Uppsala, Sweden have experienced the project. Teaching Recovery Techniques is originally a group-based intervention created for use in disaster areas. This intervention has the aim to give self-help to unaccompanied refugee minors with post-traumatic stress symptoms in Uppsala and two neighbouring municipalities, by using non-psychiatric personnel to teach stress-mitigation. This is a pilot project as Teaching Recovery techniques have never been used in this type of setting before. To investigate the opinions of the involved personnel, qualitative interviews with roughly half of the group leader have been made. These have been analysed using manifest content analysis.     The thesis found that while many are happy with the project, it has required unexpectedly high workload as well as suffered from unclear responsibility delegations and lacking communication, primarily in the start of the project. However, due to strong motivation from involved implementers and adaptability from employers, these issues have been overcome to a great degree. Lesson for further TrT-projects targeting unaccompanied minors should put extra effort in planning and defining the roles of involved actors as well as include arenas for horizontal communication between group leaders. / Denna uppsats undersöker hur personal involverad i Teaching Recovery Techniques-projektet i Uppsala, Sverige har upplevt att arbete inom projektet.  Teaching Recovery Techniques är ursprungligen en grupp-baserad intervention ämnad att användas i katastrofzoner.  Syftet med Teaching Recovery Techniques är att ge hjälp till själv-hjälp till ensamkommande flyktingbarn med posttraumatisk stress symptom i Uppsala kommun samt två grannkommuner. Projektets mål är att använda icke-psykiatrisk personal för att lära ut stresshantering. Detta är ett pilotprojekt då metoden inte använts i denna kontext tidigare. För att undersöka personalens åsikter så har kvalitativa intervjuer utförts med hälften av gruppledarna. Dessa har sedan analyserats utifrån manifest innehållsanalys.      Denna uppsats visar att även om många är nöjda med projektet, så har det krävts mycket mer arbetstid än väntat samt att det har varit oklar ansvarsfördelning och kommunikation, framförallt i början av projektet.  Dock har stark motivation från personal och hög flexibilitet från arbetsgivare, motverkat dessa problem i de flesta fall. Lärdomar till framtida likande projekt för ensamkommande flyktingbarn är att ha ett ökat fokus på planeringsstadiet, samt att definiera roller och ansvar bättre från start. Det rekommenderas även att skapa forum för horisontell kommunikation mellan gruppledare.

The master thesis deals with proposal of project management implementation with software support in the company Aponia Software, s.r.o., which developes navigation software for mobile devices. The methodology of project management is used.