Thesis--Syracuse University. / Photocopy of typescript. Ann Arbor, Mich. : University Microfilms International, 1980. -- 22 cm. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 310-322).

Thesis (M.A.)--University of Hong Kong, 2001. / Includes bibliographical references (leaves 134-136).

Thesis (M. Sc.)--University of Hong Kong, 2001. / Includes bibliographical references (leaves 69-71).

Thesis (M.S.)--Florida State University, 2003. / Advisor: Dr. Okenwa Okoli, Florida State University, FAMU-FSU College of Engineering, Dept. of Industrial & Manufacturing Engineering. Title and description from dissertation home page (viewed Mar. 3, 2004). Includes bibliographical references.

Thesis (M.A.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves.

Thesis (M.A.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 95-99).

Thesis (M.A.)--University of Hong Kong, 2002. / Includes bibliographical references. Also available in print.

Thesis (M.A.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 95-99). Also available in print.

The major aim of the study was to determine the critical requirements of the trolley-bus operator's job by employment of the critical incident technique, with the ultimate objective of providing an empirical criterion of performance in that job. It was also desired to examine certain methodological features of the critical requirement approach. The technique developed by Flanagan Involves interviewing qualified observers to obtain "critical incidents." These are first-hand reports of actual behaviour which the observer has judged to constitute highly effective or highly ineffective performance of the job under study. Critical incidents with reference to the behaviour of trolley-bus operators were collected from three groups by face-to-face interviews of 134 trolley-bus operators and 33 supervisors, and from 108 members of the travelling public by telephone interview. Interviews with the three groups yielded a total of 786 critical incidents which were formulated into 33 critical requirements. By grouping similar critical requirements five major areas were delineated. In order of frequency of critical incidents which they represent these are: 1. Dealing with public 2. Safe driving 3. Skillful and courteous operation 4. Maintaining service 5- Relations with supervisors The data were analyzed to show the distribution of the critical incidents amongst the 33 critical requirements and the five major areas. Various breakdowns of the data were tabulated in detail. Suggestions were given for the construction of check list and rating scale type performance ratings based upon the critical requirements. The problem of weighting critical requirements in relation to functional importance was discussed. Two methodological problems were studied. The effect of lapse of time between the critical incident and its recall was examined. A significant difference was found in the pattern of distribution of critical incidents collected within one month of occurrence and those recalled over a longer period. Collection of incidents by telephone interview was employed for one group of respondents, the public, and found to be a satisfactory technique. . / Arts, Faculty of / Philosophy, Department of / Graduate

This thesis aims to investigate preferences for Low Emission Buses (LEB). Building on the existing stated preference literature on bus service quality measures and emissions reduction valuation in private vehicles and on the few existing studies looking at LEBs, which have used Contingent Valuation, this study makes use of the multi-attribute nature of Discrete Choice Experiments (DCE) to explore valuations for reductions in two different types of emissions separately, along with other attributes traditionally related to bus travel. This thesis uses a state-of-the-art pivoted experimental design to create reference-dependent choice tasks centred on the respondent's current experience. Choice task realism was additionally sought by using quantitative and qualitative research to inform the experimental and survey design. The survey was conducted at bus stops in the city of Aberdeen during the months of October and November 2016, whilst an existing LEB pilot project was in operation: the Aberdeen Hydrogen Bus Project (AHBP). Choice data is analysed using random parameter logit models to explore preferences for reductions in the two separate emissions and other bus service characteristics. To provide greater insight of the preferences for LEBs, this thesis' additional methodological contributions include using the AHBP as a case study to explore the role of familiarity on preference formation and examining whether choice behaviour is consistent with prospect theory's three main properties: reference dependence, changing marginal sensitivities and preference asymmetry in the form of loss aversion. Policy implications from each of these contribution are discussed.