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Background: Mental illness is a public health problem in Sweden as well as in other countries around the world. This has not only individual consequences, but also consequences for the community which puts pressure on the mental health care and their staff. Research reports that patients’ experiences from mental health care are both positive and negative. Studies also indicate the value of patients’ experiences for further improvement of mental health care. The aim of this study was to gather knowledge about psychiatric inpatients experiences regarding their meeting with the nurses. Method: A literature review that included studies with qualitative method was analyzed using content analysis. Results: Six categories were identified which consisted of: Patient-nurse relationship, communication, information, the desire to be seen as an individual, control and the lack of nurses and their time. Conclusion: Patients described that the meeting with nurses was important for their satisfaction with mental health care. Patients described both positive and negative experiences in meeting with nurses. However, the majority of the experiences were described as negative.

M.Cur. / Violence and aggression in psychiatric hospitals are a worldwide known phenomenon. South Africa is no exception to the rule. Previous researches conducted in psychiatric institutions have mainly focused on the patients, leaving everyone to guess how this violence affects nurses who are in contact with the patients on a daily basis and who are key role-players in the care, treatment, and rehabilitation of the patients under their responsibility. The research aimed to explore and describe the lived experience of aggression and violence by the registered nurses in a Gauteng psychiatric institution, the essence of this violence, and how nurses cope with this violence, in order to formulate guidelines and recommendations that could assist them to manage violence. A qualitative, explorative, descriptive, and contextual study design was utilised. Data was collected by means of semi-structured interviews, and naïve sketches. Tesch’s method was used for data analysis, here and an independent coder was utilised. The uniqueness of this study was to bring to the surface the other side of violence as it is perceived and lived by the nurses. The findings show that the nurses face violence on a daily basis. Among the contributing factors there are: the type of patients admitted in the hospital; the staff shortage; the lack of support among the members of the multidisciplinary team (MDT); and the lack of structured and comprehensive orientation. The consequences of this violence to the nurses are emotional, psychological, and physical and take the form of: fear, anger, frustration, despair, hopelessness and helplessness, substance abuses, absenteeism, retaliation, a development of an “I don’t care attitude”, injuries, and damage to personal properties such as clothes, and spectacles.

Thesis (M.S.)--Boston University / PLEASE NOTE: Boston University Libraries did not receive an Authorization To Manage form for this thesis or dissertation. It is therefore not openly accessible, though it may be available by request. If you are the author or principal advisor of this work and would like to request open access for it, please contact us at open-help@bu.edu. Thank you. / 2031-01-01