Background: Mental illness is a public health problem in Sweden as well as in other countries around the world. This has not only individual consequences, but also consequences for the community which puts pressure on the mental health care and their staff. Research reports that patients’ experiences from mental health care are both positive and negative. Studies also indicate the value of patients’ experiences for further improvement of mental health care. The aim of this study was to gather knowledge about psychiatric inpatients experiences regarding their meeting with the nurses. Method: A literature review that included studies with qualitative method was analyzed using content analysis. Results: Six categories were identified which consisted of: Patient-nurse relationship, communication, information, the desire to be seen as an individual, control and the lack of nurses and their time. Conclusion: Patients described that the meeting with nurses was important for their satisfaction with mental health care. Patients described both positive and negative experiences in meeting with nurses. However, the majority of the experiences were described as negative.

The purpose of this qualitative, explorative, descriptive and contextual study was to explore and describe nurses’ experiences of hostile behaviour from mentally ill patients in the psychiatric ward of a general hospital and to propose recommendations to the hospital management to support nurses who experienced hostile behaviour from mentally ill patients. Purposive sampling was used to identify the twelve nurses who participated in this study. Data were collected through in-depth face-to-face interviews, drawings and field notes. The data were analysed using Tesch’s descriptive method of open coding and the findings revealed that nurses experienced verbal abuse, physical abuse and sexual harassment from mentally ill patients, and had varied negative and positive responses to these forms of hostile behaviour. Main challenges were identified and recommendations were made to the hospital management to support nurses who experience hostile behaviour from mentally ill patients. / Health Studies / MA (Public Health)

The purpose of this qualitative, explorative, descriptive and contextual study was to explore and describe nurses’ experiences of hostile behaviour from mentally ill patients in the psychiatric ward of a general hospital and to propose recommendations to the hospital management to support nurses who experienced hostile behaviour from mentally ill patients. Purposive sampling was used to identify the twelve nurses who participated in this study. Data were collected through in-depth face-to-face interviews, drawings and field notes. The data were analysed using Tesch’s descriptive method of open coding and the findings revealed that nurses experienced verbal abuse, physical abuse and sexual harassment from mentally ill patients, and had varied negative and positive responses to these forms of hostile behaviour. Main challenges were identified and recommendations were made to the hospital management to support nurses who experience hostile behaviour from mentally ill patients. / Health Studies / M. A. (Public Health)

Bakgrund: Inom psykiatrisk vård är det viktigt att respektera patientens personliga förväntningar och mål för att uppnå goda behandlingsresultat och för att patienterna ska känna sig tillfreds med den vård de erhåller. Sjuksköterskan bör underlätta för patienter att kommunicera om sina besvär, stödja patienten att analysera destruktivt beteende, stödja patienten att skapa en normal daglig livsföring samt främja patientens integritet och egenvård. Trots detta upplever inte patienterna att detta uppfylls alla gånger. Syfte: Syftet med denna litteraturöversikt var att undersöka patienter med psykisk ohälsa med fokus på deras upplevelser av vården på psykiatriska vårdavdelningar.  Metod: I denna litteraturöversikt har författarna använt tio vetenskapliga artiklar för att besvara syftet. Dessa har granskats för att förstå skillnader och likheter och sedan delats in i teman. Resultat: Tre teman och tre underteman påvisades i denna litteraturöversikt. Ett tema var patienters upplevelser av att bli eller inte bli behandlad med respekt med undertemana patienters upplevelser av stigmatisering samt patienters upplevelser av vårdande miljö. Det andra temat var upplevelser av personalens förhållningssätt med undertemat patienters upplevelser av vårdande relationer. Det tredje och sista temat var patienters upplevelser av trygghet. Diskussion: I diskussionen diskuterar författarna patienters upplevelser på psykiatriska vårdavdelningar samt hur dessa påverkar dem. Författarna kom fram till fyra områden; patienters upplevelser av maktlöshet vid stigmatisering, vårdandets och miljöns påverkan på känslor av trygghet, självbestämmandets betydelse samt betydelsen av delaktighet. Dessa områden diskuterades och jämfördes med befintlig forskning och knöts an till Phil Barkers tidvattenmodell. / Background: In psychiatric care, it is important to respect the patients’ personal expectations and goals in order to achieve good treatment outcomes and to make patients feel satisfied with the care. The nurse should help patients to communicate about their inconveniences, support the patient to analyze destructive behaviors, support the patient to create a normal daily life routine and promote patients’ integrity and self-care. However, patients do not experience this in psychiatric care. Aim: The aim of this literature review was to explore patients with mental illness focusing on their experiences of care in psychiatric care units. Method: In this literature review the authors used ten scientific papers to answer the aim of the review. These articles have been examined to understand differences and similarities and then the authors performed a thematic analysis. Results: Three themes and three subthemes were identified in this literature review. The first theme was patients’ experiences of being or not being treated with respect with the associated subthemes patients’ experiences of stigmatization and patients’ experiences of the health care environment. The second theme was the experience of the staff's attitude with the associated subtheme patients’ experiences of caring relationship. The third and last theme was patients’ experiences of safety. Discussion: The authors discussed patients' experiences in psychiatric care units and how these experiences affect the patients. The discussion emphasized four areas; patients experiences of powerlessness in stigmatization, the healthcare’s and the environment's impact on feelings of safety, the importance of self-determination and the importance of participation. These areas were discussed and compared to existing research and also linked to Phil Barker's tidal model.

L’utilisation des mesures d’isolement et de contentions en milieu psychiatrique intrahospitalier se produit fréquemment en réponse à des comportements agressifs et continue de soulever la controverse. À cet égard, de plus en plus d’études tendent à démontrer que le personnel soignant travaillant sur ces unités est influencé par plusieurs facteurs de nature différente, notamment la perception de l’agressivité, quand vient le temps de prendre une décision quant à l’utilisation (ou non) de ces mesures coercitives. Méthodologie : Plus de trois cents membres du personnel soignant travaillant en milieu psychiatrique intrahospitalier ont été recrutés dans huit établissements psychiatriques du Québec. Dans un premier temps, un questionnaire leur a été distribué afin de mettre en relief les différents facteurs (individuels et organisationnels) ayant un impact sur l’utilisation des mesures coercitives. Simultanément, l’analyse factorielle de la version française de deux échelles permettant de mesurer la perception de l’agressivité en milieu hospitalier (le MOAS et le POAS) a été faite. Résultats : Un modèle final multivarié a démontré que le type d’unité psychiatrique, l’expression de la colère et de l’agressivité parmi les membres de l’équipe de soins, la perception de la fréquence de gestes autoagressifs et la perception de mesures de sécurité insuffisantes dans le milieu de travail étaient des prédicteurs indépendants de l’utilisation de procédures d’isolement et de contentions. L’analyse factorielle a pour sa part mis en évidence une structure à 4 facteurs pour le MOAS et à 3 facteurs pour le POAS, conformément à ce que l’on retrouvait dans la littérature scientifique. Conclusion : Ces résultats soulignent l’importance des facteurs organisationnels par rapport aux facteurs individuels dans l’utilisation des mesures coercitives en psychiatrie et la nécessité d’évaluer les perceptions quant à l’agressivité et à la sécurité chez le personnel soignant. En comprenant mieux les phénomènes qui amènent leur utilisation, il sera possible de trouver des alternatives aux mesures d’isolement et de contentions et ainsi réduire le recours à ces dernières. / Psychiatric staff can have both positive and negative attitudes towards inpatient aggression. Different attitudes towards aggression can have a substantial influence on how such behaviour is dealt with on psychiatric wards. In this manner, seclusion and restraint are frequently used measures for managing violent behaviour. However, their use raises several concerns. Method: Over three hundred staff members were recruited from eight psychiatric hospitals in the province of Quebec. First of all, an examination was conducted from the staff perspective of the organizational and staff factors that may be associated with increased recourse to seclusion and restraint in psychiatric wards. Simultaneously, factorial analysis of the French version of two scales used to measure staff attitude towards institutional violence and aggression (MOAS and POAS) was completed. Results: The final multivariate model showed that the following factors independently predict to greater use of seclusion and restraint: the type of hospital ward; greater expression of anger and aggression among staff members; perceptions of the frequency of incidents of physical aggression against the self; and the perception of insufficient protection measures in the workplace. Factor analyses revealed a four factor structure for the MOAS and a three factor structure for the 12-item POAS, which is similar to what is found in recent scientific literature in North American and European countries. Conclusion: These findings underscore the importance of evaluating a variety of factors, including perceptions of safety and violence, when exploring the management of aggression and violence on psychiatric wards and the reasons seclusion and restraint measures are used. These findings represent the first stage of a research program of the multidisciplinary group to whom the author is associated, aimed at reducing recourse to seclusion and restraint in Quebec psychiatric services.

L’utilisation des mesures d’isolement et de contentions en milieu psychiatrique intrahospitalier se produit fréquemment en réponse à des comportements agressifs et continue de soulever la controverse. À cet égard, de plus en plus d’études tendent à démontrer que le personnel soignant travaillant sur ces unités est influencé par plusieurs facteurs de nature différente, notamment la perception de l’agressivité, quand vient le temps de prendre une décision quant à l’utilisation (ou non) de ces mesures coercitives. Méthodologie : Plus de trois cents membres du personnel soignant travaillant en milieu psychiatrique intrahospitalier ont été recrutés dans huit établissements psychiatriques du Québec. Dans un premier temps, un questionnaire leur a été distribué afin de mettre en relief les différents facteurs (individuels et organisationnels) ayant un impact sur l’utilisation des mesures coercitives. Simultanément, l’analyse factorielle de la version française de deux échelles permettant de mesurer la perception de l’agressivité en milieu hospitalier (le MOAS et le POAS) a été faite. Résultats : Un modèle final multivarié a démontré que le type d’unité psychiatrique, l’expression de la colère et de l’agressivité parmi les membres de l’équipe de soins, la perception de la fréquence de gestes autoagressifs et la perception de mesures de sécurité insuffisantes dans le milieu de travail étaient des prédicteurs indépendants de l’utilisation de procédures d’isolement et de contentions. L’analyse factorielle a pour sa part mis en évidence une structure à 4 facteurs pour le MOAS et à 3 facteurs pour le POAS, conformément à ce que l’on retrouvait dans la littérature scientifique. Conclusion : Ces résultats soulignent l’importance des facteurs organisationnels par rapport aux facteurs individuels dans l’utilisation des mesures coercitives en psychiatrie et la nécessité d’évaluer les perceptions quant à l’agressivité et à la sécurité chez le personnel soignant. En comprenant mieux les phénomènes qui amènent leur utilisation, il sera possible de trouver des alternatives aux mesures d’isolement et de contentions et ainsi réduire le recours à ces dernières. / Psychiatric staff can have both positive and negative attitudes towards inpatient aggression. Different attitudes towards aggression can have a substantial influence on how such behaviour is dealt with on psychiatric wards. In this manner, seclusion and restraint are frequently used measures for managing violent behaviour. However, their use raises several concerns. Method: Over three hundred staff members were recruited from eight psychiatric hospitals in the province of Quebec. First of all, an examination was conducted from the staff perspective of the organizational and staff factors that may be associated with increased recourse to seclusion and restraint in psychiatric wards. Simultaneously, factorial analysis of the French version of two scales used to measure staff attitude towards institutional violence and aggression (MOAS and POAS) was completed. Results: The final multivariate model showed that the following factors independently predict to greater use of seclusion and restraint: the type of hospital ward; greater expression of anger and aggression among staff members; perceptions of the frequency of incidents of physical aggression against the self; and the perception of insufficient protection measures in the workplace. Factor analyses revealed a four factor structure for the MOAS and a three factor structure for the 12-item POAS, which is similar to what is found in recent scientific literature in North American and European countries. Conclusion: These findings underscore the importance of evaluating a variety of factors, including perceptions of safety and violence, when exploring the management of aggression and violence on psychiatric wards and the reasons seclusion and restraint measures are used. These findings represent the first stage of a research program of the multidisciplinary group to whom the author is associated, aimed at reducing recourse to seclusion and restraint in Quebec psychiatric services.