För att en organisation ska fungera måste kommunikationen fungera, för många organisationer och företag har intranätet blivit en av de primära kommunikation- och informations kanaler. Ett intranät stöder främst nedåtriktad information och fungerar som en informationsportal men den tekniska utvecklingen går framåt och nya höjder nås för vad som är tekniskt möjligt att göra. Skellefteå kommun är en organisation som valt att förnya sitt intranät och skapa ett nytt socialt intranät, det sociala intranätet skiljer sig från sin föregångare genom att det inte enbart består av statisk information utan det är kommunikativt. Syftet med den här studien är att undersöka vilken uppfattning anställda inom Skellefteå kommun har om organisationens nya sociala intranät samt hur de använder det. Materialet till studien samlades in genom sex semistrukturerade intervjuer. Teoribildningar som är centrala för studien är blanda annat socialt intranät och eftersom denna studie tar sin ansats ur ett mottagarperspektiv används användningsmodellen då den försöker klargöra hur människan fungerar gentemot medierna. Resultatet visar att det förekommer olika uppfattningar om organisationens nya sociala intranät, majoriteten av intervjupersonerna har en reserverad inställning till det nya intranätet. Resultatet visar även att det nya intranätet primärt används för att söka information och när det kommer till hur det nya sociala intranätet uppfattas som socialt kommunikationsforum kunde ingen av respondenterna ge ett tydligt svar då de uppgav att det inte förts någon diskussion om möjligheten att kommunicera med hjälp av det nya intranätet. / For an organization to function the communication needs to function, for many organizationsand enterprises the intranet have become one of the primary communication and information channels. An intranet supports mainly downward information and acts as an information portal but the technology is constantly evolving and we reach new heights of what is technically possible to do. Skellefteå municipality is an organization that has chosen to renew its intranet and create a new social intranet, the social intranet differs from its predecessor in that it not only consists of static information, it is also communicative. The aim of this study is to investigate the perception that the employees in Skellefteå municipality has on the organization's new social intranet and how they use it. The study´s empirical base is gathered through six semi-structured interviews. Theories that are central to the study are inter alia: social intranets and since this study takes its approach from a receiver perspective the Uses and Gratification perspective is used since it seeks to clarify how humans function in relation to the media. The results show that there are different perceptions of the organization's new social intranet, the majority of the interviewees have a reserved attitude to the new intranet.The results also shows that the new intranet is primarily used for searching information, and when it comes to how the new social intranet is perceived as a social communication forum, none of the respondents could give a clear reply as they stated that there been no discussion of the possibility of communicating through the new intranet.

This case study uses a reading comprehension test and interviews to investigate how readers with and readers without reading or writing difficulties understand and perceive a decision on building permission in two versions: an original version and a version revised in accordance with the recommendations in a guide to plain language, Klarspråk­stestet för beslut. The aim is to contribute to usage guidance on adjusting texts for people with reading and writing difficulties and to study how comprehension and perception differ between those who have reading and writing difficulties and a control group. The study includes twelve participants, half of them with reading and writing difficulties. The theoretical framework of the study is plain language based on adequate simplifications and explanations for the intended recipient.   The result shows that there were differences between the groups’ mean scores on comprehension questions when they have read the decision in the original form, but there were no longer any differences between the groups when they had read the version in plain language. Just two people answered all the questions on the reading comprehension test correctly. One of the reasons for this may be that decisions on building permission are a type of decision that can be difficult to understand. Revising such decisions in accordance with the recommendations of the Swedish Language Council can facilitate reading comprehension, but does not automatically mean that the content is correctly understood or that the decision is perceived as being sufficiently adapted to the reader’s perspective. The result of the reading perception test shows that most participants were more positively disposed towards the plain language version of the decision. Another result is that there is a tendency for the last text the informants read to be perceived as better. All the informants’ responses to the questions on perception show that they want to find answers to their questions early in the text. The participants with reading and writing difficulties think that the technical terms should be explained in detail, while the informants without reading and writing difficulties think that these words are sufficiently well explained. The viewpoints expressed about the content show that the informants have different reading goals.