Grocery store associates in the deli-bakery departments serve and prepare an increasing amount of ready-to-eat foods. This increases the need for a detailed, effective food safety training program in retail grocery establishments to prevent food borne illness. This research examines food safety knowledge, training preferences, needs, and current practices of grocery stores deli-bakery employees in Southwest and Southern Virginia. This research had two phases. Phase I: employees completed a thirty-four question needs assessment survey concerning background, food safety training needs, preferences and knowledge. Phase 2: 15 employees (from phase 1 locations) food behaviors were observed for approximately six hours each (89.05 hours total). Observational data collection focused on glove use, cross-contamination, and hand washing. The results showed that most grocery food handlers desired hands-on, interactive and one-on-one training that occurs frequently, but is short: less than two hours in length. Overall, most grocery food handlers had general safe food handling knowledge; however, the observational behavior data indicates behaviors do not reflect their knowledge. Greater than 95% understanding was found on the subjects of hand washing and glove use; however, these items were observed practiced incorrectly the most with bare hand contact with ready-to-eat foods and lack of hand washing prior to glove use. The creation of short, hands-on or interactive trainings for retail grocery food handlers that focuses on changing food handling and preparation behaviors may be more effective than current training. / Master of Science in Life Sciences

This dissertation focuses on occupational risk communication created by grantees of the Occupational Safety and Health Administration\'s Susan Harwood Training Grant (SHTG) Program. Although the SHTG program is aimed at workers in most high-hazard industries, I focus on occupational risk communication developed for residential construction workers, who remain the most at-risk for on-the-job injuries and fatalities. In 2011 (the most recent year for which statistics are available), 721 construction workers died in work-related accidents (Bureau of Labor Statistics, 2012). In this study, I relied primarily on two research methods: context-sensitive text analysis of deliverables created by twelve SHTG program grantees from 2006-2009 and interviews with representatives of four of these twelve grantees. The findings from this research illustrate the complexity of creating occupational risk communication in grant-related institutional settings. Although the process might seem straightforward, it is composed of twelve milestones, each of which can result in difficulties for the final deliverables. Grantees are asked to create safety training deliverables that includes principles of active workplace learning; however, qualitative analysis of these deliverables indicates that such principles are rarely enacted. Instead, the deliverables are marked by an emphasis on technical language, as well as by death-focused justification strategies that scare trainees into following the guidelines being presented. Each of these characteristics can alienate audiences of varied linguistic and cultural backgrounds, such as those found in the construction industry. / Ph. D.

Workplace safety, if not managed appropriately, can result in human and economic tolls. The need to establish and maintain a safe working environment has probably never been more important. Despite a mounting emphasis on safe work practices, the Bureau of Labor Statistics (BLS) reported a total of 5,702 fatalities in the United States in 2005. Among these fatalities, Latino workers, defined as both foreign-born and native-born (U.S.-born) workers of Latino ethnicity (BLS, 2006; Dong and Platner, 2004), accounted for 16% of those fatalities (BLS, 2006). Researchers are increasingly acknowledging that organizational factors are important in workplace safety (Hofmann, Jacobs, and Landy, 1995; Hurst, Bellamy, Geyer, and Ashley, 1991). However, there is a lack of cross-cultural comparison in this area. With the continuing increase in Latino construction workers and the level of injuries and fatalities, little attention has focused on the comparison of employment relationships between Latino and non-Latino construction workers and their supervisors and work environment. Therefore, this research endeavor used social exchange theory to examine the role of organizational factors in small construction firms to help explain why Latino workers have a disproportionate number of construction casualties compared to their non-Latino counterparts and to design a safety training program to help reduce the number of injuries, accidents, and fatalities in the workplace. The results of this is research endeavor demonstrated that both Latino and non-Latino and Latino groups had relatively equal perceptions of organizational support and distributive justice implying that Latinos and Latinos have identical support needs or that the construction firms' practices meet the support the workers need regardless of ethnicity. In addition, the study found ethnic group differences for safety climate, safety behavior, and cultural dimensions, which may contribute to the disproportionate number of fatalities for Latino workers. After uncovering group differences, this study tested the affect of training on perceived organizational support, distributive justice, safety climate, and safety behavior. This research demonstrated that providing training, of any type, as a source of perceived organizational support increases workers' perception of organizational support. Additionally, the study concluded that embedded sources of perceived organizational support in the training program increase workers' perceptions of distributive justice and safety climate. As a result, guidelines to improve workers' perception of organizational support and safety climate were created. Since high perceptions of safety climate are linked to less risky safety behaviors, embedding perceived organizational support into training programs can have an indirect affect on the workers' safety behavior. For that reason, improving the safety behavior of workers and the workers' perception of a safe work environment can lead to reduced accidents, injuries, and fatalities in the construction industry. / Ph. D.

Master of Science / Department: Diagnostic Medicine/Pathobiology / Douglas Powell / Folklorama in Winnipeg, Manitoba, Canada is a 14-day temporary food service event that explores the many different cultural realms of food, food preparation, and entertainment. The ethnic nature and diversity of foods prepared within each pavilion presents a unique problem for food inspectors as each culture prepares food in their own very unique way. In 2010, the Russian pavilion at Folklorama was implicated in a foodborne outbreak of E.coli O157 causing 37 illnesses and 18 hospitalizations. Both the Department of Health and Folklorama Board of Directors realized a need for implementation of a food safety delivery program that would be more effective than a simple 2-hour food safety course delivered via PowerPoint slides. Until 2011, the 2-hour food safety course delivered to event co-ordinators and food operators for Folklorama pavilions was not mandatory. The course is now mandatory in 2011 for all Folklorama pavilions. Five randomly chosen pavilions were trained on-site, in their work environment, focusing on critical control points specific to their menu. A control group (five pavilions) did not receive on-site food safety training. Critical infractions noted on standardized food inspection reports were assessed. Results of the current study suggest no statistically significant difference in food inspection scores between the trained group and control group. Results imply that the 2-hour food safety course delivered via slides was sufficient to pass public health inspections.

Hazard recognition and risk perception are two important factors that are a focus of most safety training programs. According to previous research, unrecognized hazards could lead to underestimation of risks, which ultimately could lead to injuries and fatalities. The primary objective of this research was to assess hazard recognition and safety risk perception skills in the electrician trade among electricians in unions. Another goal of this study was to find possible correlation between level of engagement in safety training and hazard recognition and risk perception skills. The research objectives were accomplished by gathering data from sixty-seven apprentices and journeymen across the United States. Each individual was asked to find identify hazards and to assess the risk associated with each hazard. both groups of apprentices and journeymen are similar to each other in terms of hazard recognition and both are significantly different than an expert group.The result also shows that apprentices perceive the risk not significantly different than the expert group. The result will help understand the impact of the level of engagement of safety training on hazard recognition and risk perception skills of their workers. The result could also help electrical unions identify performance gaps in their training and ultimately improve safety behaviors with union electricians.

Nationally, 10,852 workplace amputation injuries in the US were reported in 1997. This number has been gradually decreasing over time to 9,658 amputations in 2000. In Florida, the amputation injuries have been increasing from 272 in 1997 to 417 in 2000. The reason for this increase is unclear and deserves further study. The purpose of a portion of this study was to examine the Federal and Florida BLS data to determine the characteristics of the typical worker with an amputation injury. A worker with an amputation injury was most likely to be a white male between the ages of 35 and 44 with 1 to 5 years of employment. The amputated part was usually a finger which was injured in a machinery source. The purpose of the self-designed survey was to determine if there were any differences in the amputation prevention strategies between companies with and without amputation injuries. The survey also attempted to uncover any changes made to the safety training program after an amputation injury occurred. Using the Florida workers compensation data, surveys were sent to all companies with amputation injuries for the years 1999, 2000, and 2001. An equal number of surveys were sent to companies without amputation injuries during the same years of interest. A total of 840 surveys were mailed out. 146 were returned as undeliverable. 35 surveys were returned in the amputation group and 35 surveys were returned in the control group. All SIC codes were represented except mining. In the amputation group during the years investigated, 15 out of 35 (42.9%) companies claimed amputation injuries and 20 (57%) companies did not. The true error rate for the workers compensation data was a 13% misclassification of amputation injuries into that category. Comparison of the prevention strategies between the amputation and control groups revealed no significant differences. Of the companies claiming amputation injuries, 8 out of 15 (53%) made no changes to their safety training program after the injury occurred. Proactive techniques and global changes in safety culture mindset will be necessary before major reductions in amputation injuries can occur.

National and international studies and statistics show that road trauma is the leading cause of injury and death of children to age 14 years. One contributing element of this trauma among children relates to pedestrian accidents. Reducing child pedestrian trauma is a complex problem requiring a multi-faceted approach. One approach is through education. This evaluative study explored the links between the implementation of RoadSmart, a new primary school road safety education program developed by VicRoads, and the road crossing behaviour of children in year 2.A process-outcome approach was employed which focused on both the implementation and outcome components of the year 2 "Walking safely" component of the RoadSmart program. RoadSmart offers children first-hand experiences of real-traffic situations and comprises two major parts - school based learning sequences and take-home activities, designed to involve parents/carers in educating their children about road safety. Pre and post unobtrusive observations were undertaken of participating children crossing the road at an unmarked mid-block location and were matched for 44 children. The program was also systematically observed in the classrooms of these students. The findings imply that if teachers implement RoadSmart in the intended manner, students cross roads more safely. Overall findings from this evaluation concur with those of other researchers(Demetre et al., 1993; Rivara, 1990; Roberts, 1980; Thomson et al., 1996), that children under 9 possess capabilities that can be fostered through education and real-street experience to enable them to function more effectively in the traffic environment.

Social work literature has documented that social workers may be the victims of client violence. However, to date, no studies have documented the nationwide prevalence of client violence towards social work students. This study examined direct and indirect incidents of physical assault, threats of physical harm, verbal abuse, threats of lawsuit, and property damage. The randomly selected national sample of social work students were selected from the National Association of Social Workers (N = 595). Findings revealed that 41.7% of social work students directly experienced client violence during their practicum. The highest rate of the violence reported by students was verbal abuse (37.5%) while the lowest rate of reported violence was physical assault (3.5%). Being male was the most significant predictor of social work students' exposure to client violence. Other factors related to increased violence were found, such as ethnicity and degree program. This study also examined whether students received safety training in 17 content areas and where they received the training. Fewer than 50% of students received training in most training content areas, regardless of where training was received. Furthermore, increased safety training in the field agency was significantly related to increased threats of physical harm and overall client violence. When training from all venues was totaled, increased training was significantly related to increased verbal abuse, property damage, and overall direct client violence. This study found that when students experience client violence directly or indirectly, they have increased fear of future violence in social work practice. Implications for social work programs, field agencies and educators and social work students are discussed. Training content and strategies are suggested.

The purpose of this phenomenological study was to examine the lived experiences of a homogeneous group of frontline child welfare workers in Los Angeles, CA. Data were collected using recorded in-depth, open ended interviews with 10 participants. Critical incident technique was used to collect data on specific incidents. Symbolic interactionism was the theoretical framework used. Five themes emerged during the analyses which are the main findings of this study: (1) Organizational factors contributed to the challenges and stress of the job, (2) participants shared a belief that management did not value them, (3) participants' morale and workloads were adversely affected by a highly publicized child fatality, (4) the job was rewarding and meaningful when participants felt they had protected children and helped families, and (5) participants reported being socialized to accept abusive behavior from clients through the omission or minimization of safety as a training topic in college and work sites. The positive social change implication includes information that may help facilitate a paradigm shift in the professional and academic socialization of social workers. The realistic picture on public child welfare work that participants shared has the potential to be useful to future social work students, researchers, professors, law enforcement, and administrators of public child welfare agencies. Realistic expectations may also increase retention of employees.

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