Gambling availability has increased as well as the number of people gambling. Within gambling, addiction has become a growing problem, affecting both the gambling business as well as the individuals. This situation forces companies to balance their profit with responsible action in order to prevent gambling addiction. This thesis examines why and how gambling companies differ in their methods to help players avoid addiction in order to establish a sustainable society. A multiple case-study has been carried out, where three gambling companies have been examined and analyzed. The companies are Svenska Spel, Norsk Tipping and Unibet. The survey is based on interviews with representatives from the companies working in the departments of Responsible gambling or CSR. The conclusions of this study show that gambling companies can profit both economically and establish good will, if they show responsibility. Gambling companies differ in how they handle addiction, mainly because of diffuse concepts as CSR and Responsible Gambling. If gambling companies cooperate actively between themselves as well as with research of addiction, a balanced, sustainable society may be reached. Discussions of solving the problem of gambling addiction can preferably continue in order to reach a sustainable society.

Thesis (M.B.A.)--University of Hong Kong, 1995. / Includes bibliographical references.

The voluntary association is the mediate between society and individuals; it serves as a prime engine for social changes. Therefore, it is very important to find out who the voluntary association participants are. Previous research has focused primarily on demographic attributes of voluntary association participants. In addition to the demographic factors, this study investigates the effects of job characteristics, work-related attitudes, perceptions of social inequality, and resource constrains on the probability of participation. Based on 1996 ¡§ Taiwan Social Change Survey,¡¨ this study uses logistic regression to model the determinants of participation in voluntary associations of more than 2000 respondents. The result shows that job satisfaction is negatively associated with participation rate and job stability has a positive effect on participation. With respect to the perceived causes of social inequality, situational attribution is positively correlated with probability of participation. Finally, respondents with lower family responsibilities and higher income are more likely to participate in voluntary association.

The objective of the current study was to provide an initial empirical test of the Schneider, Smith, and Sipe (2000) multilevel model of personnel selection. The Schneider et al. (2000) model expanded the traditional approach to validating selection systems to include the impact that selection systems have on the broader organizational system. The current project provided an empirical test of this model by extending the traditional individual-differences approach to validation research and including group- and organization-criteria (e.g., unit-level performance and customer satisfaction). Using a quasi-experimental design, archival data from a managerial development and selection program were analyzed to examine several relationships proposed in the Schneider et al. (2000) model. The current study provided limited support for the Schneider et al. (2000) model. There were several limitations in the current study associated with the use of archival data, but the current study provides an initial indication of practical problems associated with empirically testing the model. While intuitively appealing, testing the Schneider et al. model in applied settings may prove to be a practical challenge because of the nature and complexity of the data required to do so. Although the current study provided limited support for the model, there were some interesting findings that warranted additional examination. Findings from the current study may be informative for both researchers and practitioners. Ideas for future research related to the Schneider et al. (2000) multilevel model of personnel selection are also offered.

Tyrimo objektas: tarpininkavimo įdarbinant paslaugos organizavimas Tyrimo laikotarpis: 2003-2008 metai. Tyrimo tikslas - parengti darbo biržos paslaugų organizavimo įdarbinant darbuotojus žemės ūkio sektoriuje gerinimo priemonių planą Šiam tikslui pasiekti, buvo suformuluoti tokie uždaviniai: 1. Išanalizuoti mokslinę literatūrą paslaugų organizavimo srityje. 2. Išanalizuoti teritorinės darbo biržos tarpininkavimo paslaugų organizavimo įdarbinant darbuotojus žemės ūkyje ypatumus. 3. Ištirti ūkininkų naudojimosi darbo biržos tarpininkavimo įdarbinant paslauga poreikį ir tenkinimo galimybes. 4. Pateikti teritorinių darbo biržų tarpininkavimo paslaugų organizavimo gerinimo priemones. Tyrimo metodai: mokslinės literatūros ir dokumentų analizė ir sintezė tiriant tarpininkavimo paslaugų organizavimo esmę ir reikšmę, ūkininkų teikiamų paslaugų ypatumus; anketinė apklausa, antrinių duomenų analizė, statistiniai matematiniai bei grafinio vaizdavimo metodai. Tyrimo rezultatai: • pirmoje darbo dalyje siekiant tikslo išnagrinėti mokslinės literatūros šaltiniai apie tarpininkavimo paslaugų organizavimo esmę ir reikšmę, darbo biržos teikiamų paslaugų ūkininkams ypatumus. Taikyti mokslinės analizės ir sintezės metodai. • antroje darbo dalyje siekiant ištirti paslaugų teikimo procesą buvo panaudoti antriniai duomenys – Lietuvos teritorinių darbo biržų duomenys, Lietuvos statistikos departamento duomenys bei Lietuvos žemės ūkio statistikos duomenys. Pirminei informacijai surinkti naudotas... [toliau žr. visą tekstą] / Research subject: finding employment for the service organization. Research period: 2003-2008 years. Work objective – analyze the theoretical aspects of the service organization and service organization of recruitment in the agricultural sector to the improvement plan Tasks for this objective: 1. To analyze the scientific literature in the field of services; 2. Develop local employment services in the organization of the study methodology and conduct the investigation; 3. To analyze the local labor exchange brokerage services in the recruitment of staff for the organization of agricultural features; 4. Provide regional labor mediation services provided by the organization to improve. Research methods: scientific literature, analysis and synthesis, logical thinking, and comparison of methods, comparison, clustering, and graphical display techniques, questionnaire survey. The results of the study: • the main target of state public job giving agency is to grow up the ability of people to represent themselves, study, find right job, organise the cooperation with employer. In the first part of study I studied the scientific literature in job giving service area, specialities of job giving in agricultural market. I used methods of scientific analysis. • the second part of the work to investigate the service process was used as secondary data - Lithuanian territorial labor data, the Lithuanian Department of Statistics data and Lithuanian agricultural statistics. Used to... [to full text]

The topic was inspired by my obsession for service excellence. Having served the retail industry as a photographic salesman and ultimately as director of a chain of retail stores, I was startled by some of the blasphemous remarks made to the insurance industry. Furthermore, I was personally subjected to poor customer service by some of the large insurance companies. In my current tenure as a life assurance consultant, I have made it my mission to harness good quality, good values and provide excellent service to the countless patrons of the insurance industry. The purpose of this study was to analyse service quality at Sage Life Insurance Company. Particular attention was paid to the five dimensions of service quality and consumer behaviour. To provide a background to the evaluation, a brief history of the life assurance industry and companies was explored. The evolution of new legislations and the governing bodies was put into perspective. The findings of the study showed that clients' perception of service quality at Sage favoured some dimensions more strongly. Recommendations were made to improve the gaps in customer-relations and a model for Sage Life's customer relationship management was suggested. / Thesis (MBA)-University of Natal, Durban, 2003.

Thesis (Ph. D.)--University of Wisconsin--Madison, 1973. / "A causal, sequential model of lateral interunit conflict within organizations is developed. ... Specific propositions from the theoretical model are empirically tested with survey data from twenty-three Wisconsin State Employment Service districts, offices, and seventy-two units in these offices." Vita. Typescript. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.

The rapid expansion of dental service organizations (DSOs) continues to disrupt the traditional dental practice model and there was a 12.2% increase in DSOs between 2015 and 2016. Some solo and small group dental practice owners lack strategies to adapt their businesses to be successful in newly competitive markets including DSOs. Grounded in systems theory, the purpose of this qualitative multicase study was to explore strategies dental practice owners use to adapt their businesses to be successful in newly competitive markets. The participants included 3 solo and 2 small group dental practice owners in central Kentucky who demonstrated success in developing and leveraging strategies to be successful in newly competitive markets. Data were collected through semistructured interviews and company documents. A thematic analysis was used to analyze the data. The 3 major themes identified were patient care and experience, patient and community relationships, and adaptation and innovation. The application of effective strategies identified in this study may have implications for positive social change by enabling dental practitioners to continue to provide access to outstanding dental care in the communities they serve. A second implication for positive social change is the potential economic benefits to the community through employing dentists and clinical staff, providing commerce to suppliers and business service providers, and tax contributions to the city, state, and U.S. federal government.

No description available.

Social media has proliferated throughout the nonprofit sector over the last five years and organizations use these new tools in a variety of ways. Little research is available on the use of social media within nonprofit human service organizations (HSO) specifically. This study is one of the first of its kind to explore how and why human service organizations are using social media. The aim of this study is to understand the current status of social media use among nonprofit human service organizations by exploring and describing the social media platforms in use, associated practices with social media, the frequency of use, general satisfaction, and plans for the future use of social media. A cross-sectional research design was selected and a survey instrument was created for the study. Data were collected from 125 nonprofit human service organizations in the Richmond, VA metropolitan area that were identified from a sampling frame of nonprofit organizations. The current status of social media use among nonprofit human service organizations is that HSO’s initially adopted social media to engage the community. Although many HSO’s continue to do this, promoting the HSO’s programs and services has also become a top priority. This is primarily done using Facebook, Twitter, and YouTube to share organizational newsletters and other information with their online community at least twice a day. On average, human service organizations have been using social media for more than five years and most plan to continue using social media in the future. Although HSO’s report using social media less than ten hours a week, they are generally satisfied with the outcomes, but admitted more assistance is needed. This study establishes a foundation for HSO’s to discuss the uncertainty of the future and to identify goals and strategies to help the HSO move forward. Increased understanding of why and how to use social media will also help HSO’s to determine strategies for using social media that can add to the sustainability of the organization. Additional implications for HSO’s and suggestions for future research are also discussed.