Abstract The purpose of the present study is to examine theoretically and empirically how entrepreneurs act in pursuit of accelerated internationalisation. The study will facilitate a better understanding of the accelerated internationalisation process in the case of small and medium sized enterprises in high tech context. The theoretical background is based on international entrepreneurship literature and internationalisation process research. The research setting is small high tech firms at the start of the internationalisation process. The firms represent two distinct types of internationalising firms, an international late starter and international new venture. The empirical study is a qualitative longitudinal comparative multiple case study of two case firms. The main data gathering method was interviews and observations supported by secondary data. In this study, the four theory-based determinants of internationalisation were identified; 1) processuality 2) knowledge, 3) networks and 4) opportunity development. These determinants were used as the key elements for exploring accelerated internationalisation as an outcome of interlinked entrepreneurial actions. The active networking and learning undertaken in pursuit of international opportunity development are the intertwined entrepreneurial actions which are likely to create an accelerated internationalisation process. The study provides potentially interesting findings for entrepreneurs and external facilitators. First, the accelerated internationalisation process may be either periodic or cyclical in nature depending on the entrepreneur’s access to the relevant knowledge and networks. However, the relevance of the existing and pursued networks and knowledge is dependent on business context and changes in that business context may change the value of networks and knowledge as they are not inherently stable. Secondly, the networking and learning components mediate international opportunity development which may occur either as a network driven international opportunity development or as a knowledge driven international opportunity development. Thirdly, it is important to be aware of the differences between the temporary and voluntary networks which drive the international opportunity development process. Those network actors with temporary collaborative contracts and in possession of expert knowledge have a mainly instrumental role in knowledge and resource sharing; whereas the voluntarily developed networks not only provide knowledge and resources, but relevant contacts and particularly, facilitate in international business opportunity development. / Tiivistelmä Tämän tutkimuksen tarkoituksena on tarkastella sekä teoreettisesti että empiirisesti, kuinka yrittäjät toimivat pyrkiessään nopeutettuun kansainvälistymiseen. Tutkimus auttaa ymmärtämään syvällisemmin pienten korkean teknologian yritysten nopeutettua kansainvälistymistä. Tutkimuksen teoriatausta on rakennettu kansainvälistä yrittäjyyttä ja kansainvälistymisprosessia käsittelevän kirjallisuuden perusteella. Tutkimuskohteena ovat pienet korkean teknologian yritykset, jotka ovat kansainvälistymisprosessinsa alussa. Tapausyritykset edustavat kahta erityyppistä kansainvälistyvää yritystä: vakaan kansallisen liiketoiminnan jälkeen kansainvälistyvää yritystä ja välittömästi yritystoiminnan aloittamisen jälkeen kansainvälistyvää yritystä. Empiirinen tutkimus on toteutettu laadullisena pitkittäistutkimuksena, jossa vertaillaan kahta yritystä monitapaustutkimuksena. Ensisijaisina aineistonkeruumenetelminä ovat haastattelut ja havainnointi, joita tuetaan tarkentavalla kirjallisella aineistolla. Tutkimuksen lähtökohtana ovat teoriataustan perusteella tunnistetut neljä kansainvälistymisen perustekijää: 1) prosessuaalisuus, 2) tieto, 3) verkostot ja 4) liiketoimintamahdollisuuden luominen, joita hyödynnetään lähtökohtana tarkasteltaessa nopeutettua kansainvälistymistä. Yrittäjän aktiivinen verkostoituminen ja oppiminen kansainvälisen liiketoimintamahdollisuuden luomiseksi nähdään toisiinsa kietoutuneina toimintoina, jotka yhdessä saavat aikaan nopeutetun kansainvälistymisprosessin. Näin ollen nopeutetun kansainvälistymisen nähdään olevan seurausta useista toisiinsa liittyvistä toimista, joita yrittäjä tekee kehittäessään yrityksen kansainvälistä liiketoimintaa. Tutkimus tarjoaa mielenkiintoisia löydöksiä yrittäjille sekä tukitoimintoja tarjoaville organisaatioille: Yrittäjän pääsy merkitykselliseen tietoon ja verkostoihin vaikuttaa nopeutettuun kansainvälistymiseen, joka voi olla tyypiltään joko vaiheittainen tai syklinen prosessi. Huomionarvoista on, että muutokset liiketoimintaympäristössä voivat muuttaa olemassa olevien sekä tavoiteltavien verkostojen ja tiedon arvoa yrittäjän kansainvälistymisprosessissa. Näin ollen tieto ja verkostot tulisi nähdä muuttuvina elementteinä, jotka vaikuttavat kansainvälisen liiketoimintamahdollisuuden luomiseen. Lisäksi kansainvälisen liiketoimintamahdollisuuden luominen voi olla joko verkostolähtöinen tai tietoon perustuva prosessi, jossa tulee huomioida erilaisten verkostotoimijoiden rooli. Tutkimuksessa havaittiin, että väliaikaiset sopimusperustaiset toimijat ovat tyypillisesti asiantuntijoita, joiden rooli on lähinnä tiedon ja resurssien tarjoaminen, kun taas vapaaehtoisuuteen perustuvat verkostosuhteet tarjoavat tiedon ja resurssien lisäksi hyödyllisiä kontakteja sekä erityisesti auttavat kansainvälisten liiketoimintamahdollisuuksien luomisessa.

Micro, Small and Medium sized enterprises (MSMEs) represent 99.9% of businesses in the UK and they face significant challenges with regards to start-up, survival and growth. Their ability to deal with these challenges is assisted, in some cases, by the provision of business support funded by the public sector. Unfortunately, despite the volume of such businesses, there remains a significant lack of qualitative data into the MSME sector, and their use of university led business support. This thesis examined the business support agenda, the support needs of MSMEs, the role of universities in the provision of business support, and the needs of public funding bodies, with regards to economic sustainability and growth in the West Midlands. The choice to focus on the West Midlands region was largely pragmatic; the researcher has existing relationships with the small business community and University networks within the region allowing for a comparable study of stakeholders with similar environmental, political and economical challenges. Whilst the findings are therefore in relation to the West Midlands region, they have been compared to secondary data and theoretical frameworks in order to propose a contribution, which is applicable to a wider audience. The thesis adopted an exploratory, interpretivist methodology with an emphasis on the practical importance of the research results. Through an explanatory sequential mixed methods approach, surveys were used to collect data from MSME business owners, followed by in-depth interviews with university staff in order to produce institutional case studies. The surveys with MSME owners identified a need for support that was free, local, face-to-face and delivered by an organisation with a good reputation for delivering business support. The survey data also indicated confusion amongst MSME owners about the availability of support from universities, as well as questions around the quality of support provided by universities and its impact. The interviews, and case studies, revealed a significant level of interest, and a feeling of responsibility, from universities towards supporting the MSME community. However there were consistent challenges around funding, sustainability, resources, flexibility of delivery, and the longevity of any enterprise strategy. The research makes a useful contribution to knowledge through the development of multiple case studies and the development of a conceptual framework for a sustainable system of university led, MSME business support. The model, and analysis, considers the detailed experiences, challenges and opportunities from the stakeholders and proposed a sustainable support system. This contribution to literature provides a unique perspective for both practical application and for the research community to utilise further.

Due to South Africa's history of apartheid the current regime have implemented the Black Economic Empowerment (BEE) policy to rectify the discrimination against previously disadvantaged groups. The BEE policy gives incentives for companies to hire non-whites in higher positions, like management, and the ambition with this is to create equality. With a qualitative research method and using an abductive approach this study research how South African SMMEs are influenced by the BEE policy when they internationalize. This study concludes that South African SMMEs are differently influenced by the BEE policy when they internationalize. Furthermore, this research shows that the impact is highly dependent on the business owners ethnicity. The influence the BEE policy had on black owned business was predominantly positive. However, the effect the BEE policy had on white owned businesses was more complex. As far as this research shows, the influence the BEE policy had on SMMEs when they internationalize are an extension of how the BEE policy influenced them in the domestic market. The authors recommendation is that the relationship between BEE and internationalization is further investigated and that this study is complemented with a quantitative research.

Research studies on innovation tend to focus more on Process and Product Innovations (PPIs), while both Organisational and Marketing Innovations (OMIs) have been under-researched. The lack of prior research on these non-technological innovations has been attributed to poor data availability. Theoretical opinions show that OMIs could be necessary prerequisites needed to optimally utilise and deploy these PPIs. Organisational Ambidexterity (OA) has emerged to be crucial in achieving long-term organisational success. Ambidexterity in an organisational context refers to the ability to concurrently exploit current competitive advantage and explore new opportunities with equal dexterity. For firms to remain competitive and adaptive to continuous change in the business environment, OA has been noted as a necessary attribute, but research on ambidexterity at the individual level of analysis is limited. There is a lack of understanding of how individual ambidexterity at the lower-levels of the organisation affects the overall ambidexterity of the organisation. This research explores organisational context antecedents of OMIs capabilities; Organisational and Employee Ambidexterity, and identifies how individual employees in Small and Medium-sized Manufacturing and Service Organisations could contribute to the capability of their organisation to concurrently exploit present market opportunities and explore new opportunities, towards sustaining their competitive advantage. This study involves a two-phase sequential mixed methods design beginning with a qualitative exploratory research involving 15 in-depth Nigerian-based interviews. The first phase facilitated preliminary assessment of organisational context, measured by the Cameron and Quinn's Organisational Culture Assessment Instrument. This phase also aided the understanding of factors that promote OMIs capabilities and the development of themes used to design the survey instrument for the second phase. The second phase involved a quantitative study of 398 shop-floor and 202 managerial staff from Small and Medium-sized Nigerian Manufacturing and Service Organisations. This phase was characterised by descriptive and inferential statistics through Structural Equation Modelling. This aided identifying the organisational context that promotes Employee Ambidexterity (EA) and the relationships between EA; OA; and OMIs' capabilities. vi Drawing upon information-rich evidence, this study identified enablers that could promote EA; OA; OMIs; effective innovations; and sustainable organisational growth. Statistical evidence from the research findings shows that Organic Structure and Knowledge Sharing, plus a Flexible and Family-like Organisational Culture: 1. enhances Employee Ambidexterity and Level of Engagement; 2. improves employees' contributions to OA, OMIs and SMEs' growth; 3. optimises the internal capabilities of SMEs in order to promote their sustainable growth; 4. enables SMEs to search for new market opportunities and strengthen current market positions concurrently; and 5. promotes viable Manufacturing and Service SMEs that are needed to offset the prevalent public sector job losses. A framework that relates: Individual and Organisational Ambidexterity; Organisational and Marketing Innovations capabilities; and Organisational Performance, has been identified in this study. While Marketing Innovation capability and Exploitative Orientation of Ambidexterity target the short term organisational benefits, Organisational Innovation capability and Explorative Orientation of Ambidexterity address the long term competitive advantage of the organisations. Besides advancing literature on the study of Organisational Ambidexterity by combining the individual level of analysis with the organisational level of analysis, this study identifies frameworks that promote effective innovation and sustainable organisational performance through shop floor employees' contributions to Organisational Ambidexterity and OMIs in SMEs. Outcomes of this research have been eye-openers for the case organisations on how to optimally utilise their resources (people, materials, knowledge, technology and other assets) to achieve sustainable growth and long term success.

This paper empirically investigates the key firm- and industry-specific restrictions to the performance of small and medium-sized enterprises (SMEs) in services trade. For this purpose, we use firm-level data from firms in France operating in different services sectors over the time period 1998 to 2007 and formulate two-part models consisting of (i) (dy namic) export equations and (ii) (dynamic) export share equations. Our results confirm the view that a relatively low share of SMEs engage in services trade. In line with the new-new trade theory, our results also corroborate that more productive SMEs have a higher export probability. The key finding of this paper is that the export decisions of SMEs in services sectors are estimated to be extremely persistent, implying that trade pol icy efforts, including the allocation of scarce trade promotion budgets, should be directed at addressing the barriers faced in establishing the first export operation. Finally, our sub-sectoral estimates reveal considerable heterogeneity across different types of services.

Furniture production in Sweden still exists on a comparably small scale. The majority, or more than 99 percent, of all furniture producers in Sweden are small and medium sized enterprises (SMEs) with less than 250 employees. Despite their size, these firms are, to a large extent, involved in export. This is fully in line with the accelerating trend of internationalization found among firms of all sizes. However, research focused on internationalization has been primarily concentrated on larger firms, which is unfortunate considering that the vast majority of all firms within the European Union can be described as SMEs. The purpose of this research is, therefore, to extend our understanding of internationalization and performance among small and medium sized firms by explaining export involvement and performance among small and medium sized furniture producers in Sweden. This research is completed within the theoretical framework of the modified PSE model, which consists of four components: perception of export barriers, strategy competence, export involvement, and performance. A quantitative survey was conducted among 324 firms, yielding a response rate of 56 percent. The empirical data was analyzed using the methods of multiple linear regression, logistic regression, and ordinal regression. The result suggests that strategy competence, measured in terms of relatedness and market knowledge, explains the main export mode and performance among exporting SMEs. In addition, main export mode seems to explain performance. The main findings of this research are visualized through a new model, SCEMPER. Another finding is that barriers originating with the owner/key decision-maker of a firm seem to prevent firms from becoming involved in export. In addition, attitude towards export and the age of the firm appear to be important determinants of export involvement and performance among SMEs.

The thesis deals with the issue of support for small and medium-sized businesses in the Czech Republic focusing on one of the market-based forms of such support in terms of networking. Specifically, the work is aimed at reference networking, and describes it in detail using an example of its representative in the Czech market. Within its theoretical part, the work defines the concept of small and medium-sized business. Further it explains the concept of promoting entrepreneurship in terms of public and market support. In the framework of this distinction, examples of some of the forms of such support have been listed. On the example of Switzerland, local representative forms of public support of entrepreneurship have been presented and compared to those in the Czech Republic. Further, networking concept has been introduced, and some principles of its operation have been defined. Different kinds of networking have been described. In the practical part, functioning of reference networking in particular, has been described more in detail on the example of the company Business for Breakfast Česká republika s.r.o. Using a questionnaire survey among the members of this concept, its benefits for both the members of the concept, as well as for the state budget have been investigated. The analysed benefits are examined in terms of both budget revenues, as well as in terms of cost savings. Fields of business, for which reference networking seems to be most beneficial, have been mentioned. In the end, benefits of representative public forms of business support with reference marketing have been compared. The study has confirmed that reference networking is an effective form of market-based support for small and medium-sized businesses, and has a positive impact on both the state budget, as well as on creating a favourable business environment in the Czech Republic. Despite public forms of business, these benefits are demonstrable and measurable.

In my dissertation I made a marketing research of group of small and middle sized companies. The research deals with common marketing instruments in running the small and middle sized companies (mainly basic marketing mix - 4P). The results of my own marketing research are compared with results of marketing research which was made in 2004 and 2005 by Faculty of Economics and Administration of Masaryk University of Brno.

This Master's Thesis focuses on the elaboration of a business plan, the specific goal is to create a business plan intended to establish a restaurant in Kolin, whose vision is to provide services in the field of traditional Czech cuisine. Another goal of this work is to assess the viability of such a project. The work is divided into two main parts. The first - the theoretical part describes the structure of a business plan including specificity of small and medium-sized companies. The second - the practical part applies the theoretical part to the real establishment of restaurant. Great attention is paid to the financial plan and the related verification whether such an enterprise could prosper in the long term.

The Master´s thesis deals with the social responsibility of organization with focus on small and medium-sized enterprises. The aim of this thesis is to analyze the level and attitude of corporate social responsibility in these enterprises. The theoretical part is to introduce concept of tripple-bottom-line, history, current trends and advantages and disadvantages of CSR. This part of thesis also includes implementation and measurement of CSR activities with subsequent reporting and information support. The practical part deals with the research of the social responsibility in small and medium-sized enterprises in Czech Republic. In the conclusion of the practical part are summarized recommendations and proposals for SME.