Historically small and medium size enterprises have been playing a major role inwestern economies for years. The importance of SME for developed economies is obvious fromstatistic data. In instance, according to European Commission annual report on SMEs in 2008, in European Union there were over 20 million enterprises where about 99.8 % of them were small and medium sizeу enterprises. Taking into account importance of SME for economy, it becomes necessary to pay careful attention to academic studies of management practices in small to medium size enterprises. In our days, strategic purchasing is one of the foremost discussed topics of business development. Carr A. (2002) states that since the mid of 80th, strategic role of purchasing has continuously been in the focus of attention in academic and trade journals. However, despite of growth popularity of strategic approach to purchasing management, there is low amount of analysis on hybrid theme of purchasing management in SMEs. Thus, realizing the importance of small to medium size enterprises for national economies and understanding strategic purchasing management as the competitive advantage of the business, the purpose of current master thesis project is to analyze implementation of strategic purchasing and its supplier selection and supplier development functions in SME. In order to accomplish the research purpose, the analysis includes the profound literature on the studied topic; moreover additional effort is put to research the achievements of previous studies on purchasing management in SMEs. Finally, the empirical study of strategic purchasing in small to medium enterprises is performed through interviews with 5 (Five) top managers of small firms operating in Russia. Obtained primary data results are compared with secondary data, so that, cross regional comparison on implementation of strategic purchasing in SMEs of Russia, Denmark and United Kingdom was performed. During the research, the following conclusions were obtained. Cross regional comparison indicates similar level of implementation strategic purchasing, supplier selection, and supplier development functions in SMEs of studied countries. Different share of SMEs in economies of these countries does not impact on strategic purchasing practices. Small and medium size firms show partial implementation of strategic purchasing principles. Supplier selection in small to medium size enterprises is performed mostly in traditional way. No methods on rationalization of supply choice are held. Meanwhile, supplier development programmes are practiced broadly by SME. Small to medium size enterprises tend to undertake “indirect” supplier development programmes. Therefore, SMEs’ purchasing management consists of both traditional and strategic elements in their practices. Furthermore, such elements of strategic purchasing as top management involvement, cooperation with other functions in organization management, close collaborative and long term relations with few number of key suppliers, do not take additional resources from SME, and vice versa, they benefit to complement short internal resource by external in more efficient way, current research concludes that strategic approach to purchasing management is suitable approach to purchasing management in small to medium size enterprises.

Finding the suitable capital structure for small and medium size enterprises, SMEs, is vital. A suitable capital structure helps SMEs to stay alive in the competitive market and has a positive effect on the national economy. Wealth maximization is the first objective of the firms, and capital structure proposition shows how a firm plans to finance its projects to meet its first objective. The purpose of this thesis is to investigate the impact of the capital structure determinants on the SMEs borrowing behavior. SMEs in this research are defined as the small independent privately held firm with less than 250 employees. In order to reach the purpose of this thesis, I have consulted the relevant theories of capital structure. By the support of the earlier studies, as well as the related theories, I have developed the testable hypotheses to examine the impact of capital structure determinants on the decomposed leverage level. To conduct this thesis, I have used the deductive approach, which is a similar approach suggested by the key reference of this study, Michaels et al (1999).   Size, age, profitability, growth, operating risk, and asset structure are selected as the determinant of capital structure. With the unique set of data gathered from 201 SMEs in Iran over the period of 2006 to 2010, the statistic panel data regression is used to analyze the empirical data. To investigate the borrowing behavior of the SMEs comprehensively, the observed SMEs were picked up from different manufacturing industries in Iran. The result of this research reveals that the impacts of capital structure determinants on SMEs leverage levels are different in terms of both magnitude and direction. The result indicates that profitability has a strong impact on SMEs borrowing decisions. Besides profitability, size and asset structure appear to have an impact on leverage level in compare with other determinants. This thesis finding shed lights on the necessity of using the maturity structure of debt (short-term debt and long-term debt) as dependent variables. Firms are more willing to finance their projects with short term debt, rather than long term debt. Long term debt is costly, and the probability of bankruptcy is higher with long term debt. Although long term debt is riskier for SMEs, but it shows the management confident in the firm’s future since it obliges the firm’s management to make legally binding future payments of interest. However, the empirical result of this study shows that all the determinants have an effect on the level of leverage in SMEs.

Based on a field study carried out in Kirikkale, this study investigates the transformation of religious tradesmen of small cities in Turkey with emphases on : (a) the role of religious values within the free market economy / (b) the &amp / #65533 / work ethics&amp / #65533 / of religious tradesmen and (c) the transformation process of religious values within the present economic system. In the study, semistructured in-depth interviews and official documents were used to collect the research data. The thesis of Weber on the relationships between religious values and the rational capitalism was examined to better understand the work ethics and the religious values of religious tradesmen. The opinions of Weber, Rodinson and &Uuml / lgener about the causes of the nonexistence of a rational capitalism in the Islamic world were evaluated throughout the study. In this respect, the emergence and the development of the Muslim guilds and petty bourgeoisie within the traditional Islamic societies were also studied. The research results suggest that the incorporation into the free market economy brings about the transformation the religious economic convictions or values. Therefore, the chance of survival and the applicability of such religious values within this economic system seem to be impossible. In summary, this particular research indicates that the religious tradesmen do not face with serious contradictions in their economic activities. They rather seem to be involved in a transformation and adaptation process in the free market economy.

In the last decade, the ever increasing pressure of competition faced by businesses has led to the development of Customer Relationship Management (CRM). In short, CRM is the practice of integrating all aspects of business functions for dealing with customers, with the assistance of technology, and with the intention of boosting company profitability. CRM has been widely promoted as a critical contributor to business survival. However, the high failure rate of CRM projects has also attracted research attention and many factors have been discussed as contributing to the success or failure of CRM implementation. This research argues that CRM is not simply a software package or a computer program. CRM, instead, should be perceived as a strategic issue in order to realize its potential. In addition, this study also argues that CRM implementation is affected by organizational, strategic and cultural factors. In particular, this study was conducted within the context of Chinese small and medium-size enterprises (SMEs), with company size and culture as two major focuses in this study. SMEs were chosen as this segment has been overlooked in CRM study, yet it represents a great potential for growth in CRM adoption. Chinese culture was chosen as most of CRM studies have been conducted within a western cultural background. The Chinese culture has distinctive characteristics different from western culture, and this has strong influences on business operations. A quantitative method was adopted for this study and a mailed survey was used to collect data to examine the relevance of these factors within this context. Research participants were recruited using a systematic sampling technique through a comprehensive Chinese business directory. Results suggest that there are positive associations between a company’s CRM implementation and its practice of organizational, strategic, and cultural issues. In particular, four organizational issues – organizational integration, executive commitment, system readiness, and resource availability; three strategic issues – vision, planning, and customer-centric culture; and one cultural issue – networking, have an impact on a company’s CRM implementation.

<p><strong>Introduction. </strong>This bachelor thesis concerns the subject of IT Governance, how organizations prioritize and decides IT-related issues. The thesis will approach how Swedish Small-to-Medium sized Enterprises, which are considered successful, governs IT-related issues.</p><p><strong>Theoretical Framework. </strong>In order to conduct this research, the Governance Arrangement Matrix, created by MIT Sloan 2003, is applied which was also incorporated in a global study by Weill in 2003. The matrix involves five different decisions domains within IT and different corporate archetypes divided by stakeholder involvement.  The compiled data will thus be analyzed and mapped against Weill's study to derive the contemporary decision structure in Swedish SME's and create a comparison to map any alterations that might have occurred.</p><p><strong>Method. </strong>Through utilizing an online-survey and conducting telephone interviews, 108 responses from Swedish SME's provided the necessary data to map the contemporary decision-structure within IT in a deductive manner to both utilize quantitative and qualitative data, creating an understanding of the derived outcome. The analysis will provide an understanding for organizations to see the fit between business objectives and IT-usage, creating future possibilities for organizations to further optimizes their alignment between the business and IT. The main conclusions from this thesis could be summarized as follow:</p><p><strong>Results. </strong>The involvement of the board-of-directors has become more frequent, and with the inclusion of a Chief Information Officer, the collaboration throughout the corporate hierarchy enables a broader understanding of the impact of IT. Although that this approach was the most frequent selected archetype, the decisions relating to IT acquisitions and architecture, the majority of responses showed indications relating these areas to be decided by CIO/IT-department thus in conclusion: the knowledge that CIO/IT-departments has are sufficient to support the everyday business need.</p><p>Furthermore, the differences found between this research and the underlying study by Weill, indicates that IT is considered a multi-dimensional problem that needs constant supervision and that the view upon prioritizations and governance has been altered.</p>

Introduction. This bachelor thesis concerns the subject of IT Governance, how organizations prioritize and decides IT-related issues. The thesis will approach how Swedish Small-to-Medium sized Enterprises, which are considered successful, governs IT-related issues. Theoretical Framework. In order to conduct this research, the Governance Arrangement Matrix, created by MIT Sloan 2003, is applied which was also incorporated in a global study by Weill in 2003. The matrix involves five different decisions domains within IT and different corporate archetypes divided by stakeholder involvement.  The compiled data will thus be analyzed and mapped against Weill's study to derive the contemporary decision structure in Swedish SME's and create a comparison to map any alterations that might have occurred. Method. Through utilizing an online-survey and conducting telephone interviews, 108 responses from Swedish SME's provided the necessary data to map the contemporary decision-structure within IT in a deductive manner to both utilize quantitative and qualitative data, creating an understanding of the derived outcome. The analysis will provide an understanding for organizations to see the fit between business objectives and IT-usage, creating future possibilities for organizations to further optimizes their alignment between the business and IT. The main conclusions from this thesis could be summarized as follow: Results. The involvement of the board-of-directors has become more frequent, and with the inclusion of a Chief Information Officer, the collaboration throughout the corporate hierarchy enables a broader understanding of the impact of IT. Although that this approach was the most frequent selected archetype, the decisions relating to IT acquisitions and architecture, the majority of responses showed indications relating these areas to be decided by CIO/IT-department thus in conclusion: the knowledge that CIO/IT-departments has are sufficient to support the everyday business need. Furthermore, the differences found between this research and the underlying study by Weill, indicates that IT is considered a multi-dimensional problem that needs constant supervision and that the view upon prioritizations and governance has been altered.

[pt] Essa dissertação investiga a presença de risco moral e de seleção adversa no mercado de crédito brasileiro de financiamento para investimento de micro, pequenas e médias empresas. Usando uma nova base de dados com mais de 15 mil operações de crédito indiretas do BNDES, nós exploramos uma especificadade das políticas de crédito do BNDES e mudanças periódicas nas condições de crédito ofertadas para identificação. Os resultados indicam que o risco moral é um fenômeno relevante que é parcialmente atenuado por seleção vantajosa nos empréstimos com taxas subsidiadas / [en] This paper investigates the presence of moral hazard and adverse selection in the credit market of investment loans granted to micro, small and medium enterprises in Brazil. Using a novel database of over 15 thousand indirect credit operations from BNDES, we explore BNDES distinct credit granting policy and the horizontal changes over time in the offered credit conditions conditions for identification. The results indicate that moral hazard is a relevant phenomenon and that its effect is partially attenuated by advantageous selection in loans with subsidized interest rates.

In the last decade, the ever increasing pressure of competition faced by businesses has led to the development of Customer Relationship Management (CRM). In short, CRM is the practice of integrating all aspects of business functions for dealing with customers, with the assistance of technology, and with the intention of boosting company profitability. CRM has been widely promoted as a critical contributor to business survival. However, the high failure rate of CRM projects has also attracted research attention and many factors have been discussed as contributing to the success or failure of CRM implementation. This research argues that CRM is not simply a software package or a computer program. CRM, instead, should be perceived as a strategic issue in order to realize its potential. In addition, this study also argues that CRM implementation is affected by organizational, strategic and cultural factors. In particular, this study was conducted within the context of Chinese small and medium-size enterprises (SMEs), with company size and culture as two major focuses in this study. SMEs were chosen as this segment has been overlooked in CRM study, yet it represents a great potential for growth in CRM adoption. Chinese culture was chosen as most of CRM studies have been conducted within a western cultural background. The Chinese culture has distinctive characteristics different from western culture, and this has strong influences on business operations. A quantitative method was adopted for this study and a mailed survey was used to collect data to examine the relevance of these factors within this context. Research participants were recruited using a systematic sampling technique through a comprehensive Chinese business directory. Results suggest that there are positive associations between a company's CRM implementation and its practice of organizational, strategic, and cultural issues. In particular, four organizational issues – organizational integration, executive commitment, system readiness, and resource availability; three strategic issues – vision, planning, and customer-centric culture; and one cultural issue – networking, have an impact on a company's CRM implementation.

<p>The Small and Medium-size Enterprises are the key bone of the economy of many nations. The usual definition of SME’s, make up 99.8% of the approximately 19 million enterprises of the European Union (ISO, 2002) and Sweden is not an exception. That is why SME’s faces the strategic challenge of achieving sustained profitable growth. To meet this challenge, SME’s must develop capabilities to integrate their systems. Since ICT gives so many advantages to support the Supply Chain, and MRPII software’s have become a very popular tool in the last thirty years; Our purpose is to answer the following research question:</p><p>How can MRP II-type computer systems be used effectively to support the manufacturing and organizational integration?</p><p>The research started with on-site observations and interviews but the development of a model and a survey was needed. After, we linked the research with an already accepted model. The results show how important the human aspect and the accuracy are in the effective usage of an MRP II. It also demonstrates that the MRP II philosophy must be accepted to use the MRP II software profitably. Nevertheless, we modeled the vicious cycle that our case company might deal with, tried to find the root cause and give recommendations to break it.</p> / <p>Små och Mellan- stora företag är många nationers byggstenar. Den vanligaste definitionen av SME´s utgör 99,8% av de uppskattningsvis 19 miljoner företag inom Europeiska Unionen (ISO, 2002) och Sverige är inget undantag. Det är anledningen till att SME´s möter den strategiska utmaningen att uppnå ihållande och vinstgivande tillväxt. För att ta sig an denna utmaningen måste SME´s utveckla förmågor att integrera sina system. Eftersom ICT ger så många fördelar att stödja utbudskedjan, och eftersom MRP II mjukvaror har kommit att bli ett populärt verktyg de senaste trettio åren, kommer vårt syfte bli att svara på följande fråga:</p><p>Hur kan datasystem av typen MRP II användas för att på ett effektivt sätt underlätta integrering av tillverkning och organisation?</p><p>Undersökningen startade med observationer samt intervjuer på plats, men utförandet av en statistisk undersökning och en modell var nödvändig efter det att vi redan hade kopplat ihop arbetet med en redan accepterad modell. Reasultaten visar hur viktig den mänskliga faktorn samt exaktheten är i användandet av en MRP II. Den visar också att MRP II filosofin måste vara accepterad innan man kan använda MRP II mjukvaran på ett fördelaktigt sätt. Likväl har vi illustrerat den onda cirkeln som vårt företag måste försöka ta sig ur, försökt hitta den underliggande orsaken och slutligen att ge rekommendationer för att bryta den.</p>

<p>The Small and Medium-size Enterprises are the key bone of the economy of many nations. The usual definition of SME’s, make up 99.8% of the approximately 19 million enterprises of the European Union (ISO, 2002) and Sweden is not an exception. That is why SME’s faces the strategic challenge of achieving sustained profitable growth. To meet this challenge, SME’s must develop capabilities to integrate their systems. Since ICT gives so many advantages to support the Supply Chain, and MRPII software’s have become a very popular tool in the last thirty years; Our purpose is to answer the following research question:</p><p>How can MRP II-type computer systems be used effectively to support the manufacturing and organizational integration?</p><p>The research started with on-site observations and interviews but the development of a model and a survey was needed. After, we linked the research with an already accepted model. The results show how important the human aspect and the accuracy are in the effective usage of an MRP II. It also demonstrates that the MRP II philosophy must be accepted to use the MRP II software profitably. Nevertheless, we modeled the vicious cycle that our case company might deal with, tried to find the root cause and give recommendations to break it.</p> / <p>Små och Mellan- stora företag är många nationers byggstenar. Den vanligaste definitionen av SME´s utgör 99,8% av de uppskattningsvis 19 miljoner företag inom Europeiska Unionen (ISO, 2002) och Sverige är inget undantag. Det är anledningen till att SME´s möter den strategiska utmaningen att uppnå ihållande och vinstgivande tillväxt. För att ta sig an denna utmaningen måste SME´s utveckla förmågor att integrera sina system. Eftersom ICT ger så många fördelar att stödja utbudskedjan, och eftersom MRP II mjukvaror har kommit att bli ett populärt verktyg de senaste trettio åren, kommer vårt syfte bli att svara på följande fråga:</p><p>Hur kan datasystem av typen MRP II användas för att på ett effektivt sätt underlätta integrering av tillverkning och organisation?</p><p>Undersökningen startade med observationer samt intervjuer på plats, men utförandet av en statistisk undersökning och en modell var nödvändig efter det att vi redan hade kopplat ihop arbetet med en redan accepterad modell. Reasultaten visar hur viktig den mänskliga faktorn samt exaktheten är i användandet av en MRP II. Den visar också att MRP II filosofin måste vara accepterad innan man kan använda MRP II mjukvaran på ett fördelaktigt sätt. Likväl har vi illustrerat den onda cirkeln som vårt företag måste försöka ta sig ur, försökt hitta den underliggande orsaken och slutligen att ge rekommendationer för att bryta den.</p>