Access control solutions face challenges of the implications of social and emotional behaviour of their human users. Thus, the research questions I set out for my thesis deal with how the social and emotional aspects of humans affect access control security interactions and what the implications of considering these aspects when designing access control systems will have for the emotional experience of authorised users. By selecting cases from my fieldwork representative of the social and emotional experiences of authorised users of current access control solutions I have been able to uncover issues of how the technological system is inconsiderate of the social and emotional behaviour of its human users, resulting in negative social and emotional experiences of access control solutions. However, by considering how technology can be designed to reshape the social behaviour of users I have explored ways of designing access control solutions that consider both the technological security and the emotional experience of authorised users.

Today, it has become a natural part of life for many people to share personal information and turn to search engines and social media as they search and seek information on the internet. This study aims to investigate how individuals are affected by Big Data in their interactions with social media and to understand how individuals relate to personalization of Big Data, digital identity, agency and how they share their own personal data. This has been researched through a case study involving qualitative interviews and experiments. The result of the research shows that personalization of Big Data on social media has an impact on individuals in their ever yday lives. The research from this case study shows a certain negative attitude towards personalization on social media and that there is so me awareness of the companies agency on the internet, this does not affect individuals in taking any actions. This leads to the conclusion that personalization is to some extent a desired function. / Idag har det blivit en självklarhet för många att dela med sig av personlig information på internet och vända sig till sökmotorer och sociala medier när de letar och söker information. Studien syftar till att undersöka hur individer påverkas av Big Data i sin interaktion med sociala medier och att förstå hur individer förhåller sig till personalisering av Big data, digital identitet, aktörers makt och hur de tänker kring delning av personlig data. Detta studeras genom en fallstudie där kvalitativa intervjuer och experiment. Resultatet från studien visar att personalisering av Big Data på sociala medier påverkar individer och deras digitala användning i vardagen. Studien visar en viss negativ inställning till personalisering på sociala medier och på viss medvetenhet kring aktörernas makt på internet, detta påverkar inte individerna att göra aktiva handlingar. Detta leder till slutsatsen att personalisering av Big Data i viss mån är en accepterad funktion, även om det innebär en förlorad makt över sin digitala användning.

Cyber attacks by domestic and foreign threat actors are increasing in frequency and sophistication. Cyber adversaries exploit a cybersecurity skill/knowledge gap and an open society, undermining the information security/privacy of citizens and businesses and eroding trust in governments, thus threatening social and political stability. The use of open digital hacking technologies in ethical hacking in higher education and within broader society raises ethical, technical, social, and political challenges for liberal democracies. Programs teaching ethical hacking in higher education are steadily growing but there is a concern that teaching students hacking skills increases crime risk to society by drawing students toward criminal acts. A cybersecurity skill gap undermines the security/viability of business and government institutions. The thesis presents an examination of opportunities and risks involved in using AI powered intelligence gathering/surveillance technologies in ethical hacking teaching practices in Canada. Taking a qualitative exploratory case study approach, technoethical inquiry theory (Bunge-Luppicini) and Weick’s sensemaking model were applied as a sociotechnical theory (STEI-KW) to explore ethical hacking teaching practices in two Canadian universities. In-depth interviews with ethical hacking university experts, industry practitioners, and policy experts, and a document review were conducted. Findings pointed to a skill/knowledge gap in ethical hacking literature regarding the meanings, ethics, values, skills/knowledge, roles and responsibilities, and practices of ethical hacking and ethical hackers which underlies an identity and legitimacy crisis for professional ethical hacking practitioners; and a Teaching vs Practice cybersecurity skill gap in ethical hacking curricula. Two main S&T innovation risk mitigation initiatives were explored: An OSINT Analyst cybersecurity role and associated body of knowledge foundation framework as an interdisciplinary research area, and a networked centre of excellence of ethical hacking communities of practice as a knowledge management and governance/policy innovation approach focusing on the systematization and standardization of an ethical hacking body of knowledge.