Submitted in fulfilment of the requirements for the Degree in Masters of Technology Nursing, Faculty of Health Sciences, Durban University of Technology. 2014. / Background The KwaZulu-Natal College of Nursing trains students to be professional nurses through the R425 programme. Teaching and evaluation are done in English, although the majority speak isiZulu as their home language. Due to inequalities in the South African schooling system, many English Additional Language (EAL) student nurses have poor English proficiency and struggle academically. There is a need to ensure that those selected for nurse-training are academically successful. Aim of the study The aim of this study was to determine if there was a relationship between English proficiency, determined by the matriculation English results, and first-year nursing academic results. Methodology A quantitative design was used, and comprised of two phases, namely a self-administered questionnaire and a correlation, retrospective record-review. The total population of first-year nurses was 271. The participating sample amounted to 133 consenting nurses, undertaking the R425 programme at KwaZulu-Natal College of Nursing campuses. Stratification sampling was used to ensure that approximately half the sample of nurses attended a rural campus and half attended an urban campus. Random sampling was then used to select the urban campuses and the rural campuses from where students were invited to participate. Descriptive and inferential statistical analysis as well as regression analysis was applied, using the SPSS version 20.0. Results Matriculation English appears to be positively related to many factors including the socio-economic situation when growing up, attending a rural primary school, library access at primary school and access to computers in primary and high school. English additional language nurses prefer to be taught nursing in English and consider it an advantage. The examination failure rate of first-year nurses was 24%. Nurses’ with higher matriculation English results on entry to nurse-training obtained better academic results in first-year nursing examinations. Recommendations Language should not be a barrier to admission into higher education, however a certain threshold of proficiency in the language of instruction is recommended. Under-resourced schools need to be addressed, especially in rural areas, including the language of instruction at schools. The matriculation results of the home language should also be considered in admission criteria to higher education. Policy formulation on formal academic support and language training, especially during the first-year of nurse-training is required for those struggling academically.

Dissertation in partial compliance with the requirements for a Master's Degree in Technology: Chiropractic, in the Department of Chiropractic, Durban University of Technology, 2010. / Background: Chiropractic in South Africa seems to be gaining acceptance by medicine with increased recognition from the private healthcare sector. This trend is reflected by the recognition of private healthcare providers of chiropractic services. Integration would accelerate the growth of the chiropractic profession in this country. It is therefore important to understand how chiropractic is currently perceived with respect to integration into the KwaZulu-Natal (KZN) healthcare system. As well as to determine factors perceived to facilitate or hinder this integration. Objectives: To explore and describe the perceptions of selected stakeholders about the integration of the chiropractic profession into the KZN healthcare system. Method: The sample included ten selected stakeholders within the KZN healthcare sector. Each participant participated in a semi-structured interview. Questions included participants‟ experience of chiropractic, the role and scope of chiropractic practice, and key developmental issues affecting integration. Interviews were captured on a digital voice recorder and transcribed into text. Data was analysed by the use of NVivo software (NVivo 8, developed and designed in Australia, copyright 2008 QSR International Pty Ltd. ABN 47 006 357 213). Results: The majority of participants (n = 7) had a positive experience of chiropractic, but few (n= 2) recognised the diagnostic role of chiropractic. All participants, except two doctors, believed that integrating chiropractic into the public healthcare system would benefit the healthcare fraternity, the chiropractic profession and patients. However, hindering factors perceived by the participants included: chiropractors practicing non-evidence based techniques; chiropractic being registered with a different council and being taught at a different institution to conventional medical professionals; and most importantly a lack of knowledge of the profession. Facilitating factors were III perceived to be: increased education of stakeholders about chiropractic; improved communication between chiropractors and medical doctors; improved marketing strategy; and lastly improved patient management. Conclusions: A positive experience of chiropractic is directly affected by a positive exposure to the profession. The profession itself is responsible for dispelling some of the confusion it has created, by collectively practicing evidence based medicine, and marketing a united message to stakeholders.

Submitted in fulfillment of the Masters Degree in Homoeopathy, Durban University of Technology, 2010. / Introduction All the studies on the perception of homoeopathy in South Africa conducted so far have found that the group least knowledgeable about homoeopathy is the African group. However, no study yet has focused on this group, and tried to find out more detail about their perceptions of homoeopathy. The study took place in Mnambithi, a town in the northern part of KwaZulu Natal within the Uthukela District with a population of about 200 000 people. Aim of the study The overall aim of this study was to determine the perception, knowledge and utilization of homoeopathy amongst African adults resident in Mnambithi, KwaZulu Natal. Methodology The survey method was employed to conduct this study. The research instrument was a self-administered questionnaire. The number of questionnaires completed was 1034, distributed according to suburbs 10.6%, centre of town iii 9.8%, former township areas 58.7% and rural areas 20.6% which approximately reflected the proportion of the population resident in those areas. The data was primarily analyzed by means of descriptive statistics using frequency tables. Results The sample consisted of 50.3% males and 49.5% females, with the largest group of respondents being 41 years old and above. Most were unemployed (61.8%). The educational standard was high, with 43.8% of respondents having matric and 20.4% having a diploma or degree. Most respondents (98.6%) had not heard of homoeopathy before. Only 0.1% of respondents had consulted a homoeopath before. 83.8% of respondents answered that they would consider consulting a homoeopath in the future, and 43.3% indicated they were interested in learning more about homoeopathy. The lack of knowledge about homoeopathy and yet being interested in learning more, is a similar finding to other perception studies. Conclusions It can be concluded from the results that the level of knowledge of homoeopathy amongst respondents was minimal, with only 10 out of 1034 respondents having heard of homoeopathy. Questions relating to the perception of homoeopathy were restricted to those who had heard of homoeopathy, but because of the small number, no conclusions regarding perception can be drawn.

Submitted in fulfilment of the requirements for the degree of Master of Technology: Marketing, Durban University of Technology, Durban, South Africa, 2015. / The study was undertaken to establish to what extent the use of e-marketing has impacted on the Midlands Meander Association (MMA) members relationship with their customers and influenced their business performance (during the period August 2013 to January 2014). As stated in the literature review, the utilisation of technology and e-marketing are important areas of future research. The literature review incorporates various studies such as Mathfield (2000), Lourens (2007) and McLaren (2011) which focus on the MMA members and their customers. Moreover, the literature review includes a discussion of several definitions of e-marketing, while the importance of a number of e-marketing techniques was examined. The study was an empirical, descriptive investigation which applied a mixed methods approach. The study utilised three types of data collection methods: online survey, telephone interviews and the analysis of public domain documentation. The research found an extensive difference between how the various MMA members implemented e-marketing within their businesses. The research showed that e-marketing was not utilised or exploited by the majority of the MMA members to its full potential. Also, the study revealed the need for the MMA members to increase their utilisation of social media, search engine optimiser and complementary links to other websites in order to realise the advantages which may be gained. The study found that over half of the MMA members held a moderately positive perception of e-marketing and that the members’ ages might impact on their perceptions of e-marketing. The research suggested that the majority of the respondents recognised that their business performance had increased due to the use of e-marketing. Furthermore, the research found that two thirds of the MMA members acknowledged the importance of e-marketing to connect and build relationships with their customers. Finally, the research highlighted the need for future research to be undertaken to incorporate other tourism routes within South Africa in order to examine the use of e-marketing and its effect on both customer relationships and business performance.

Submitted in fulfilment of the requirements of the full Degree of Master of Technology: Nursing, Durban University of Technology, 2011. / South Africa is currently at the epicentre of the AIDS epidemic with 5.6 million people living with HIV disease. The province of KwaZulu-Natal has the biggest burden with an antenatal HIV prevalence of 39.5% in 2010. It is estimated that 24.5% of South Africa‟s working age population is HIV positive. Most infected people living with HIV in Africa are between ages 15 and 50 years which is the peak working age. AIDS now causes more deaths and suffering among the 18-44 year age group than any other disease. Organisations clearly present as one of the most effective and significant settings in which to respond to the epidemic. The effective management of HIV and AIDS within organisations is critical in order to reduce the negative consequences of the epidemic on the economy. HIV and AIDS Management Systems (HAMS) within organisations have been implemented for approximately twenty years but they have been largely ineffective, mainly due to poor uptake of services. Therefore, there is a need for HAMS practice to be evaluated in relation to current best practice standards to ensure quality management, continual improvement and successful uptake of services. This qualitative study evaluated one organisation‟s HAMS in relation to SANS 16001 and described employees‟ experiences of HAMS in this setting. The theoretical framework underpinning this study is the Deming cycle which is a well known quality management system methodology. From the results of the study it was apparent that the organisation was aligned with most of SANS 16001 general requirements for HAMS. Employees experienced the intended benefits of prevention, treatment and support from the organisation‟s HAMS.

Submitted in fulfilment of the requirements of the degree of Master of Technology: Fashion at the Durban University of Technology, 2014. / Over the past 20 years, it has become necessary for South African clothing companies to raise their operational standards to keep up with international competitiveness. Consequently, it was necessary for companies to invest in technology to improve turnaround time, a case in point being computer-aided design (CAD) pattern-making technology. However, currently, a skills shortage exists in the area of trained CAD pattern-makers. Therefore, the intention of this study was to address the skills shortage of CAD pattern- makers in the KwaZulu-Natal (KZN) clothing industry. A concurrent-nested mixed-methods research method was carried out within a constructivist worldview. These methods were used to, firstly, establish what skills are necessary for CAD pattern-making, and, secondly, to identify the reasons for the skills shortage of CAD pattern-makers in the KZN clothing industry. Different role players from the clothing industry participated in the study. The participants indicated that CAD pattern-making requires a diverse set of skills, which they ranked in order of importance. These skills can now be used as a guide by lecturers, trainers and clothing companies to identify individuals with the required potential to be trained as CAD pattern-makers. The reasons identified by the industry participants for the skills shortage of CAD pattern-makers, needs to be addressed through education, training and remuneration. Since companies have purchased the necessary CAD software, without skilled pattern-makers, the system is underutilized, thereby affecting their profitability and costing the companies reduced profit margins.

This research focused on adventure tourism in KZN. The adventurer traveller is interested in remote pristine hotspots. A concern is that irresponsible behaviour on the adventurer’s part could lead to the destruction of the fragile natural environment, as well as negatively interfere with the local traditional cultural values. Adventure hotspots were identified by using the functionalities of a GIS. These findings were validated by tourism practitioners in KZN. The researcher also proposed a practical solution that could improve or enhance the behaviour of adventurers. Existing media were collated into information prompts. These information prompts were categorised in tables that could be linked to a mobile GIS environment. The researcher then examined the framework requirements for a mobile GIS. This resulted in a set of seven criteria that brought together the core essentials required for the conceptual framework of a mobile GIS device dedicated to the adventurer in KZN. / Geography / M.A. (Geography)

Submitted in partial fulfillment of the requirements for the degree of Doctor In Technology (Clinical Technology), Durban University of Technology, Durban, South Africa, 2016. / Erythropoietin (EPO) is widely used in patients with chronic renal failure and is a necessity. However, due to the cost implications and the medical complications in our population it is imperative to review the factors affecting the process of erythropoiesis and the analysis of cell proliferation and cell viability in the bioassay. Complications such as hypertension and risk of worsening a malignancy cannot be ignored. We had previously analysed variations of erythropoietin levels in haemodialysis patients over a six month period. This study aims to evaluate erythropoiesis in conjunction with various laboratory, demographic, clinical parameters and inflammatory markers, in the population of haemodialysis patients. EPO, antibody level and antibody activity were analysed in the population groups as EPO responsive and EPO sensitive patients. This is a prospective, experimental and controlled study. Fifty nine patients were randomly selected from haemodialysis units of Addington and King Edward VIII Hospitals following an informed consent and 15 healthy individuals were also selected as controls. Demographic parameters (age, sex), clinical parameters (weight, height, skin folding, EPO doses and blood pressures (BP) were recorded. Pre-dialysis serum was used to measure laboratory markers (haemoglobin, transferrin, ferritin, albumin, ESR, C reactive protein, creatinine and urea). EPO levels and antibody levels were measured by ELISA, the optical density of each well was determined within fifteen minutes using the microplate reader set at 450 nm. All results were statistically analysed using SPSS statistical package version 21 (IBMR). Patients requiring very high doses of EPO to reach Hb of 11g/dL, and they remained anaemic after at least three months of adequate EPO doses were considered to be EPO resistant. Those who responded to the usual EPO doses were labelled EPO sensitive. The bioassay was used to quantify cell proliferation and cell viability in the presence of EPO. The UT 7 cells were cultured in medium, in the presence of serum from the EPO resistant, EPO sensitive patients and the healthy, control subjects. Luminescence was read with the Glorunner Microplate Luminometer and was recorded in relative light units (RLU). The analysis revealed: a non-significant positive correlation between haemoglobin and erythropoietin levels. However, a strong negative correlation was found between CRP and albumin level (R= -0.591; (p=0.001), which was not significant. No correlation was found between haemoglobin or erythropoietin levels and CRP or albumin. There was a positive correlation with systolic and diastolic blood pressures and mean arterial pressures which was statistically significant (p <0.05). EPO dosages and Hb levels were correlated significantly (p < 0.05). No correlation of EPO levels and Hb; age and Hb was found to be significant (p = 0.08). The UT 7 cells cultured in serum in medium alone with RHuEPO containing cells were statistically significant (p <0.01)). Reduction of ATP stimulation between medium and serum was observed. However, mean arterial pressures had a significant association with EPO resistance (p = 0.041) odd ratio- 1.066. In conclusion, EPO level is not a useful tool for the monitoring of its use as it does not correlate with EPO goal of red blood production in our patients. The neutralizing antibodies did not correlate with any of our variables contributing to erythropoiesis, and are therefore not confirmed as playing a major role in erythropoiesis. From the analysis of our results the key contributing factors of EPO doses, malnutrition and age were more significant in erythropoiesis. However the higher doses of EPO significantly increased the blood pressures and the mean arterial pressures (MAP). The analysis of the bioassay showed lack of difference between EPO responsive and EPO sensitive patients. This observation warrants further studies to clarify the role of serum of haemodialysis patients in erythropoiesis. / D

Dissertation submitted in fulfillment of the requirement for PhD: Management Sciences, Department of Marketing and Retail, Durban University of Technology, Durban, South Africa, 2016. / In South Africa, non-profit organisations were seen as vocal and active players in the struggle against apartheid. During the country’s transition period, non-profit organisations played a central role in mitigating the effects of apartheid’s unequal development and in mobilising opposition to the apartheid state. With the focus moving towards service delivery, non-profit organisations have continued to play a major role in filling gaps and advocating on behalf of those living in poverty. Non-profit organisations do not operate to advance their own interests, instead, they use society’s resources and goodwill to meet society’s needs. In the poor economic environment, stakeholders are unfortunately looking to cut back and save resources. It therefore becomes more critical for non-profit organisations to adopt relevant strategies to reach more stakeholders and to keep them involved and motivated. One such strategy that can be adopted is marketing, in particular relationship marketing. This study therefore sets out to investigate the role of relationship marketing within non-profit organisations in KwaZulu-Natal. A thorough overview of the literature was undertaken, mainly to investigate the nature of the non-profit sector in general as well as in South Africa, its marketing and the impact of relationship marketing. A mixed methodology was employed for this study. A census study using questionnaires was used to collect quantitative data whilst qualitative data was collected using a face-to-face, semi-structured interview schedule. The findings revealed that funding has become the main constraint faced by the non-profit sector. Many non-profit organisations have employed marketing tactics to assist them in promotion and fundraising. Relationship marketing was identified as a concept which can assist the non-profit organisations in building and maintaining relationships with their stakeholders. Respondents further positioned communication as the central point for relationship building. The results of the data analysis led to the creation of a framework which outlines the role of relationship marketing at non-profit organisations. This study has clearly indicated that relationship marketing forms a powerful strategy that non-profit organisations should apply to manage long-term relationships with their key stakeholders. / D

Submitted in compliance with the requirements for the Masters Degree in Technology: Business Administration, Durban University of Technology, Durban, South Africa, 2016. / This study explores South African Fast Moving Consumer Goods (FMCG) SMME manufacturers’ need for innovation to achieve growth in KwaZulu-Natal (KZN). South Africa suffers from a high rate of unemployment, with an official unemployment rate estimate of 24.7% (Statistics South Africa, 2013). This high rate of unemployment in South Africa is partly attributed to the failure rate of SMMEs, which is between seventy and eighty percent. Small enterprises encounter greater barriers than medium-sized and large enterprises in accessing finance for innovation, commercializing new ideas and expanding their businesses. The study was exploratory and quantitative in nature. Questionnaires and interviews were used to gather data. The questionnaires were distributed personally and with the help of a research assistant to the business sites of the respondents. The respondents comprise 120 FMCG SMME manufacturers in KZN, who were selected by means of a non-probability sampling method. The results obtained identified a number of factors influencing innovation for FMCG SMME manufacturers to achieve growth. The influencing factors include a lack of financial skill and knowledge; high cost or complex procedures to register or defend patents; a lack of information on the part of employers on how to satisfy consumers’ interest; a lack of technological know-how and human capital problems; difficulty in accessing finance for research and development; government laws and regulations; new entrant threats and protocols; and a lack of product brand name. / M