This qualitative study is based upon interviews with librarians. It investigates the librarians’ opinions on material adapted for disabled people and examines strategies used to market user friendly services for the disabled. The study explores librarians’ views about streaming directly on the internet. It adopts a broad scope, including legal regulation and guidelines set by authoritative bodies. Special attention has been given to the Swedish Library of Talking Books and Braille and their projects for utilizing broadband technology as a means of facilitating downloading and distribution from digital talking book archives. TPB is now testing some “streaming talking books” intended for direct listening on the internet. All the senses by which people ‘read’ are described in a separate subchapter” Reading: look – listen – touch”. The study also examines Michael Buckland’s theories on accessibility and barriers expounded in his publication ‘Information and Information Systems’, concluding that the perceived obstacles for the disabled wishing to utilise on-line library services are less significant now than when Buckland’s work was published in 1991.