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Thesis (Ph.D.)--Mississippi State University. Department of Counseling and Educational Psychology. / Title from title screen. Includes bibliographical references.

The purpose of this study is to compare the perceptions of two groups of student personnel administrators (chief student affairs officers or deans of students and directors of student activities) with respect to current and expected student activity fee policies and procedures in four-year public institutions of higher education in the United States. The comparison is based on the demographic variables of position held, number of years experience in student personnel administration, and geographical location of the institutions by region.

This study is a qualitative review to identify factors impacting on the management of student development and support at Nelson Mandela Metropolitan University in a developing country. For the purpose of the study student development and support includes all developmental and supportive services and interventions for rural and urban students within an institution of higher learning, regardless of the current structuring of the functions. The study first contextualises the scenario of a developing country in terms of the socio-economic, political, higher education, labour and other factors that set the scene for student development and support and then continues with a systematic exposition of factors that have direct relevance and impact on the future of student development and support. A systematic investigation of NMMU by means of interviews with student affairs professionals make it possible to identify factors that have direct relevance and impact on the future management and provision of student development and support. The result of the study is a construction of the specific factors identified on the international, national and institutional levels as well as the intricate relationships between rural and urban students. This research provides a potential framework for future management and provision of strategic focus areas for student development and support functions within NMMU and higher education in a developing country to ensure that it effectively positions the function within higher education as a key component of the core agenda.

The purpose of this research was to explore the perceptions of student affairs administrators, working in both public and private higher education institutions, regarding how they learned to use technology and gain insight into how their work would evolve in the future. While the COVID-19 pandemic affected everyone in the higher education landscape—academic faculty, students, and student administrative professionals—this research focused specifically on a segment of administrative professionals within higher education institutions: student affairs professionals. The results of the study provide recommendations to higher education institutions and student affair professionals and how to work in a technologically evolving workplace. The researcher based the study on the three assumptions: (1) informal and incidental learning are key factors in growing the skills to learn the evolving technologies in the workplace; (2) higher-order thinking skills exist in student affairs professionals who went beyond transferring the in-person modality to online; (3) organizational competencies or ethical competencies in digital leadership skills existed in student affairs professionals who went beyond demonstrating technological competencies skills The study population were student affairs professionals who worked during COVID-19. Data sources were primarily through 12 individual interviews, all conducted via Zoom, critical incident reports, and documents. Key findings of the study revealed: (1) A strong majority of participants described the use of technology as having a significant communication platform; (2) A majority of participants indicated that the lack of user engagement was a challenge while using technology; (3) An overwhelming majority learn to overcome the challenge of using technology through peer conversation; and (4) A majority of participants stated that having a supportive leader influenced the use of technology. The main recommendations of the study were the following: (1) Higher education institutions should think of creating the space and opportunities for student affairs professionals to engage in conversation with one another to overcome the challenges of using technology. To develop the space, higher education climate and organizational culture around the perception of technology must be considered. Additionally, higher education institutions should invest in developing supportive leaders who have a positive perception of technology in the workplace; and (2) Student affairs professionals should not only learn to be open about using technology in the workplace, but also develop the inter-personal skills that is critical to overcoming the use of technology. For seasoned student affairs professionals who hope to become a leader within the institution, developing the leadership skills to become a supportive leader who has the technological and inter-personal skills is critical to better manage and lead their team.

Thesis ( PhD. (Educational Management )) - Central University of Technology, Free State, 2014? / The aim of the study was to determine the need for capacity building among student affairs practitioners with regards to student governance. As cited in the literature review chapter, minimal progress has been made in South Africa towards capacitating student affairs practitioners and this reality has led to the conception of this study. Pertinent questions were formulated and expressed for the qualitative section of the study. For the quantitative section of the study hypotheses were formulated to determine the relationship(s) between and amongst the independent variables of the study: which are male and female student affairs practitioners, senior and junior student affairs practitioners, and professionally trained and non-professionally trained practitioners. Finally, the researcher examined the views of student affairs practitioners regarding the professionalization of student affairs practice. In the light of the foregoing assertions the researcher sought to solicit views of the different student affairs practitioners on the need to professionalize student affairs practice, with special reference to student governance. The qualitative design allowed the researcher a more interactive experience with the interviewees and thereby facilitated more in-depth and meaningful responses in pursuit of the goals of the study. The phenomenological method was identified as the most suitable research method for this study. The quantitative research design allowed the researcher to specify phenomena being studied and to quantify the relationships between and within variables of the study namely: Gender (Male versus Female student affairs practitioners), Experience (Senior versus Junior student affairs practitioners), and Professional training (Professionally trained versus Non-Professionally trained student affairs practitioners) as Independent Variables (IV) and Student Governance as a Dependent Variable (DV). The research method best suited for this research design was found to be the descriptive method. This study used Sequential Exploratory Triangulation, where interviews were conducted first with a sample of convenience; and the adapted questionnaire was then administered to a wider pool of 150 student affairs practitioners conveniently sampled from the membership databases of both SAASSAP and NASDEV. The approved questionnaire was further subjected to tests of statistical validity. In this manner factor analyses was conducted by subjecting the forty two items of the questionnaire to principal component analyses using varimax rotation of one (1) criterion to extract the categories or components of the questionnaire. Twenty seven (27) items which had an Eigenvalue of above .50 were extracted and dispersed into two factors namely Personal Capability and Professional Competence. Fifteen items below the Eigenvalue of .50 were, therefore, discarded from the final questionnaire which the researcher named Student Affairs Professional Competency Scale (SAPCS). The SAPCS that was administered to the sample of 150 participants; yielded a 74,6% response rate for analysis. The results of the study supported current research that there is a need for capacity building for student affairs practitioners responsible for student governance. However, the main limitation of this study is that the findings and results are not applicable to the Further Education and Training (FET) sector, who have since become part of higher education administration, and consequently student affairs practitioners from this sector have recently been accepted as members of NASDEV. Their exclusion from this study is mainly due to the fact that the conception of this study preceded these recent developments in the sector. More inclusive research needs to be pursued in future and it is envisaged that future research in the field of student affairs in South Africa should be more representative and therefore include both qualitative and quantitative presentation.

The purpose of this study was to determine the level of burnout among student affairs professionals at the 52 U.S. member institutions of the Coalition of Urban and Metropolitan Universities. Packets containing the Maslach Burnout Inventory (MBI), the Moos Work Environment Scale (WES), and a demographic survey were mailed to 371 senior student affairs administrators at the member institutions, with a completed response rate of 58.22%. The senior student affairs administrators surveyed included the chief student affairs officers and the professional staff who reported to them. The research design employed t-tests, analyses of variance, and Pearson's Product Moment correlations. The scores obtained from the MBI and WES subscales were compared overall and along 9 independent variablestitle of position, size of institution, appointment, salary, years in current position, years in profession, age, gender, and highest degree attained. Average levels of burnout were found on each of the MBI subscores. Contrary to earlier studies, women did not suffer from statistically significant higher levels of burnout than men, and burnout levels decreased with age and years in the profession for both sexes. Lower scores on the MBI depersonalization subscale were found in employees in mid-career and in professionals from smaller schools. Emotional exhaustion was not a factor. Environmental factors relating to burnout and job satisfaction were also explored. Statistically significant differences on the WES were found on all of the independent variables except the years in the current position variable. The metropolitan environment may have been effective in reducing the amount of burnout felt by this group of student affairs professionals. The study underscored the need for continuing research in burnout for student affairs professionals and for continued professional development throughout the career span.

The primary focus of this study was to discover the depth of involvement with fundraising by student affairs professionals in Texas. It sought to determine the predominance of chief student affairs officers trained in development and the types of training that they received. Cooperation between student affairs divisions and development offices was also studied and whether there was a correlation between a cooperative relationship and the number of successful fundraising goals. This study includes a review of related literature on student affairs fundraising, a description of the methodology, results of the survey, conclusions, implications, and recommendations that may assist in future decision-making concerning future involvement in fundraising. The surveys were mailed to 149 four-year (public and private) institutions and two-year public institutions in Texas. The senior staff members of both the student affairs office and development office were asked to complete a survey. There was a 60.7% return rate consisting of responses from 72 development offices and 95 student affairs offices for a total of 167 usable responses. The study found that 59% of the student affairs officers had some formal training and/or on the job training. Involvement in fundraising was reported by 62.1% of the chief student affairs officers. Eighteen percent reported that they employed a development officer exclusively for student affairs fundraising, and another 30% had a development officer assigned to student affairs. Most development officers and student affairs officers perceived the other officer as cooperative rather than competitive in raising funds. Recommendations from this study include studying community college fundraising structures separately for more depth, conducting qualitative interviews with student affairs development officers, making a comparison of student affairs offices that have full-time development officers, and comparing the differences in fundraising success between development officers and chief student affairs officers. Recommendations for the professions include resource development training for student affairs officers and student affairs education for development officers.

Student affairs professionals work directly with university students in various programs that provide services to these students. From these experiences, they collect daily valuable insights about how to serve students successfully. Yet, in general, they are not publishing about their work even though dissemination of such knowledge through publication could positively impact programs and services across many institutions. My dissertation explored what happens when mid-level student affairs professionals pursue scholarly writing during a structured program intended to help participants produce manuscripts for publication. In working with five professionals in student services at a large urban institution in the Pacific Northwest region of the United States, I learned about participants' identities as scholars as well as which writing strategies they found effective. I worked with participants using case study and action research methodologies and used writing coaching as an intervention to support the tenets of autonomy, competence, and relatedness as defined by Self-Determination Theory. Participants viewed strategies that created a habit of practice that fostered writing to be the most effective. Participants varied in how they viewed themselves professionally along the scholar-practitioner continuum. Leadership can create environments to foster scholarship among student affairs professionals. I give recommendations not only for senior student affairs officers but also for graduate programs in higher education as well as national student affairs organizations to promote research and writing in the profession. Lastly, I share recommendations for further research.

The purpose of this study was to examine the voices of Latino/a Senior Student Affairs Officers (SSAOs) in terms of described challenges in becoming a SSAO and how the intersection of race influences their lived experiences as SSAOs at selected public and private two- and four-year colleges and universities in the U.S. Latino/a SSAOs are dramatically underrepresented in American colleges and universities. The lived experiences of this unique group have been ignored in existing empirical literature. A particular focus of this research was to gain a better understanding of how Latino/a SSAOs experience and respond to what they perceive as racism, if any, and/or other forms of discrimination during this experience. The theoretical lens used in this research study was Critical Race Theory (CRT). / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2015. / FAU Electronic Theses and Dissertations Collection