Tendo como base teórica a perspectiva histórico-cultural do desenvolvimento psicológico humano, esta pesquisa, de cunho qualitativo, investigou os sentidos da escola e do saber e as relações travadas com eles por alunos de uma escola pública e de uma escola privada da cidade de São Paulo. A coleta de dados para análise consistiu de um questionário dissertativo aplicado a classes do 7º ano do Ensino Fundamental e de entrevistas semi-estruturadas realizadas com alguns alunos destas. Situando os alunos no centro de uma cultura escolar com a qual interagem, a qual produzem e pela qual são (re)produzidos , ouviu-se estes sujeitos em processo de escolarização, tirando-os da condição de objeto que apenas sofre contingências naturais (sociais ou biológicas) e os colocando como sujeito que, ao incorporar as práticas culturais, reconstroem-nas de forma ativa e própria, negociando conceitos e valores. Dessa forma, pôde-se observar, a partir de seus relatos, que, para além de algumas diferenças, há muitas semelhanças entre as relações de alunos de diferentes origens sociais com a escola e com o saber o que acarreta uma produção de sentidos sobre eles de certa forma restrita e consonante. Essas semelhanças abarcam tanto fatores que colaborariam quanto dificultariam um suposto sucesso escolar fatores que podem contribuir ou desfavorecer uma relação significativa com a escola e com os saberes. Ainda, em alguns casos, o que se esperava de um lado, foi encontrado do outro contrapondo-se à lógica determinista das teorias da reprodução. Considerando, assim, a voz dos próprios alunos sobre a escola, esta pesquisa colaborou para o entendimento dos sentidos da escola como lugar de saberes e conhecimento, de preparação para o futuro profissional, de socialização, afetividade e vida. / This qualitative research was developed from the cultural-historical perspective of the human psychological development and investigated the senses of school and knowledge and the relationships students of a public and private school in the city of Sao Paulo have with them. Data collection consisted of a qualitative questionnaire answered by 7th grade students and semi-structured interviews with some of them. Students were located in the center of the school culture with which they interact, which they produce and by which they are (re)produced and were heard in the schooling process. They were taken out of the condition of objects that only undergo natural (social or biological) contingencies and heard as subjects that, by incorporating cultural practices, re-construct them in their active and own way, negotiating concepts and values. That way, we could observe, from the reports that, apart from some differences, there are many similarities among the relationships that students from different social origins have with the school and knowledge which leads to a somewhat restricted and consonant production of senses about them. Such similarities encompass both factors that would contribute and factors that would hinder ones supposed school success factors that may favor or hinder a meaningful relationship with the school and skills. Also, in some cases, what was expected on one side was found on the other which opposes the determinist logic of the reproduction theories. Thus, considering the voice of the students themselves about the school, this study contributed to the understanding of the senses of school as a place of skills and knowledge, of preparation for the professional future as well as a place of socialization, affection and life.

Tendo como base teórica a perspectiva histórico-cultural do desenvolvimento psicológico humano, esta pesquisa, de cunho qualitativo, investigou os sentidos da escola e do saber e as relações travadas com eles por alunos de uma escola pública e de uma escola privada da cidade de São Paulo. A coleta de dados para análise consistiu de um questionário dissertativo aplicado a classes do 7º ano do Ensino Fundamental e de entrevistas semi-estruturadas realizadas com alguns alunos destas. Situando os alunos no centro de uma cultura escolar com a qual interagem, a qual produzem e pela qual são (re)produzidos , ouviu-se estes sujeitos em processo de escolarização, tirando-os da condição de objeto que apenas sofre contingências naturais (sociais ou biológicas) e os colocando como sujeito que, ao incorporar as práticas culturais, reconstroem-nas de forma ativa e própria, negociando conceitos e valores. Dessa forma, pôde-se observar, a partir de seus relatos, que, para além de algumas diferenças, há muitas semelhanças entre as relações de alunos de diferentes origens sociais com a escola e com o saber o que acarreta uma produção de sentidos sobre eles de certa forma restrita e consonante. Essas semelhanças abarcam tanto fatores que colaborariam quanto dificultariam um suposto sucesso escolar fatores que podem contribuir ou desfavorecer uma relação significativa com a escola e com os saberes. Ainda, em alguns casos, o que se esperava de um lado, foi encontrado do outro contrapondo-se à lógica determinista das teorias da reprodução. Considerando, assim, a voz dos próprios alunos sobre a escola, esta pesquisa colaborou para o entendimento dos sentidos da escola como lugar de saberes e conhecimento, de preparação para o futuro profissional, de socialização, afetividade e vida. / This qualitative research was developed from the cultural-historical perspective of the human psychological development and investigated the senses of school and knowledge and the relationships students of a public and private school in the city of Sao Paulo have with them. Data collection consisted of a qualitative questionnaire answered by 7th grade students and semi-structured interviews with some of them. Students were located in the center of the school culture with which they interact, which they produce and by which they are (re)produced and were heard in the schooling process. They were taken out of the condition of objects that only undergo natural (social or biological) contingencies and heard as subjects that, by incorporating cultural practices, re-construct them in their active and own way, negotiating concepts and values. That way, we could observe, from the reports that, apart from some differences, there are many similarities among the relationships that students from different social origins have with the school and knowledge which leads to a somewhat restricted and consonant production of senses about them. Such similarities encompass both factors that would contribute and factors that would hinder ones supposed school success factors that may favor or hinder a meaningful relationship with the school and skills. Also, in some cases, what was expected on one side was found on the other which opposes the determinist logic of the reproduction theories. Thus, considering the voice of the students themselves about the school, this study contributed to the understanding of the senses of school as a place of skills and knowledge, of preparation for the professional future as well as a place of socialization, affection and life.

This diploma work is concerned with planning and analysing modules of Student-School Relationship Management system (referred to as S-SRM) at universities in the Czech Republic. The goal of this diploma work is to basically devise and afterwards to verify the modules of the S-SRM system from the point of view of their contents and peripherally also its functionality. The part of the goal, that is concerned with the design, is accomplished by the description of the individual modules of the S-SRM system. One part of the goal dealing with the verification of these modules is fulfilled by the means of a research in the group of future users of the S-SRM system (students). This research is realised via the questionnaire on the Internet, and by the means of the comparison of the chosen parts of proposed modules of the S-SRM system with the goals gained in the previous requirements analysis (which means the questionnaire on the Internet). The diploma work is divided into six parts. The first part states the topic. The second part is concerned with the CRM systems (Customer Relationship Management) which are the basis for S-SRM systems. This part is followed by the third section that describes the individual modules of the S-SRM systems, and it also shows the options for its enlargement. The fourth part is dedicated to the questionnaire survey and determination of hypothesis. The analysis of the data gained in the survey is stated in the fifth section that are hypothesis evaluated. In the last, the sixth part, there are inferred the conclusions emerging from the previous parts. The theory of the suggested parts of the modules of the S-SRM system and the practice, the results gained in the previous analysis of the requirements, are compared in this last section. There are two main assets of this diploma work. One of the main assets is the proposal of the modules of the S-SRM itself from the point of view of its content and peripherally its functionality. The second main asset is the realisation of the questionnaire survey and the analysis of the gained data that show the preferences of one group of the users of the S-SRM system, namely the students.

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