This study explored the relevance of sustainability labelling for Chinese consumers’ perception of the luxuriousness of, and purchase intent for sustainability-labelled exotic leather accessories. The Wiedmann, Hennigs and Siebels’ Luxury Value Perception Scale (2007), as well as the Vigneron and Johnson’s (2004) Brand Luxury Index (BLI) model as adapted by Kim and Johnson (2015) served as the conceptual framework for the study. An online questionnaire was distributed across China and completed by willing participants. Qualtrics, a reputable international market research platform, used their extensive database of consumers for sampling purposes and managed to collect 526 completed and usable questionnaires. All participants had visited South Africa in the last five years or have the intention of visiting in the next five years. Both males and females were included in the study provided that they fell into the millennial generational cohort as of the year 2019 (born between 1979 and 2000). Data analysis was achieved through exploratory factor analysis and the calculation of the Cronbach alpha coefficients and eigenvalues. The outcome of the factor analysis for the sample identified three factors instead of the four factors proposed by the original Wiedmann, Hennigs and Siebels (2007) scale, namely “Pleasure”, “Others” and “Financial”. It seems that the Chinese millennials in this study considered everything that exotic leather accessories can do for them on a functional an individual level as one concept, named “Pleasure”. Additionally, respondents indicated that the “Pleasure” value perception was also the most important to them. Social items of the original scale loaded on the “Others” factor and although a little less important than the “Pleasure” factor, it is particularly important to the respondents in this study to know what others think of people who use certain exotic leather accessories. Finally, Financial items of the original scale loaded on the respondents’ “Financial” factor, which was considered to be the least important for the respondents in this study. A repeated measures ANOVA was performed to investigate whether the sample differed with regard to their perceptions of the factors “Pleasure”, “Others” and “Financial”. Post hoc analyses showed that there were significant differences with regard to all pairwise comparisons. The highest score was obtained on Pleasure, followed by Financial and Others. The outcome of the factor analysis for the sample’s perception of the luxuriousness of the four different sustainability-labels identified one identical factor for each of the four labels, instead of the five factors of the revised Kim and Johnson (2015) scale. The factor was named “Luxuriousness”. A repeated measures ANOVA was performed to investigate whether the sample differed with regard to the respondents’ perceptions of the luxuriousness between the four labels, however post hoc analyses revealed no significant differences with regard to any pairwise comparison. The outcome of the factor analysis for the sample’s purchasing intent, based on Spears and Singh’s (2004) scale indicated that the respondents had in all four cases a very strong purchasing intent for the sustainable exotic accessories, with only small differences between the four differently labelled exotic leather accessories. A repeated measures ANOVA was performed to investigate whether the sample differed with regard to their purchase intentions for the four labels. Post hoc analyses showed that there was a statistically significant difference between respondents’ purchase intent for Label 2 and Label 4, as well as a statistically significant difference between respondents’ purchase intent for Label 3 and Label 4. Respondents’ purchase intentions for both Labels 2 and 3 were therefore significantly higher than their purchase intent for Label 4. According to the results, there were statistically highly significant strong, positive correlations between the respondents’ most important Pleasure luxury value perception and their Purchase Intent for all four labels. Therefore, the more important the Pleasure luxury value perception becomes, the stronger becomes the respondents’ Purchase Intent for all four sustainability labelled accessories. Results of this study make positive contributions for various role players within the exotic leather industry. Manufacturers, retailers and marketers can all benefit from the results of the study. Recommendations for industry and future research are made. / Dissertation (MConsumer Science)--University of Pretoria, 2019. / Consumer Science / MConsumer Science / Unrestricted

Sustainability labels play an important role as information providers in the food sector. They serve consumers with information regarding a product’s sustainability performance and shows whether the product is compliant with certain rules and regulations. Consumers of today do however find it difficult to orient among the multitude of label alternatives and there are difficulties knowing exactly what the labels stand for. Additionally, the complex concept of sustainability is not fully portrayed through existing labels, as they communicate a one-dimensional viewpoint and lack transparency regarding its sustainability assessment criteria of the product. This lack of transparency creates information asymmetry between consumers and producers, which in turn prevents consumers from making an informed choice. To decrease the prevailing information asymmetry, multidimensional sustainability labels can be an alternative. This since they communicate multiple dimensions of sustainability in a simplified and objective manner. The main aim of the study is to examine whether different consumer attributes correlate with the perception of a multidimensional label. Further, the study aims to evaluate a multidimensional label’s potential to decrease the information asymmetry within the food sector. This was investigated through an online survey with 879 respondents. The results showed that (i) the only customer attribute that correlates with the perception of a multidimensional label is the respondent’s sustainability profile, (ii) the multidimensional label is considered necessary and complementary to existing labels as it clarifies a product’s sustainability performance, and (iii) further research is needed, e.g. regarding what design is easiest to comprehend, to successfully introduce it to the food sector. / Hållbarhetsmärkningar utgör en viktig roll som informationsspridare inom livsmedelsindustrin. De förser konsumenter med information angående hur hållbar en produkt är samt visar huruvida produkten lever upp till vissa regler och förordningar. Dagens konsumenter upplever dock att det är svårt att orientera sig bland alla hållbarhetsmärkningar och att det är svårt att veta vad respektive märkning står för. Dessutom skildrar befintliga hållbarhetsmärkningar inte det komplexa begreppet hållbarhet på ett tillfredsställande sätt, då de kommunicerar en endimensionell bild där märkningens bedömningskriterier inte beskrivs. Denna avsaknad av transparens skapar informationsasymmetri mellan konsumenter och producenter, vilket i sin tur begränsar konsumenternas förmåga att göra ett informerat val. För att minska den rådande informationsasymmetrin kan multidimensionella hållbarhetsmärkningar vara ett alternativ. Detta då de kommunicerar flera dimensioner av hållbarhet på ett förenklat och objektivt sätt. Det huvudsakliga syftet för denna studie är att undersöka huruvida olika konsumenters egenskaper korrelerar med uppfattningen av en flerdimensionell hållbarhetsmärkning. Studien syftar även till att undersöka den flerdimensionella hållbarhetsmärkningens potential att bidra till en minskad informationsasymmetri inom livsmedelsindustrin. Detta undersöktes med hjälp av en nätbaserad enkät med 879 respondenter. Studiens resultat visade att (i) en konsuments hållbarhetsprofil påverkar uppfattningen av en flerdimensionell hållbarhetsmärkning, (ii) den flerdimensionella hållbarhetsmärkningen anses nödvändig och kompletterande till befintliga hållbarhetsmärkningar då den förtydligar hur hållbar en produkt är samt (iii) att vidare studier är nödvändiga för att framgångsrikt introducera hållbarhetsmärkningen till livsmedelsindustrin, exempelvis angående vilken design som är enklast att förstå.