Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2002.

Thesis (PhDBusinessAdministration)--University of South Australia, 2003.

This study aims to contribute to a better understanding of communication differences in effective and ineffective teams. It investigates task and socio-emotional verbal behaviours over time and its relationship to team effectiveness and team members' self-perceived member viability. The author used an aural observational method to examine verbal communication of three teams. Participants were post-graduate students formed into teams, working on a complex and dynamic task over a project duration of five days in a classroom setting. Spoken interaction was audio recorded and analysed using Bales' (1950) Interaction Process Analysis (IPA). Three questionnaires were developed, mainly by combining existing measurement instruments from communication and small group research, measuring team effectiveness and member viability. The analysis of selected team meetings with IPA displayed interesting task and socio¬emotional communication differences in effective and ineffective teams. These differences were more visible in socio-emotional interaction than in task-related interaction. Observed interaction patterns changed over time, although communication behaviours were more stable in the effective teams. Findings indicate that a consistently high level of positive socio-emotional communication in combination with a consistently low level of negative socio-emotional interaction seem to facilitate team effectiveness, while a high level of negative socio-emotional interaction or constantly changing socio-emotional behaviour seems to inhibit team effectiveness. It seems to suggest that communication behaviours impact upon team effectiveness and member viability. When communication behaviours could be described as task focused with a consistent level of positive reactions, outweighing negative reactions, effectiveness and member viability can increase. Opposite behaviours, shifting from task to interpersonal issues in combination with negative reactions outweighing positive reactions can lead to low levels of perceived member viability and a lack of effectiveness. The results lead to the suggestion that communication behaviours and member viability, particularly cohesion and willingness to continue as a member of this team, seem to be indicators for a team's 'well-being' and impact upon its effectiveness. These factors seem to be especially visible at the beginning and the temporal midpoint of a project. During these two periods, monitoring of the team process is recommended, either self-managed or with support from outside the team in order to prevent communication problems impacting on team effectiveness.

The main aim of this research is to investigate how elements of the dynamic and temporary team environment of construction project teams influence trust, commitment, satisfaction and learning in the teams. While much can be learnt from the current literature about teams, the theories have mainly derived and focused on teams from permanent environments such as manufacturing, hospitality, health care, education and technology sectors. The uniqueness of construction project teams (for example, temporariness and multi-organisations involvement) creates a team working environment different from common permanent work teams. As such, numerous questions arise when we consider how construction project teams function and how the members are influenced by the temporary and dynamic team environment. For example, how do the project team members establish trust and commitment in the project team environment? How does the interdependency on each other to accomplish their assigned tasks influence individual members?? attitudes and learning in the project teams? The research adopted a cross-sectional mixed method research design employing both quantitative and qualitative methods of data collection in Singapore construction industry. The quantitative method involved survey questionnaires collected from 136 construction practitioners from 47 project teams. The qualitative method involved in-depth interviews with 28 construction practitioners. Quantitative statistical analysis was performed on the survey data using Statistical Package for Social Scientists (SPSS) and qualitative thematic analysis was performed on the interview data using computer-assisted qualitative data analysis software - NVivo. Amongst other things the research findings indicated that individual team members?? perceived task interdependence and reward interdependence are positively related to their trust and commitment in the team. Additionally, their satisfaction in the team played a mediating role between the relationships. With respect to team learning, the research found that team goals, task interdependence and reward interdependence influence team learning, and team learning contributes to the performance of project teams. On a broad view, the circumstances in which how team members?? trust, commitment, satisfaction and team learning are influenced appear to be similar with other work teams. However, in-depth interviews with construction professionals revealed many complex and subtle factors relating specifically to construction project teams, such as, multi-projects and multi-organisations involvement, and degree of familiarity between the members before the team is set up. These factors are central to the team members. In conclusion, this study has brought insights into how temporary construction project team environment influence members?? team attitudes and team learning experience.

The overall aim of the present study was to contribute to the argument put forward by Burt, Chmiel and Hayes (2009) that trust in the context of employee selection and training can be negative for safety. The present study builds on these authors argument that new employees pose a safety risk and any effort to build trust in the safety behaviours of new team members and/or to reduce perceptions of the safety risk of new employees (e.g. through selection and training) could likely have negative consequences. The research was conducted in eight organisations from the manufacturing, construction, engineering and rail industries which are characterised by high accident rates (Statistics New Zealand, 2008). There were 118 participants which completed an anonymous occupational safety questionnaire. The participants were employees who worked in teams in high risk industries characterised by a history of turnover. The results supported past findings in that trust in selection and training was positively correlated with immediate trust in new team members. There were mixed results regarding the hypothesis that trust in selection and training is negatively correlated with perceived risk from new team members. In particular there was some support for this hypothesis at the highest job risk level. The results supported the hypothesis that there is a positive correlation between the number of selection and training processes used by organisations and immediate trust in new team members. The results also indicated that the previous safety outcomes of new team members acts as a mediator between trust in selection and training, and immediate trust in new team members. Results are discussed in terms of the concerns and implications for organisations aiming to reduce accident rates.

Thesis (MComm)--University of Stellenbosch, 2006. / Bibliography. Also available via the Internet.

Thesis (B.A. (Hons.))--University of Adelaide, 1987. / Includes bibliographical references (leaves 63-66).

Thesis (M.A.)--University--State, 2006. / Includes bibliographical references (leaves 104-121).

Thesis (Ph.D.) -- McMaster University, 1998. / Includes bibliographical references (leaves 149-166). Also available via World Wide Web.

Thesis (Ph. D.)--Ohio State University, 2007. / Title from first page of PDF file. Includes bibliographical references (p. 96-101).