<p> Over the years, local television news stations across the nation have seen a dramatic decrease in viewership. Much like newspapers, fewer people are relying on television news for several reasons. Two of the biggest culprits are the age of new technology and social media. These two factors alone have reprogrammed people's daily habits, changing the landscape of television news viewership and resulting in uncertain times at local television news stations. Few studies have been done on the future of local television news. Of the studies that have been conducted, it is clear to see that local news is still relevant even in times of change, uncertainty and evolution, but can it make enough of a profit to survive? The million dollar question TV executives are trying to answer is: How will local TV news stations stay afloat in these uncharted waters? In an attempt to answer this question, qualitative research in the form of ethnography and interview was conducted. The findings in this study reveal television news stations must stay on the cutting edge of technology in order to engage their viewers. They must also think of creative ways to generate revenue besides the traditional way of advertising. Without healthy news ratings, local television news organizations are forced to lower their advertising rates to those seeking to spend money on commercial time. This, in turn, has resulted in a loss of millions of dollars a year for TV stations. The end result will be evident to both stations and viewers. The future of local television news and the direct impact to viewers is discussed. </p>

<p> Extrinsic motivation may affect knowledge sharing in a virtual community. As virtual communities have become ubiquitous, understanding knowledge sharing in virtual communities has become very important. Knowledge sharing is one of the factors that allow virtual communities to be viable. This study sought to observe knowledge sharing in a virtual community, which does not use extrinsic motivation techniques as incentives to share knowledge. This correlation study used a framework that included the elements of social capital and outcome expectations. This study found that extrinsic rewards over time appear not to be important in knowledge sharing. The long term effect may be that extrinsic rewards are much less important than the design of the virtual community and the internal motivation of the members of the virtual community. One-hundred and thirty-three persons participated in this study.</p>

<p> The goal of this study was to determine how the Acadiana cultural region (St. Martin, St. Landry, Acadia, Vermillion, Lafayette and Iberia parishes) used social media in crisis response strategies. The researcher used a purposive sample and qualitative long interviews to gather data from six public relations practitioners in Acadiana. Practitioners were selected from the Lafayette Chamber of Commerce website in the section labeled "Advertising &amp; Media" (http://business.lafchamber.org/list/ql/advertising-media-1). Results proved the hypotheses that practitioners used Twitter for the dissemination of information and Facebook was perceived to have the most interaction among all social media sites in the study. In addition, the results determined how practitioners used social media in the following categories and themes: usability, service and frequency.</p>

<p> This study uses conversational analysis to identify how adolescents with pragmatic difficulties use text messaging to establish friendship networks. Individuals diagnosed with Social Communication Disorders (SCD) have normal intelligence, however reportedly exhibit difficulties interacting in face-to-face social situations due to differences in their interpretation of both social and linguistic cues. These miscues often lead to problems in deciphering subtle linguistic meaning indicators or in decoding physical concomitants of communication signaling nuances of conversations in friendship networks. Text messaging eliminates meaning-making social cues and subtle linguistic markers present in face-to-face interactions. With text messaging becoming a ubiquitous form of interaction for adolescents, it remains to be seen how individuals diagnosed with SCD use texting to establish and maintain social practices. This dissertation study examined text messaging use in a group of adolescents diagnosed with SCD. Six adolescents collected and saved text messages for a period of 1-4 months. Using a conversational analysis framework, texts were parsed into conversational units and coded for specific communicative indices that marked communicative competencies. In addition, individual interviews with adolescent participants and their parents served to contextualize the analysis of the collected text conversations. Results indicated that the participants showed communicative competencies that belie their language use in face-to-face interactions. These adolescents, though they all report that they prefer face-to-face interactions, effectively used text messaging as a medium for maintaining social relationships, and all participants related that friendships are enhanced when they have access to friends via phone. The adolescents in this study used diverse language styles to communicate with different people. Instances of creative language found throughout their texting bodes well for these adolescents diagnosed with SDC, as success in this context may further encourage other forms of both written and verbal language use. If the creative nature of the texting sphere is exploited, and individuals show communicative competence in this medium, we need to redefine competence and recognize more instances of appropriate communication with peers, thus expanding the social networking of these individuals in meaningful ways. Additionally, culturally established categories framing this particular disorder should be reconstructed to constitute these individuals as capable communicators.</p>

This dissertation explores the collaborative process and use of language that went into the creating the United States Constitution in 1787. From a technical communication perspective, the collaborative process explored did not develop any new theories on collaboration, but instead, allows scholars to track the emergence of a well-documented America collaborative process from the early period of the developing American nation on a document that has remained in use for over 235 years. in addition to examining this collaborative process, the author also discusses the use of passive voice and negative language in the first article of the Constitution.

Comics is a writing style that is often written off as just something done for entertainment or design. However, there are many facets of comics that make it a suitable candidate for technical documentation. By nature, comics is a visual and universal language and, as such, is the basis for an investigation of comics within the scope of technical communication. This research investigates whether comics can be automatically generated, based on a set of predefined panel templates, for such purposes while also providing for flexibility in both content and ultimate consumption format. A within-subjects study run with over 200 participants compared comics to two of its traditional documentation style contenders, prose and step-oriented, in terms of understanding and evaluation metrics, including those related to user experience. Results indicate that comics as a documentation style can offer enhanced, more positive user experiences, albeit not being overall better than the other styles. / Master of Science

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In this dissertation, I report findings from three case studies of rhetoric about the internet based on a rhetorical theory of the internet as physical and digital hybrid. I understand digital and physical hybridity as connections between physical and digital objects enabled by the internet that trouble a delineation between digital and physical space. I begin my study by tracing the history of the internet and its relationship with materiality. While the vastness of the internet is not something that can be readily understood, it is something that spreads across space and time, resulting in effects that demand rhetorical response. I describe rhetorics of purification as rhetorical responses to the internet that isolate physical and digital objects and ascribe to these objects different qualities. These rhetorics can be productive in rendering the internet and its effects salient within different discourses, but they can also be limiting in terms of aspects of the internet that they elide. To situate my work, I review literature in the field focused specifically on the emergence of digital rhetoric and its theories, methods, and objects of inquiry. I describe a primary method of rhetorical analysis for locating rhetorical strategies used to account for internet technology in different discourses, with supplementary methods including distant reading and interface analysis. In the first case study, I consider a social media app that leveraged smartphone geolocation technology to situate anonymous online discourse within physical locations and analyze responses to the service and posts on the app. In the second case study, I consider legal decisions in the United States focusing on the rhetorical moves that make internet interactions matter within the context of internet surveillance and privacy rights. In the final case study, I consider online-only writing courses and the impact of online platforms on pedagogy through a procedural interface analysis. In conclusion, I focus on the relevance of these studies to ongoing conversations in digital rhetoric concerning social media, internet privacy, and pedagogy. / Doctor of Philosophy / This dissertation considers the internet from the perspective of rhetoric, which is the study of the theory and practice of written, spoken, and other modes of communication and debate. I report findings from three case studies about the internet in terms of digital and physical hybridity and rhetorics of purification. Digital and physical hybridity refers to the internet in terms of connections between physical objects (like people, buildings, and the environment) and digital objects (like data and computer code) that make a distinction between the two kinds of objects difficult. This means that the internet itself cannot be completely reduced to physical or digital components, even though it sometimes is in communication. Rhetoric where this distinction between digital and physical occurs can be understood as a rhetoric of purification because digital and physical objects are separated, or purified, from the deeper network of relationships between physical and digital objects which makes up the internet and the common reality both kinds of objects share. Rhetorics of purification can make the internet easier to understand and communicate about, but they can also overlook the deeper effects of the internet and its relationships with places, people, and communities. This dissertation takes up three different case studies related to rhetorics of purification. To demonstrate how this theory relates to the field, I review literature in rhetoric that considers digital texts, interfaces, and the internet in different ways in response to changes in technology. To study rhetoric surrounding the internet, I used a method of rhetorical analysis applied to different texts related to the internet. I combined this method with several methods of computer-assisted analysis including analysis of large bodies of text and interface analysis. I applied these methods within three different case studies. Each case study considers examples of rhetoric that represents the internet as distinct physical and digital components. In my first case study, I consider a social media service that used location information from users’ devices to situate anonymous online discourse within physical communities and analyze responses to the service. In my second case study, I consider legal decisions in the United States about internet surveillance and privacy rights. My analysis focuses on the rhetorical moves that are used in the legal decisions that relate the internet to the privacy of individuals and groups. In my final case study, I consider online-only writing courses and the impact of online platforms on teaching. In conclusion, I focus on the findings from these case studies and their relevance to ongoing conversations in the field concerning social media, internet privacy, and online teaching.