The problem of this study was the lack of knowledge about user satisfaction with the library services which are provided at the library of the Ministry of Foreign Affairs (MFA) in Saudi Arabia. The purpose of the study were two-fold: (1) to measure, evaluate, and analyze user satisfaction with the library services provided at the MFA Library for the employees; and (2) to develop a model for evaluation of user satisfaction of library services in government libraries in Saudi Arabia.

The problem of this study was the lack of knowledge about user satisfaction with the library services which are provided at the library of the Ministry of Foreign Affairs (MFA) in Saudi Arabia. The purposes of the study were twofold: (1) to measure, evaluate, and analyze user satisfaction with the library services provided at the MFA Library for the employees; and (2) to develop a model for evaluation of user satisfaction of library services in government libraries in Saudi Arabia.

Practitioners and academics clearly established that participation in the EU system of foreign policy-making transforms national foreign policies. Whilst there have been detailed studies of the impact of participation in EU foreign policy on the original fifteen member states there are, as yet, few academic studies that have thoroughly investigated the impact of progressive integration in the area of EU foreign and security policy on the new (i.e. those who joined since 2004) member states. This thesis aims to address this deficit by focusing on the impact of Poland's participation in the Common Foreign and Security Policy (CFSP). It examines the processes of 'downloading', as it is argued here that involvement in CFSP has had a direct effect on both the procedures of foreign policy-making in the Polish Ministry of Foreign Affairs (MFA) and, on the substance of Polish foreign policy as well as the impact of 'uploading' from member states to the EU level and 'crossloading' between EU member states. The thesis addresses the relevant conceptual issues and provides an outline of the academic debate regarding Europeanisation and foreign policy. It identifies three mechanisms that are responsible for change: conditionality, socialisation and learning. It suggests that a member state first adapts its national foreign policy to bring it in line with the EU's acquis politique and introduces basic changes in its institutional procedures in order to effectively participate in the EU's CFSP. Only later, does socialisation and learning result in changes to how national foreign policy is made, which then facilitates both changes to the substance of national policy and the uploading of national preferences to the EU level. A two-phase model of change is introduced which identifies April 2003, when Poland first became an active observer within the EU, as the date when Europeanisation began. The thesis provides a brief explanation of the transformation of Polish foreign policy after 1989, in order to provide contextual background for the four substantive chapters which follow: one procedural on the changes in the Polish MFA and three related to policy substance. The latter three chapters examine the Europeanisation of policy towards Poland's East European neighbours in general and policies towards Ukraine and Belarus in particular. The thesis concludes with a set of methodological and conceptual observations followed by analysis of the empirical findings.

In the Master thesis I deal with the topic of the professional and personal life of diplomats working at the Ministry of Foreign Affairs of the Czechoslovak Socialist Republic/Czech and Slovak Federative Republic and Czech Republic in the 1980's and 1990's. In the background of historical context it is focused on performing of diplomats foreign duties, working issues, achievements and challenges, everyday routine will not be omitted. Specifically it will reflect themes of preparing to leave abroad, to socialize in given country, everyday duties, family life and a free time. Primary source of the Master thesis will contain of the interviews led by method of oral history.

The present thesis evaluates the responses of the contemporary Greek foreign policy structures and processes, conceptualised as the Greek foreign policy system, in the face of the transformation of world politics. This transformation, precipitated by the concurrent complex processes of globalisation and regionalisation, pose empirical and analytical challenges to the national management of foreign policy. Consequently, government departments and agencies assigned with responsibility for the conduct of what has been traditionally termed foreign policy, namely the national foreign policy machinery with the foreign ministry and the diplomatic network at its core, find themselves challenged as roles and responsibilities are relocated. Such change underpins the machinery s institutional responses and the need to rethink its role and structure. The thesis synthesises several literatures, primarily those identified with international relations, transformational foreign policy analysis, and new approaches to diplomatic studies informed by insights from institutionalist approaches. This is combined with extensive fieldwork within the Greek bureaucracy and the diplomatic network, and seeks to cast light on a relatively understudied area: namely the organisation and nature of the Greek foreign policy system in an era of considerable change. The thesis draws a dual image of the contemporary Greek foreign policy system which displays elements of both continuity and change. According to the first image, the Greek foreign policy machinery embraces contemporary foreign policy developments, and is enmeshed in a process of change and adaptation as a response to its changing operational environment. The second image depicts the foreign policy system as traditionalist conforming to geopolitical approaches, which are linked to compartmentalisation in the organisation of foreign policy. This image is supported by evidence which suggests that the Greek foreign policy machinery is infused with elements of hierarchy, centralisation and verticality in its organisation, which prevent the adoption of integrated and horizontal models prescribed by globalist approaches to the management of foreign policy.

Cette étude traite de la fondation du ministère des Affaires étrangères du Liban sous le mandat du président Béchara El-Khoury (septembre 1943-septembre 1952), premier chef d'État du Liban indépendant. La création de cette institution étatique a été un enjeu dans le processus d'affranchissement national qui a mis fin au mandat français. L'étude met en évidence la contribution du ministère des Affaires étrangères au parachèvement de l'indépendance et, en particulier, son rôle dans les négociations que le Liban a menées en 1946 en vue de l'évacuation des troupes franco-britanniques de son territoire et qui ont permis à la jeune diplomatie libanaise de faire ses premières preuves. Elle analyse l'oeuvre de structuration du ministère, l'organisation de son administration centrale, la formation de son cadre diplomatique et consulaire ainsi que la création de ses premières légations à l'étranger. Mais au-delà de l'institution étatique et en lien direct avec elle, l'étude s'intéresse à sa fonction, la politique étrangère, et sa transformation, sous le régime de l'indépendance, en politique publique à part entière. Elle met l'accent sur le champ politique, idéologique et social dans lequel le ministère des Affaires étrangères a évolué et la politique étrangère a été élaborée. Elle analyse les parcours et les motivations des "pères fondateurs" du Liban indépendant et les principes de base de leur politique étrangère qui ont guidé le ministère des Affaires étrangères de 1943 à 1952. L'étude tente, enfin, de montrer les limites de l'institutionnalisation de la politique étrangère libanaise à l'épreuve des crises régionales et internationales, notamment l'émergence de la Guerre froide et du conflit israélo-arabe, et leurs répercussions sur les équilibres nationaux institués par le Pacte de 1943. / This study deals with the foundation of the Ministry of Foreign Affairs of Lebanon under the Presidency of Bishara El-Khoury (September 1943-September 1952), the first President of the independent Lebanon. The formation of this institution was an important issue in the process that leads Lebanon to its independence and to the end of the French Mandate. The study focuses on the contribution of the Ministry of Foreign Affairs in this struggle and particularly its role in the negotiations that Lebanon conducted for the evacuation of the French and British troops from its territory, which allowed the young Lebanese diplomacy to experiment its first success. The study also analyses the structuring work of the Ministry, the setting up of its central administration, the formation of its diplomatic and consular staff and the creation of its first diplomatic missions abroad. However, beyond the institution and in close connection with it, the study focuses on its function, the foreign policy, under the independence regime and its transformation into a full public policy. It emphasizes on the political, ideological and social ground in which the ministry was developed and the foreign policy elaborated. It analyses the political career and the motivations of the founding fathers of the independent Lebanon and the principles of their foreign policy that guided the Ministry of Foreign Affairs from 1943 to 1952. The study, finally, try to show the limits of the institutionalization of the Lebanese foreign policy that experiments its first regional and international crisis, particularly the rise of the Cold war and the Israeli-Arab conflict, and their consequences on the national balance established by the Pact of 1943.

A Diplomacia Pública trata da comunicação dos temas de política externa de um país para participar na discussão do tema no país, apresentando como objetivo verificar como as características da cultura organizacional do Itamaraty impactam no papel da Assessoria de Imprensa do Gabinete do Ministério das Relações Exteriores no desenvolvimento da Diplomacia Pública. A análise foi realizada em comparação aos princípios elaborados por James Grunig (2002) na Teoria da Excelência em Relações Públicas. Os dados selecionados para análise de conteúdo foram recolhidos por meio de entrevistas com diplomatas ligados à Assessoria de Imprensa do Gabinete, diplomatas externos à Assessoria do Gabinete e jornalistas com experiência na cobertura de temas internacionais. A pesquisa foi complementada com dados extraídos da análise do site do Itamaraty e de suas redes sociais oficiais: Facebook, YouTube, Twitter, Flickr, SoundCloud e Instagram. O estudo revelou que as características organizacionais do Itamaraty como bacharelismo, formalismo, espírito de corpo e elitismo estão presentes na Assessoria de Imprensa do Gabinete, de maneira a impactar nas atividades de Diplomacia Pública, distanciando-as dos princípios da Teoria da Excelência de Grunig (2002). / Public Diplomacy addresses the communication of a country\'s foreign policy to the international public opinion. Considered to be an interdi sci pl i nary theme between Communication and International Relations, the Public Diplomacy a theme scarcely researched in Brazil. This dissertation intends to participate in the discussion of the subject in the country, aiming to verify how the characteristics of Itamaraty\'s organizational culture impact on the role of the Press Office of the Cabinet of the Ministry of Foreign Affairs in the development of Public Diplomacy. The analysis was carried out in comparison to the principles elaborated by James Grunig (2002) i n the Theory of Excellence i n Public Relations. The data selected for the analysis were col I ected through interviews with diplomats I inked to the Press Office of the Cabi net, diplomats outside the Press Office and journalists with experience in the coverage of international issues. The research was complemented with data extracted from the analysis of the Itamaraty\'s website and official social networks: Facebook, YouTube, Twitter, Flickr, SoundCloud and Instagram. The study revealed that the organizational characteristics of Itamaraty as bachelorism, formalism, esprit de corps, and elitism are present in the Press Office of the Cabinet, in a manner that it impacts the activities of Public Diplomacy, distancing them from the principles of Grunig\'s Theory of Excellence (2002).

<p>The aim of this thesis is to describe and analyse the Swedish policy towards the Korean Conflict 1947–1953. “Swedish policy” means primarily the Swedish Government’s policy, but also the action taken by the Swedish Ministry for Foreign Affairs and the Swedish Defence Staff. </p><p>When the UN treated the issue of Korea in the years before the outbreak of the Korean War in June 1950 the Swedish government abstained from voting for reasons of principle or legality, namely that the Korean issue belonged to the peace regulations after the Second World War, in which Sweden, as an ex-neutral state, considered that it should not participate. </p><p>During the Korean War 1950–1953 the Swedish government almost consistently and in many different ways supported the US-led coalition in defence of South Korea. Although never officially mentioned, this support was given with considerable uneasiness. This uneasiness stemmed not only from fears that the neutrality policy would be compromised in the eyes of the Soviet Union but also from fears of what the reaction would be like in Sweden. The fear concerned two things: that the public support for Sweden joining the Western alliance would be strengthened, and that there would be negative reactions among their own crack units, who were regarded as neutrality supporters. Certain elements in the policy adopted by the Government have been judged as attempts to try to counteract this. </p><p>Due to its status as non-aligned country without combat troops in Korea Sweden was given a number of assignments of a mediating and bridging nature during the Korean War. The Swedish government had worries that some of those assignments would be expensive and difficult to carry out. But Sweden had an obvious interest in putting an end to the war and the government also realized that the fact that Sweden was given such missions could be used to justify the Swedish policy of neutrality. </p><p>The Korean War broke out quickly and surprisingly and was initially mobile and fluctuating with several dramatic changes in the successes in the field. Throughout the war, also when the warfare had become more static and the armistice negotiations had started, there was a latent threat of escalation towards a major war between East and West. The Swedish foreign and security policy experts in the Ministry for Foreign Affairs and the Defence Staff could not predict the outbreak of the Korean War and all the dramatic shifts, but they had an accurate basic attitude concerning the two superpowers’ desire to avoid a world war and restrict the Korean War to Korea. </p>

The aim of this thesis is to describe and analyse the Swedish policy towards the Korean Conflict 1947–1953. “Swedish policy” means primarily the Swedish Government’s policy, but also the action taken by the Swedish Ministry for Foreign Affairs and the Swedish Defence Staff. When the UN treated the issue of Korea in the years before the outbreak of the Korean War in June 1950 the Swedish government abstained from voting for reasons of principle or legality, namely that the Korean issue belonged to the peace regulations after the Second World War, in which Sweden, as an ex-neutral state, considered that it should not participate. During the Korean War 1950–1953 the Swedish government almost consistently and in many different ways supported the US-led coalition in defence of South Korea. Although never officially mentioned, this support was given with considerable uneasiness. This uneasiness stemmed not only from fears that the neutrality policy would be compromised in the eyes of the Soviet Union but also from fears of what the reaction would be like in Sweden. The fear concerned two things: that the public support for Sweden joining the Western alliance would be strengthened, and that there would be negative reactions among their own crack units, who were regarded as neutrality supporters. Certain elements in the policy adopted by the Government have been judged as attempts to try to counteract this. Due to its status as non-aligned country without combat troops in Korea Sweden was given a number of assignments of a mediating and bridging nature during the Korean War. The Swedish government had worries that some of those assignments would be expensive and difficult to carry out. But Sweden had an obvious interest in putting an end to the war and the government also realized that the fact that Sweden was given such missions could be used to justify the Swedish policy of neutrality. The Korean War broke out quickly and surprisingly and was initially mobile and fluctuating with several dramatic changes in the successes in the field. Throughout the war, also when the warfare had become more static and the armistice negotiations had started, there was a latent threat of escalation towards a major war between East and West. The Swedish foreign and security policy experts in the Ministry for Foreign Affairs and the Defence Staff could not predict the outbreak of the Korean War and all the dramatic shifts, but they had an accurate basic attitude concerning the two superpowers’ desire to avoid a world war and restrict the Korean War to Korea.

Submitted by MAYRA DO PRADO null (mayradoprado@gmail.com) on 2017-04-19T20:37:25Z No. of bitstreams: 1 Dissertação de mestrado - Mayra do Prado.pdf: 1400725 bytes, checksum: 055cbed46144aa15aeeeeb229bd8d70f (MD5) / Approved for entry into archive by Luiz Galeffi (luizgaleffi@gmail.com) on 2017-04-19T20:44:46Z (GMT) No. of bitstreams: 1 prado_m_me_mar.pdf: 1400725 bytes, checksum: 055cbed46144aa15aeeeeb229bd8d70f (MD5) / Made available in DSpace on 2017-04-19T20:44:46Z (GMT). No. of bitstreams: 1 prado_m_me_mar.pdf: 1400725 bytes, checksum: 055cbed46144aa15aeeeeb229bd8d70f (MD5) Previous issue date: 2017-03-27 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O período que compreende o regime militar brasileiro foi marcado pela apropriação e aplicação de uma nova concepção estratégica de segurança baseada na Doutrina de Segurança Nacional (DSN). Os conceitos de “fronteira ideológica”, “inimigo interno” e a própria flexibilização do termo “comunismo” conduziram os governos autoritários do Brasil e do Cone Sul a um alinhamento ideológico e à cooperação na área de segurança que se materializaram, entre outras formas, na constituição de uma comunidade de informações. No Brasil, as atividades de busca, coleta e produção de informações em âmbito interno estiveram sob o controle do Serviço Nacional de Informações (SNI) e, externamente, a cargo do Centro de Informações do Exterior (CIEx), o qual teve significativa importância na consolidação e difusão da perspectiva anticomunista no continente sul-americano. Sua existência e seu vínculo com o Ministério das Relações Exteriores suscitam questionamentos sobre a participação deste em atividades realizadas durante o regime autoritário, ainda que sempre tenha buscado manter uma imagem de neutralidade quanto às questões de política interna, e indica um possível envolvimento diplomático na Operação Condor. As informações reveladas pelos documentos oficiais recém-abertos e as raras e divergentes opiniões de pesquisadores sobre a participação do Itamaraty no regime militar são fontes de análise desta pesquisa, cujo objetivo é compreender o funcionamento do CIEx durante o regime militar brasileiro, tendo em vista três formas de atuação que o mesmo empreendeu ao longo de sua existência. A análise consiste na comparação entre a dinâmica de desenvolvimento do sistema nacional de Inteligência nas principais potências mundiais e nos países do Cone Sul, especialmente o Brasil, onde a criação de um órgão como o CIEx refletiu a “reexternalização” do conflito ideológico. / The appropriation and application of a new strategic concept of security based on the National Security Doctrine (NDS) have marked the Brazilian military regime’s period. The concepts of "ideological borders", "internal enemy" and the flexibility given to the term "communism" led the Brazil and Southern Cone’s authoritarian governments to an ideological alignment and cooperation in the area of security, which has turned into a Constitution of a community of information. In Brazil, the National Information Service (NIS) was in the control of collecting the activities reports collection and producing of information in the internal scope, whereas the External Information Center (EIC) played an important role in the consolidation and dissemination of anti-Communist perspective on the South American continent. Its existence and its link with the Ministry of Foreign Affairs (MFA) raise questions about the participation of this Ministry in activities held during the authoritarian regime, although it has always sought to maintain an image of neutrality on the issues of domestic politics, and indicate a possible diplomatic involvement in Operation Condor. The information revealed by the newly opened official documents and the rare and divergent opinions of researchers on the participation of the MFA in the military regime are sources of analysis of this research, whose goal is to understand the functioning of EIC during the Brazilian military regime, take into consideration three forms of action that it has taken over its existence. This analysis compares the dynamics of development of the national intelligence system in major world powers and the Southern Cone countries’, especially Brazil, where the creation of a mechanism like EIC reflected the "reexternalization" of ideological conflict.