Denna uppsats berör tillit till offentlig sektor i Sverige och dess specifika institutioner. Dessutom undersöks ifall det föreligger skillnader i tillitsnivån, beroende av människors klasstillhörighet. Tillvägagångssättet för att kunna studera detta har varit logistiska regressionsanalyser samt en linjär regressionsanalys. Detta på ett material utfört av SIFO, nämligen välfärdstatsundersökningen från år 2010. Resultaten i denna studie visar att det återfinns klasskillnader i individers sannolikhet för att hysa en hög tillit till offentlig sektor. Detta har varit främst gällande för offentlig sektors kapacitet att tillhandahålla en hygglig levnadsstandard för arbetslösa, sjuka och ålderspensionärer. I analysen visas att klasskillnaderna kan grunda sig i de olika resurser som individerna besitter, vilket i sin tur inverkar på deras förutsättningar för att hysa tillit till offentlig sektor.

In the Australian context policies impacting on economic development have traditionally been the preserve of Commonwealth and state governments. Economic restructuring, particularly since the early 1980’s, has seen the rise of local government as a more active participant in promoting economic development at the local level. What emerged was a highly competitive environment where local governments established their own policies to attract and promote private sector investment and employment growth. Policy makers were faced with the difficult task of identifying the most appropriate policy levers and frameworks that covered a diverse and often competitive range of issues. Australian local governments that established economic development policies were placing themselves in a scenario that was outside the statutory parameters of their legislative frameworks and often well beyond their resource capacity. A prerequisite for effectiveness in this complex area of public policy would be a clear understanding of economic development and the ability of councils to participate in the process. The aim of this research is to establish a model which can explain the role that local government can play in achieving local economic development. By examining the international and Australian literature a broad-based multi-disciplinary model is developed to facilitate interpretation of the concept of economic development in a manner suitable for policy makers in the local government context. This model is tested against in depth case studies of three Australian local governments which have embarked on strong economic development policies. The conclusions focus on the relevance of the model through determining its ‘fit’ with the established policies, and its potential contribution to concept and practice.

Diss. Stockholm : Handelshögskolan, 2007.

Diss. (sammanfattning) Uppsala : Uppsala universitet, 2007. / Härtill 4 uppsatser.

Abstract Title: Lean Production in The Public Sectors Level: Final assignment for Master of Science in Business Administration. Authors: Simon Mårtensson and Ramnpreet Kaur Maan Supervisor: Stig Sörling and Tomas Källquist. Examiner: Lars-Johan Åge Date: 2015 – June. Aim: The use of Lean Production in the public sector is increasing and there are still opportunities for improvement that contributes to a higher customer value. According to previous research that has been done, there is a lack of research in the field of Lean production in the public sector. Thus, the aim of this study is to create an understanding of how Lean production as a concept can help to influence employees to work with continuous improvements and customer value in the public sector. Method: The study has a hermeneutic perspective as a starting point where the substance is studied from an operator approach. We have chosen to build our study with the help of deduction starting with a theoretical framework and then go into the empirical framework. The foundation is built around a case study with a qualitative approach through the semi-structural interviews. Collecting data and analysis has been done through coding to achieve the most essential of it. Result & Conclusion: The study indicates that continuous improvement and customer value are tools that the public sector largely works with. To obtain this the respondents, which represent the authorities, uses Lean meetings, Lean board and shows concrete examples of changes that have a positive impact on the company. Suggestions for future research: We believe that further research on how employees are affected by the work for continuous improvements and customer value in the private sector is of great interest. Contribution of the thesis: The study shows that it is needed to motivate employees so that they will work on continuous improvements and customer value. In connection with this, there are tools that the public sector can use to promote the motivation, which is education and feedback. Key words: Lean Production, employees, continuous improvements, customer value, the public sector.

I samband med en omorganisation av hälso- och sjukvården i Region Gävleborg där bland annat fyra divisioner bildades infördes det balanserade styrkortet som styrverktyg i verksamheten. Styrkortet var ett intressant verktyg för hälso- och sjukvården då det inkluderar såväl finansiella som icke-finansiella aspekter. Syftet med studien är att öka förståelsen för hur det balanserade styrkortet anpassas inom offentliga hälso- och sjukvårdsorganisationer med avseende på om det bidrar till ett gemensamt språk och en helhetsbild av verksamheten.   Denna undersökning gjordes utifrån en kvalitativ fallstudiedesign inom Region Gävleborgs hälso- och sjukvårdsorganisationer. Undersökningen utfördes med hjälp av semistrukturerade intervjuer där fokus legat på chefer och ansvariga personer inom den berörda verksamheten. Den teoretiska referensramen inleddes med allmän forskning kring styrkortet för att sedan smalas av till en mer anpassad bild av styrkortet inom studiens valda bransch.   Resultatet visade att styrkortet medförde ett gemensamt språk samt att kommunikationen mellan de tre organisatoriska nivåerna spelade en central roll för en fungerande verksamhet. Det framgick även ur resultatet att styrkortet kunde medföra en helhetsbild över verksamheten med förutsättning att man vet hur styrkortet ska tillämpas och mätas. Det kan även konstateras att det finansiella perspektivet inte utesluts, utan att det istället utmärker sig som en summa av de övriga perspektivens resultat.   Eftersom studien bygger på en deduktiv ansats avslutas den med en analys där teorin kopplas ihop med det insamlade empiriska materialet för att på så sätt kunna urskilja huruvida dessa stämmer överrens med varandra.   Studien avslutas med en slutsats där innehållet summeras ihop och utformar studiens bidrag samt svarar på syftet.

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Collaboration has been a central feature of Welsh Government policy in respect of delivering effective public services for over a decade yet continues to be difficult to achieve in a meaningful way across sectors, organisations and boundaries. The report of the Commission on Public Service Governance and Delivery in Wales (2014) reinforced the importance of pursuing collaborative initiatives and offered proposals for approaching collaboration more consistently and effectively. This thesis adds new knowledge to understanding the complexities of collaboration through a critical overview of three research outputs relating to collaboration in social services in Welsh local authorities. By reviewing the literature on collaborative theory and practice and applying it to the research outputs which constitute the portfolio, a conclusion is reached that collaboration will remain an elusive objective unless action is taken to improve its chances of successful implementation. A new strategy is proposed for obtaining the necessary increase in the scale and pace of collaboration to justify its position as a continuing part of Welsh Government policy.

O presente estudo tem por objeto o princípio da eficiência, concebendo-o como critério para a atuação administrativa voltada ao atingimento dos Objetivos Fundamentais da República brasileira. Tendo-se por meta a operacionalidade do princípio, são apresentados os conceitos de eficiência colhidos nas doutrinas econômica e jurídica. Além disso, são deduzidos os fundamentos da eficiência. Como questões atinentes à aplicabilidade do dever de eficiência são tratadas a participação popular, a atuação administrativa impessoal, a improbidade administrativa e a eficácia do princípio em comento. A eficiência também é abordada como fruto da ação discricionária e como limite dessa ação. Partindo-se do pressuposto de que a eficiência pode colaborar para a melhora da ciência jurídica e da Administração Pública brasileiras, discorre-se sobre os passos para se realizar uma atuação administrativa eficiente com esteio no texto constitucional, no Direito e na ciência da Administração, perpassando-se por alguns métodos empregados nos setores público e privado e se chegando a um caso concernente a um serviço público de cobrança judicial. / The present study introduces the efficiency approach as an element in to the management scenario, attainable by the Fundamental Objectives of the Brazilian Republic. The main operational aims of the efficiency approach are here presented in addition to the efficiency concepts, obtained on both economic and juridical doctrines. Also, the fundaments of efficiency are presented. As attained matters of the applicability of efficiency duty, popular participation, impersonal management activities, administrative improbability and effectiveness of the efficiency approach are analyzed. Efficiency is also part of discretionary activities and as limit of this action. Using as background the fact that efficiency can put to better use judicial science and the Brazilian Public Management, the present study discourses about the steps that leads to an effective management activity based on the Constitutional Transcripts. The study comprehends some of the methods employed in public and private sectors, achieving a concerning case to a public service of judicial encashment.

BACKGROUND. The need for public sector agencies to work together to deal with complex issues which overlap agencies spheres of work has been well established. Cases such as the Soham murders in 2002 (BBC News, 2003), the Climbie child abuse case in 2003 (Health Committee, 2003) and the Pilkington Anti-social Behaviour case in 2007 (Telegraph, 2009) each highlighted the need for public sector agencies to work more closely and share information with each other to more effectively serve their public. METHODOLOGY. A three year period of participant observation in the implementation of a real time information sharing system used by multiple agencies to jointly manage anti-social behaviour was undertaken. An information sharing framework was produced detailing the factors which impact an information sharing project, classified into six categories; External Environment, Organisation, Process, Project, Technology and Individual. FINDINGS. Firstly bureaucracy is not always a barrier to information sharing. At times bureaucracy was found to enable information sharing by providing documentary evidence to decisions made throughout the system implementation. Secondly an agency's level of buy in and involvement with the information sharing project was shown to be a key indicator of their motivation to share information, correlating with the level of case recording on the system. Thirdly whilst technology enables the process of information sharing the research showed people had a much greater impact on whether information sharing took place. Finally whilst the UK public sector encourages public sector agencies to share information a wide scale review and approach to IT infrastructure would better enable future information sharing projects. CONCLUSIONS. The research identified there are many factors which impact an agency's ability/motivation to share information. It is the level of motivation an agency has minus the cost of sharing which ultimately determines whether information sharing occurs. In order to further encourage information sharing there is a recommendation that the UK government look at ways to make integrating the disparate data sources easier to decrease the cost of sharing and thus improve the likelihood information sharing will occur.