This thesis focuses on two research questions: 1. What is the impact of Barnardos� Tutoring Program on the students involved? 2. How has the program influenced the parents, teachers and tutors? In examining the literature I have identified a complex set of dynamics that affects students� school performance. The themes of relevance to this study are: the concept of disadvantage and poverty; the role of literacy and numeracy in educational attainment; the importance of social acceptance for student well-being; aspects of mentoring and tutoring, and issues related to homework. In this study I examine the degree to which a tutor�s involvement improves students� homework performance, literacy and numeracy, social skills and engagement with school. I also examine how the tutoring program enhances parents� involvement with their children�s education. And I assess the tutors� contribution, the influence of the program on the teachers, and the implications for the program. My methods involved sending questionnaires out to 44 teachers, 41 students, 40 parents and 44 tutors. I also interviewed seven students under 10 years old. In addition to the questionnaires, I interviewed a core group of parents, students, teachers and tutors who had been involved with the program since 1999 (six tutors, five students, five parents and four teachers). My findings indicate that homework places considerable strain on students who do not have adequate resources or support available to them, in their homes, to undertake their homework tasks. Tutoring programs which take place outside of the school environment and which are based on the one-to-one principle of mentoring programs offer considerable benefits to students and their families. The study indicates that the tutoring program has brought about significant changes to the homes and the lives of the students. These changes include a greater engagement with learning and an increased interest in school. The students also have better relationships with their peers and feel that they are valued members of their class. The parents believe that they have the support that they need and as a result there is less tension in the home with regard to homework. The study also suggests that although the main role of the tutors is to help at-risk students with their homework and schoolwork, their role is much more diverse.

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Many scholars have sought to measure the effectiveness of diverse supplemental instruction programs. Nevertheless, it is difficult to generalize about supplemental instruction or compare data, given methodological and statistical incongruities and diverse approaches and student populations at various institutions. Quantitative and qualitative data suggest that supplemental instruction and embedded tutoring programs facilitate learning and success in all disciplines. We describe best practices for embedded tutoring and supplemental instruction across disciplines and course modalities, evaluate metrics used to assess community college embedded tutoring and supplemental instruction programs, and suggest mixed methods models for assessing these programs.

CoordenaÃÃo de AperfeiÃoamento de Pessoal de NÃvel Superior / A presente pesquisa teve como objeto de estudo a aÃÃo tutorial na EducaÃÃo Superior e como objetivo geral: compreender como se constitui a aÃÃo tutorial no Programa de EducaÃÃo Tutorial (PET) da Universidade Estadual do Cearà (UECE) e no Programa de Tutoria Maiores de 23 (PTM23) da Faculdade de Psicologia da Universidade de Lisboa (FP-UL) em seus aspectos teÃrico-prÃticos e polÃtico-pedagÃgicos. Utilizamos a metodologia do Discurso do Sujeito Coletivo-DSC que se fundamenta na Teoria das RepresentaÃÃes Sociais (atribuiÃÃo de sentido de sujeitos) para tratamento dos dados do tipo depoimentos coletados em discursos verbais ou escritos. O resgate dos discursos ocorreu em dois momentos: na etapa I, no Brasil, realizamos entrevistas semiestruturadas com duas interlocutoras e com sete tutores; e grupos de discussÃo com 68 petianos. Na etapa II, em Portugal, fizemos entrevistas semiestruturadas com duas coordenadoras; duas tutoras; e oito alunos âMaiores de 23â. A anÃlise foi realizada partir da criaÃÃo de eixos discursivos organizados por grupos de atores sociais com base nas ancoragens para a criaÃÃo dos DSCs. Os referenciais teÃrico-metodolÃgicos da pesquisa centraram-se nas construÃÃes de SacristÃn (2000), Macedo (2008, 2011, 2013), Veiga SimÃo, Flores (2005); Baudrit (2009), Ãlvarez PÃrez e GonzÃlez Afonso (2008), Leitinho (2008), Zabalza (2011), LefÃvre e LefÃvre (2005, 2010), dentre outros. Os achados revelaram que hà uma necessidade de formaÃÃo dos tutores e no tocante à prÃtica, a aÃÃo tutorial à multidimensional, enriquecendo profissionalmente os tutores, dando-lhes oportunidade de mÃltiplas aprendizagens, e para os alunos ela promove o seu desenvolvimento pessoal, acadÃmico e profissional para atuarem em sociedade. ConcluÃmos que o conceito de tutoria nÃo à uniforme, havendo âtutoriasâ diversas, sendo que cada uma atende a necessidades especÃficas em contextos diferenciados. O desenvolvimento da tutoria deve ocorrer de maneira sistematizada e adaptada Ãs realidades, por meio da superaÃÃo das dificuldades e dos desafios que se apresentam, tornando-se importante a institucionalizaÃÃo de suas prÃticas. Nesse sentido, a tutoria necessita de avaliaÃÃo constante promovendo uma melhoria de qualidade das suas aÃÃes, o que irà repercurtir nas metodologias de ensino e de aprendizagem, na gestÃo, no currÃculo, enfim, em toda a instituiÃÃo e para aqueles que dela se beneficiam. / The present study had as object of study the tutorial action in Higher Education and as a general objective: to understand how the tutorial action is constituted in the Program of Tutorial Education (PET) of the State University of Ceara (UECE) and in the Tutoring Program Over 23 (PTM23) of the Faculty of Psychology of the University of Lisbon (FP-UL) in its theoretical-practical and political-pedagogical aspects. We used the methodology of the Discourse of the Collective Subject-DSC that is based on the Theory of Social Representations (attribution of sense of subjects) for the treatment of the data of the type testimonies collected in verbal or written discourses. The rescue of the speeches occurred in two moments: in stage I, in Brazil, we conducted semi-structured interviews with two interlocutors and with seven tutors; and discussion groups with 68 petianos. In stage II, in Portugal, we conducted semi-structured interviews with two coordinators; two tutors; and eight students "Over 23". The analysis was carried out from the creation of discursive axes organized by groups of social actors based on the anchorages for the creation of the DSCs. The theoretical-methodological references of the research centered on the constructions of SacristÃn (2000), Macedo (2008, 2011, 2013), Veiga SimÃo, Flores (2005); Baudrit (2009), Ãlvarez PÃrez and GonzÃlez Afonso (2008), Leitinho (2008), Zabalza (2011), LefÃvre and LefÃvre (2005, 2010), among others. Results revealed that there is a need for tutors training and in concerning practice, the tutorial action is multidimensional, professionally enriching the tutors, giving them the opportunity for multiple learnings, and for the students it promotes their personal, academic and professional development to act in society. We concluded that the concept of tutoring is not uniform and there are several "tutorials", each of which attends to specific needs in different contexts. The development of the tutoring should take place in a systematized way and adapted to the realities, by overcoming the difficulties and the challenges that are presented, making it important to institutionalize their practices. In this sense, tutoring requires constant evaluation, promoting an improvement in the quality of its actions, which will impact on teaching and learning methodologies, on management, on the curriculum, in the end, on the whole institution and for those who benefit from it.