Teoretická část: měření výkonnosti procesů v systémech managementu jakosti dle ISO 9001:2000 Aplikační část: charakteristika agentury, procesy agentury, stávající metodika Balanced ScoreCard, návrh nové metodiky Balanced ScoreCard v návaznosti na novou strategii

This diploma thesis deals with bakery sector in the Czech Republic. In the classification of economic activities it is CZ-NACE 10.7 Manufacture of bakery, confectionery and other flour products. This sector is an important component of the food industry of the Czech Republic. The aim of this study is to describe the structure of companies in this sector, including financial analysis and analysis of factors influencing their financial performance. The thesis consists of literature review and the actual research. The literature review describes the main concepts of the topic, namely the theory of financial analysis and regression analysis. The research part describes the structure of the companies in the sector and concrete calculations of the average values of indicators from the areas of ratio financial analysis and their development over time, and the last part analyzes the factors influencing the profitability of companies in this field.

Sobková, S. Evulation of a company performance. Diploma thesis. Brno: Mendel University, 2018. The diploma thesis is focused on evaluation of performance of two agricultural holdings with the purpose of subsequent comparison for the whole sector. Both financial and non-financial methods are used to assess performance. The financial approaches used the financial analysis and the non -financial approaches were used by Weckert's analysis and EFQM excellence model. This work is divided into two parts. The first part describes theoretical concepts, which are subsequently used in the second part of the thesis entitled "Custom work". In their own work, individual companies are introduced and the above methods are applied. Based on the results of these methods, proposals are made for increasing the efficiency of companies and generalizing approaches for the whole sector.

In this thesis we have investigated the competitiveness of several wine-growing businesses using both financial and non-financial methods of performance analysis. In particular, we have used financial analysis, Weckerte analysis, and the Balanced Scorecard methodology in order to discern the current state of the businesses with their competitive advantages and disadvantages. Based on these results we have created three general recommendations in the area of sales which can be applied in general to any wine-growing enterprise. Finally we have discussed the applicability of individual performance metrics in the wine industry.

This thesis deals with a company performance management method in compliance with the key performance indicators. It addresses the KPIs' characteristics as well as the design process of the indices and their implementation procedures. It does not only rest with a description of the method itself but it also focuses on the related areas of the research such as managers' approach towards the corporate performance management or the business intelligence discipline. The theoretical part of the thesis focuses on building the model that makes it possible to design the KPIs with an emphasis on a successful delivery of the entire project. The methodology is based on a selection of the right indicators and application of the implementation techniques leading to a successful completion of the project. A special attention is dedicated to the CPM concept as a basic principal from which the key indicators derive. The practical part addresses the respective design of the KPIs. First of all, the KPIs are suggested to a banking institution. Afterwards, these indicators are confronted with the model drawn up in the theoretical part. The indicators are assessed consequently. The main contribution of this thesis is a development of a model that can serve as a guide for a proper KPIs design in a company and can add to a successful completion of the indicators' implementation. The findings of the research conducted for the purpose of this thesis could be put to use by the corporate managers who are interested in approaching the performance management methods also assessed in this dissertation.

The thesis Performance Analysis of employees on the Service Desk to be engaged in evaluating and rewarding performance of employees working on the Service Desk. The work is divided into two parts. The theoretical part examines possible ways of evaluating and rewarding performance of employees. The practical part proposes a solution which demonstrates the real performance of employees, set of financial rewards commensurate with their performance and propose the implementation of modified assessment and reward performance.

The diploma thesis is focused on the performance evaluation of key suppliers in the terms of quality in selected cosmetic company. The aim of this thesis is to propose a solution of the assigned project task, based on short-term internship and theoretical knowledge, concerning the graphical visualization of key suppliers performance evaluation. The work is divided into theoretical and practical part. The theoretical part describes basic information about management quality system, it´s principles, conceptions and tools. There is also a closer look at the importance of purchasing department and the suppliers performance evaluating methods. The practical part includes characteristics of selected cosmetic company and processes of the quality control department are described, including laboratory tests. Withing the given project, the practical part is further divided into 6 tasks. The main task involves designing a platform for a simple and effective evaluation of the key suppliers performance in terms of quality. Other sub-tasks involved the compilation of strategic suppliers, a proposal for categorizing suppliers, and for the needs of the organization, also a procedure for communication with suppliers in case the quality requirements were not met.

This work had the aim to identify the key performance indicators of managing company on the basis of analysis its account statements. From these statements propose or improve reporting system. Analyzed company already has reporting system, so there are improvements, which consist in condensing reports, using ratio indicators and more interactivity of published reports.

The thesis focuses on implementation of Business Intelligence in a small retail company. The aim of the thesis is to design a pilot Business Intelligence solution to support management activities in Lintea, s. r. o. The company is part of Slovak lingerie and underwear retail market since 2004. Business performance measurement is not effectively supported in the company. Rise in the quality level of management activities is the main benefit of the proposed implementation which is achieved by delivering previously inaccessible or laboriously accessible information in an appropriate form. Proposed solution substantially simplifies, accelerates and improves management and decision making activities in the company. Thesis has two parts: theoretical and practical. Theoretical part has two chapters devoted to performance management and BI. Chapter about performance management presents wider aspects of using BI in companies and introduces the Balanced Scorecard method. Chapter about Business Intelligence defines BI, explains its principles, components and basic analytic method of BI - the dimensional modelling which is then applied in the practical part. The theoretical part ends with the description of current situation in the BI market. The practical part starts with the introduction of the company Lintea, s. r. o. followed by the description of its current state and proposal of the business performance measures based on the Balanced Scorecard method. Second chapter of the practical part contains the proposed Business Intelligence solution itself. Individual steps of the Business Intelligence design process are: analysis of prerequisites and requirements, analysis of data sources, dimensional modelling, ETL design, multidimensional data structures design and finally presentation layer design.

This thesis addresses issues of measuring and managing the performance of commercial bank institutions by means of a system called Corporate Performance Management (CPM). The theoretical part of this work is devoted to introduction of banking industry and methods of performance measurement in commercial banks. It introduces a general concept and key components of CPM supported by Business Intelligence technology. In the practical part of this work there is introduced the design of two concrete CPM solutions which are being currently built in banks -- KPI processing and interest margin calculation. The main thesis contribution to the existing literature is a creation of complex material about relevant aspects of implementation CPM solutions in data warehouses of commercial banks and creation the conceptual design of a concrete solution.