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1	We Would Love to Meet You! : A study about the impact of event marketing on customer-brand relationships Wanderoy Göransson, Nikki, E Kibtia, Maria January 2018 (has links) Research questions: How can event marketing be studied as a part of relationship marketing?How can event marketing be used to strengthen customer-brand relationships? Purpose: The purpose of this thesis is to study event marketing as a part of relationship marketing, by analysing the elements of trust, commitment, brand involvement, brand emotions, brand attitudes and customer value. Method: This research was conducted using a quantitative research method, where the primary data was collected via an online-survey distributed to visitors at Chokladgästabudet at Waxholms Hotel and GastroNord, two food-related events. In total, the study received 102 respondents. Conclusion: The study found support for previous studies regarding events having an effect on the customer-brand relationships. However, this study also found that events have a particular effect on the emotional aspects of the theories used in the study, which are believed to lead to stronger relationships. Relationship marketing event marketing customers brands customer-brand relationships events emotional affective cognitive Relationsmarknadsföring eventmarknadsföring kunder varumärke varumärke-kund relationer event affektiv kognitiv Business Administration Företagsekonomi