Customer relationship management includes all the sophisticated methodologies. It is a comprehensive way to manage the relationships which company has with its customers. There is a fierce competiton between companies, small businesses have to compete on equal terms with large organizations. This situation leads to discussion about customer oriented approach and diligence to prevent the loss of customer portfolio. Increase in the knowledge of customers is a key point of success. Information technology boosts customer relationship management. Companies face expensiveness of technologies and they try to find cheaper and more reachable solution. To find and evaluate criteria of success of CRM Software-as-a-Service in Czech Republic is the objective of my thesis. The goal is to define a method on how to find aspects of success, to research and to evaluate the results. Thesis contains insight into levels of CRM, summary of criteria of CRM choice, description of SaaS technology, research, results and final conclusion.

This thesis deals with the implementation of the Bring Your Own Device program for employee's private laptops at Telefonica Czech Republic. It describes the solution using a distributed virtualization. The private laptops are given identical system environments as standard corporate laptops. The solution of the problem is set in the environment of the real corporation. Areas focused on the establishment and operation of the program are security, technology, finance and processes.

This work deals with the modifications of project MeDiMed, which ceased to meet the requirements it imposed. In the first part the main objectives, targets and methods to achieve them are defined. The second part deals with the theory that is needed to understand the issue. In the practical part, which is based on the theory is prepared SWOT analysis and the modified HOS-8 analysis of the current state, whose results are then analyzed. The next section presents design of new solution. The conclusion summarizes all the proposed solutions and knowledge that have been achieved in this work.

This master's thesis deals with the design and implementation of optimization and monitoring of the server room. Optimization consists in designing access system and server room temperature measurement, automatic infrastructure start-up and power management, server and network infrastructure optimization, server virtualization management and network monitoring.

This work deals with the modifications of project MeDiMed, which ceased to meet the requirements it imposed. In the first part the main objectives, targets and methods to achieve them are defined. The second part deals with the theory that is needed to understand the issue. In the practical part, which is based on the theory is prepared SWOT analysis and the modified HOS-8 analysis of the current state, whose results are then analyzed. The next section presents design of new solution. The conclusion summarizes all the proposed solutions and knowledge that have been achieved in this work.

This thesis focuses on an assessment of the current information system in a small company followed by a plan proposal for its replacement. Main goal is to compare multiple different approaches to the process of implementing a new information system in a company and the use of methodical approach for their comparison. The result of this should be a recommendation to whether the information system should be replaced and if so, what will be the resulting gain for the company.

Information and communication technologies constitute a substantial part of today's world. Growing informatization, i.e. implementation of these technologies, in all areas of human activities generates a need to reflect upon their influence on man and society. The significance of this intellectual endeavor is accentuated by the very nature of these technologies. Since they are inserted between individuals in acts of mutual communication their application impacts on information processes within the frame of human societies. This factor takes effect everywhere, no less in the economic environment. In consequence of recent events which gave rise to a financial meltdown at first and an economic crisis later, the necessity to inquire into the effect of informatization on the domain of arrangement of economic relationships acquires its sense of urgency. At present, however, there is a significant gap between the theoretical framework which man uses to intellectually embrace these phenomena and the application of the technologies in question in which a disproportionately greater amount of resources are being invested. Therefore our capability of capturing in our train of thought the changes in the socioeconomic environment of today caused by informatization lags behind the very speed and dynamics of the changes. For that reason, the objective of this diploma thesis is to create a methodological-phenomenological framework for deliberation on the influence of information and communication technologies on the globalizing economy. The fundamental attribute which induces far-reaching transmutations in this field is the virtualization potential that the modern, symbolic and highly interactive forms of these technologies have obtained. As they began to be implemented in the frame of the arrangement of economic relationships, they impinged on a domain whose inner dynamism has already split into two components -- virtual and real -- by the symbol of value -- money. Another layer of virtualization related to the information and communication technologies as such therefore transforms the economy into a much more complex whole, the research of which poses an intellectual challenge as well as a necessity as the changing character of the globalizing economy shelters many pitfalls. This thesis offers theoretical points of departure for grasping the issues in question.