Följande undersökning behandlar ämnet rekrytering med inriktning på kompetensens betydelse vid tillsättning av en tjänst. Vidare redogörs för hur rekryteringsföretag i en mellanstor svensk stad väljer ut individer ur en grupp av arbetssökande och på vilka premisser urvalen sker. Det vill säga om en arbetssökande väljs ut att bli tillsatt för en tjänst på grund av vederbörandes arbetserfarenhet, kunskap och utbildning, eller om det är tack vare dennes personliga egenskaper. Studien ämnar undersöka i vilken utsträckning ansvariga rekryterare värderar arbetssökandes formella kompetenser i förhållande till dess informella kompetenser. Undersökningen kommer också studera den estetiska kompetensens betydelse vid rekrytering. Med andra ord betydelsen av att som sökande klä sig rätt, komma hel och ren till arbetsintervjun. För studien använder vi oss av en kvalitativ metod i form av intervjuer. Dessa intervjuer är baserade på frågor från en upprättad intervjuguide som går att ta del av i slutet av uppsatsen som en bilaga. Dessa frågor resulterar i information från respondenterna som möjliggör för oss att besvara våra frågeställningar som presenteras i inledningen av denna undersökning. I undersökningen framkommer det att rekryterarna framhäver vikten av formell och informell kompetens beroende på vilken typ av tjänst som skall tillsättas. För rekryteringar på kollektivsidan tar man mer hänsyn till vad den sökande besitter för faktiskta kompetenser. Det vill säga vilka direkta kunskaper individen har som går att omsätta i arbetet, till exempel om den sökande kan köra truck och har körkort för detta. Om individen i fråga har akademisk bakgrund eller ej är mindre intressant för dessa jobb och rekryteringsprocesserna sker i regel snabbare än på tjänstemannasidan. Rekryteringar på tjänstemannasidan är istället mer omfattande, komplicerade och tidskrävande. Här läggs tonvikten på den sökandes akademiska bakgrund och arbetserfarenhet. På den formella kompetensen ställs i regel höga krav vid tillsättning av tjänstemän. Studien har visat att det första intrycket av den arbetssökande har betydelse för den ansvarige rekryteraren när de möts för en intervju. En sökande som kommer ordentligt klädd och har förmågan att presentera och framföra sig själv på ett tilltalande sätt har större chanser till en anställning än den individ som inte anstränger nämnvärt. / The following study deals with the subject recruitment, focusing on the competence relevant for appointment to a post. Furthermore it describes how the recruitment companies of a medium-sized Swedish city will select individuals from a group of candidates and on which premises the samples occurs. That is, if a job applicant is selected to be hired because of his work experience, knowledge and education, or if it is thanks to his personal qualities. The study intends to examine the extent to which responsible recruiters value the job seekers formal competences in relation to its informal competences. This study will examine the aesthetic competences importance in the recruitment process. In other words, the importance of the candidates to dress properly, be clean and tidy to the interview. For the study, we use a qualitative approach through interviews. These interviews are based on questions from a prepared interview guide that you can take part of at the end of the essay as an appendix. These questions will result in information from the respondents that will enable us to answer our question as mentioned in the introduction to this study. In the survey, it appears that recruiters emphasize the importance of formal and informal skills depending on the type of post to be appointed. When it comes to recruitment of blue-collar workers the recruiters takes more consideration of which actual skills the candidate possess. That is, which direct knowledge the individual have that he’s able to use at work, for example, if the applicant can drive a forklift and has a license to drive it. If the individual in question has an academic background or not is less interesting for these kinds of jobs and the recruitment processes are generally faster than the white-collar worker side. Recruitment at the white-collar side, is more extensive, complicated and time consuming. Here the emphasis is placed on the candidate's academic background and their work experience. When it comes to the formal qualifications there are usually high requirements for the employment of white-collar workers. The study has shown that the first impression of the job applicant is important for the responsible recruiter when they meet for an interview. An applicant that arrives properly dressed and have the ability to present and express himself in an appealing way have a greater chance of employment than the individual who doesn’t make an effort.

This thesis aims to find out the job satisfaction level in large and small enterprises by founding on Locke&rsquo / s model and to compare job satisfaction levels. Although, Locke&rsquo / s job satisfaction model includes many dimensions, it is lack of some variables, which are very important for sociology. In order to fill this gap, demographical information and status in the work place have ben added within variables. Consequently, job satisfaction levels of workers who work in large and small size enterprises in different status (white collar, blue collar) and who comes from different demographical structures have been determined / additionally, their expectations from work and their point of views about the work have been tried to understand. In order to reach these findings, a field research, which took approximately 10 months, has been conducted in a large and a small enterprise. Field research has been conducted by applying questionnaire for 64 questions to 85 people. However, some of important information about the work place has been found as consequence of depth interviews done with respondents. While social rights in large enterprises and image of the enterprise effect the job satisfaction positively, in small enterprises social environment and behavior to the workers are important. To get homogeneous answers are easy in large enterprises / because, changes like promotion, increase of salaries are done within a system and formal / which is permanent is not people but the works. However, answers and results are heterogeneous in small enterprises because works are done within informal relations by attaching to people. Whatever the size of the enterprise, as qualifications of the work and educational level increase, as expectations increase and to get satisfaction from the work becomes difficult. On the other hand, most difficult part of conducting this research in Turkey is that workers pay attention to the workplaces where they can get their total salary at right time and where they feel secure, instead of job satisfaction and most of time they think that get satisfaction from work is luxury. Field research was not only of help to this research, but also provide workers who participated to the research to think about their job satisfactions.