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Ett gott bemötande : Nyanställd vårdpersonals upplevelse av bemötandet vid arbetsintroduktionen / The good hospitality : Newly employed healthcare professionals experience of hospitality in the work introductionKittelfors, Stina, Hokkinen Vallin, Sari, Wallmon, Sara January 2013 (has links)
Att vara nyanställd är inte alltid förenat med glädje, bra självkänsla och trygghet, mycket av detta hänger på att bli bemött på ett trevligt och förtroendeingovande sätt. Efter att ha intervjuat nyanställd vårpersonal i kommunal verksamhet har detta visat sig vara än tydligare. Svårigheter i att ge ett gott bemötande kan förebyggas genom att säkerställa att övrig personal vet vad verksamheten förväntar sig att ge en nyanställd under arbetsintroduktionen och på så vis skapa trygghet för den som skall introduceras med även för den befintliga personalen. Syftet med studien är att undersöka hur den nyanställda vårdpersonalen har upplevt att de blivit bemötta under sin arbetsintroduktion och hur dett bemötande kan ha kommit att påverka deras självkänsla för fortsatt anställning. Utifrån Martin Bubers dialogpedagogik, Erving Goffmans teorier om interkationsritualer och George Herbert Meads teorier om symbolisk interaktionism har resultatet av studien analyserats. Studien är av kvalitativ metod med intervjuer av semistrukturerad karaktär. Vi har tagit en fenemenologisk ansats då fokus ligger på att förstå respondenternas livsvärld. Studiens resultat visar, med några få undantag, att det ofta brister i det goda bemötandet och att detta skadar så väl självkänsla som önskan om att vilja binda sig till fortsatt arbete i verksamheten i stort. / Being a new employee is not always associated with happiness, a good self-esteem and security, much of this depends on to be treated in a friendly and reassuring manner. After interviewing newly recruited health professionals in municipal organizations have been shown to be even more clear. Difficulties in providing good treatment can be prevented by ensuring that other staff know what the organization expects to give a new employee during work introduction and thus create security for those to be introduced, but also for the existing staff.The aim of the study is to examine how the newly imployed healthcare professionals have experienced that they have been treated during their employment introductions and how this response may have come to affect their self-esteem for continued employment. Based on Martin Buber's dialogue pedagogy, Erving Goffmans theory of interaction rituals and George Herbert Mead's theory of symbolic interactionism, the result of the purpose of the study were analyzed.The study is a qualitative method with interviews of semi-structured nature. We have taken a phenomenological approach where the focus is on understanding the respondents' life-world.Study results show, with a few exceptions, there is often lack of good hospitality and this will hurt the self-esteem and as well as the desire to want to commit continue working in the organization in general.
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Vägen till arbete? : En studie om aktivering i den s.k rehabiliteringskedjan inom sjukförsäkringen med speciellt fokus på arbetslivsintroduktion.Torstensson, Hanna January 2010 (has links)
<p>Abstract</p><p>The aim in this dissertation is to investigate into the working of the rehabilitation process as to actors involved. A specific focus has been set on the component “Work introduction”. The study shows that the road back to work is a complex matter. Individuals involved have different backgrounds and living situations, which influence this rehabilitation. The empirical basis of the study is built on interviews of four employees and two earlier unemployed persons. The statements of the informants were analyzed through the two concepts: Activation and empowerment. The interviews revealed that the authorities were not entirely content with program “Work introduction”, since the cooperation lacked a coherent view on the common tasks. In some cases the result is that clients fall between the authorities. A main problem of their cooperation nails down to that the authorities apply different definitions. An insight of this study is that 50% get a job and 50% goes back to social insurance office after they had been passing through the program “Work introduction”. This asks for a more differentiated view on clients.</p><p> </p><p> </p><p>Key words: unemployed, sick insurance, rehabilitation, work introduction</p><p> </p>
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Vägen till arbete? : En studie om aktivering i den s.k rehabiliteringskedjan inom sjukförsäkringen med speciellt fokus på arbetslivsintroduktion.Torstensson, Hanna January 2010 (has links)
Abstract The aim in this dissertation is to investigate into the working of the rehabilitation process as to actors involved. A specific focus has been set on the component “Work introduction”. The study shows that the road back to work is a complex matter. Individuals involved have different backgrounds and living situations, which influence this rehabilitation. The empirical basis of the study is built on interviews of four employees and two earlier unemployed persons. The statements of the informants were analyzed through the two concepts: Activation and empowerment. The interviews revealed that the authorities were not entirely content with program “Work introduction”, since the cooperation lacked a coherent view on the common tasks. In some cases the result is that clients fall between the authorities. A main problem of their cooperation nails down to that the authorities apply different definitions. An insight of this study is that 50% get a job and 50% goes back to social insurance office after they had been passing through the program “Work introduction”. This asks for a more differentiated view on clients. Key words: unemployed, sick insurance, rehabilitation, work introduction
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