<p>The value of specific individuals for the success of a company has increased drastically because of the increased demand on knowledge and service orientation, and job satisfaction has become more important in the competition of the most attractive employees. Improving job satisfaction also brings along additional advantages. For example, it has been proven to have a direct impact on customer satisfaction. This study aims at providing a working procedure for organizations that wish to increase the level of employee job satisfaction, and a method has been developed that gives practical instructions on how to organize the improvement work. To evaluate the current level of job satisfaction in order to find improvement areas, the most important determinants to job satisfaction have been identified through a literature survey. The method has four phases, Prepare, Investigate, Design and Implement, and is shaped as a closed loop to symbolize the need of continuous improvements. To validate the usefulness and precision of the method, it has been tested in a single case study. The case study showed that the method is applicable in the sense that all four phases were possible to carry out, and that it is capable of providing a practical working procedure to increase job satisfaction. It is also useful when it comes to evaluating already existing working procedures. Most important when it comes to increasing job satisfaction is to let the employees actively participate in the improvement work. This will ensure that the solutions suggested are relevant and enduring, and it will make employees feel acknowledged and motivated to follow out the changes.</p>

The value of specific individuals for the success of a company has increased drastically because of the increased demand on knowledge and service orientation, and job satisfaction has become more important in the competition of the most attractive employees. Improving job satisfaction also brings along additional advantages. For example, it has been proven to have a direct impact on customer satisfaction. This study aims at providing a working procedure for organizations that wish to increase the level of employee job satisfaction, and a method has been developed that gives practical instructions on how to organize the improvement work. To evaluate the current level of job satisfaction in order to find improvement areas, the most important determinants to job satisfaction have been identified through a literature survey. The method has four phases, Prepare, Investigate, Design and Implement, and is shaped as a closed loop to symbolize the need of continuous improvements. To validate the usefulness and precision of the method, it has been tested in a single case study. The case study showed that the method is applicable in the sense that all four phases were possible to carry out, and that it is capable of providing a practical working procedure to increase job satisfaction. It is also useful when it comes to evaluating already existing working procedures. Most important when it comes to increasing job satisfaction is to let the employees actively participate in the improvement work. This will ensure that the solutions suggested are relevant and enduring, and it will make employees feel acknowledged and motivated to follow out the changes.

The aim of the study is to investigate how social workers relate to the self-determination in cases that involve people who have dementia. To investigate this we have chosen to build a qualitative study. The study is based on four interviews with social workers in elderly care in Sweden. To analyze our material we chose the concept autonomy, and legal texts from the Social Services Act (SFS 2001: 453) and Parental code (SFS 1949: 381). Our results show that social workers are often forced to deviate from the law and guidelines to ensure the best for the person with dementia. Social workers justified their actions by arguing that what they did was in, or in line with the persons best interest. The person’s self-determination is left to stand back in some emergency cases where social workers cannot stand by and watch as the clients suffer. It was also shown that the administration process is often more extensive in cases involving people who have dementia than people who do not have dementia. The reason for this is that there are several elements that social workers must take into consideration, among other things, determining if there is a dementia diagnosis and if a legal guardian application should be made. It was also brought to light that social workers often have to spend more time on motivating the person with dementia to receive support. This motivation the interviewees called to coax, which can be seen as another word for persuasion. This is done although the law says that the client should have self-determination.

The job of an auditor has still been quite a new one in the Czech Republic. It is connected with the transformation of our economy in the late 80s and early 90s. Despite its relatively short history the job's importance is going up. Just the external audit itself can lower the information inequality between the owner and the manager. Internal audit, on the other side, is a means of precaution how to prevent problems or solve them already before their coming into existence. My diploma work aimed at deeper insight into the problems of an auditor's job.

The master's thesis describes working procedures of the pharmaceutical warehousing and distribution, analyses actual methods of communication and identification and shows the weaknesses of this system. The work offers possible innovations, actual trends in the field of the automatic identification, warehouse management and proposes taking advantage of combination of voice recognition and bar-codes system. The thesis describes the new technology implementation, continuing the current practice and update of standard operating procedures.

This Master’s thesis deals with the building technological preparation of the building a shopping centre in Holešov. This thesis includes a technical report of building technological projekt, a technological prescription of montage a skeleton of hall with inspecting and testing plan and with a drawings of working procedure of montage, a technical report of building equipment with drawings, a plan of mechanical assembly with a timetable, a report of health and safety on the building site, a report of input of building on environment, description of transport relations with drawings, a timetable of a skeleton of hall, timetable of all the building, a result of workers, a plan of finance, a budget of construction of hall and a calculation of all the building.