一般消費者常常會有「一分錢一分貨」的想法，但是價格是否真的能夠準確的反應出品質？本研究用使用民國79年11月至民國94年4月份的「中華民國消費者報導」中102種產品的產品測試結果，用以探討台灣市場上價格與品質之間的關係。研究結果顯示，價格並不能準確的反應品質，台灣市場上的品質價格相關平均值為0.189，而且不同產品之間的品質價格相關性都有大幅的差異。本研究也發現價格品質相關性的變異原因之一為產品的特性 - 搜尋品的品質價格相關性高於經驗品的品質價格相關性。而本研究所提出的其他三項解釋原因 – 產品耐久程度、價格變異、以及價格高低並不能顯著的解釋產品品質價格相關性的變異。此研究的結果顯示價格並不能代表品質，因此消費者在購買產品之前必須有更多的資訊，不能單以價格做為購買衡量標準。 / This paper uses 102 product category test results of the Chinese, Taipei Consumer Report from the period of November 1990 to April 2005 to examine the validity of price as a signal of quality in the Taiwan market. In other words, does price accurately reflect quality, and do consumers really get what they pay for? The findings of this study indicate that price is not a very good indication of quality in the Taiwan market, with an average correlation value of 0.189 and greatly varying levels of correlation across product categories. In terms of reasons for the varying correlation levels, product characteristic is a factor – search goods have a higher price-quality correlation than experience goods. Other factors proposed in this study including product durability and quality uncertainty (price range and price levels) do not significantly influence the correlation levels. The results of this study indicate that price is not a good indicator of quality and that consumers need to be informed on more than the price of products when making purchasing decisions.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0923550121 |
| Creators | 張香玉, Chang, Dolly |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 英文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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