政府資訊公開不僅是民主政治的最佳武器，更可以提升國家的競
爭力，於是我國乃於94 年12 月制定通過政府資訊公開法，以促進行
政透明化與滿足人民知的權利。近來受到數位化浪潮的影響，各國政
府互相推行所謂電子化政府，期望藉由電子化作業方式以提高政府的
行政效率。故本文就是試圖瞭解政府機關如何透過電子化方式以落實
執行政府資訊公開政策。
首先本文就根據政府資訊公開法規範內容，分為主動與被動資訊
公開二個公開面向來做分析研究，本研究藉由面訪問卷調查與深度訪
談來探究政府資訊公開電子化執行現況，希冀有助於瞭解政府機關對
於政府資訊公開法制的落實施行情形，以做為政府資訊政策之參考。
研究發現，在資訊主動公開部分，就資訊公開類型而言，以行政
指導有關文書公開情形最佳，請願之處理結果及訴願之決定、書面之
公共工程及採購契約公開情形最差；就公開電子化程度與多元公開管
道上而言，經檢視27 個機關均有明顯偏低情況，累計分數都在電子化
程度最低門檻 60 分以下（總分304 分），以及多元公開道最低指標121
分以下（總分608 分），顯見所有機關均有待再加強。
在資訊被動公開部分，在申請公開件數與申請方式上，政府資訊
公開法通過前後並無太大差異，機關平均申請件數大多在0~30 件之間
且以「書面申請」免付費方式提供；在作業標準與准駁理由上，幾乎
都沒有訂定審查機制，完全由業務單位主管來決定，更無提供明確申
訴管道。
是以，要致力於建構一個開放政府、改善課責與透明的政府行政，
除了政府資訊公開法制的訂定，仍需要有相關政策、制度面之配合與
獨立的個體加以監督與管控，才能落實並保障人民政府資訊取得權。
關鍵字：電子化政府、政府資訊公開、主動公開、被動公開 / The transparency of government information is not only a best weapon
for democratic politics but also promotes the competitively of a country.
The government passed Freedom of Government Information Law in
December, 2005 so as to promote the transparency of government
operation and fulfill the rights that people should know it. Under the
influence of digitization, every country has impelled to promote the
concept of e-government. The administrative efficiency can be uplifted by
information technology. Thus, the aim of this thesis is to know how the
government executes the policy of opening government information.
The study analyzes the active and passive information opening
according to the contents of the Law on Government Information Freedom.
Interviews and surveys were utilized to undertake the execution of opening
the government information. This study will help people understand how
information has been executed and will serve as a reference for government
strategies for information transparency.
As to the type of information for actively opening, the administrative
documents have mostly been actively opened. The results of petitions and
the decisions of administrative appeals, documents related to public works
and procurements are the worst for opened information. As to the level of
e-opening and approaches by which they open information, 27 bureaus do
not reach the lowest the threshold, which scored less than 60 with the total
score 304 and less than 121 with the total score 608. The findings suggest
that the bureaus still have to practice the idea of actively opening
information.
As to the passively-opened information, the request documents and the
way to apply did not change much before and after the Law on Government
Information freedom, with 0-30 pieces of request in average. They used to
be written form and this request was free of charge. In this study, we found
that most bureaus do not standardize relative of all application, making the
directors the only judgment for acceptance or rebuttal.
iii
Therefore, to set up an open government and to improve the
accountability, transparency of administration, policies and systems need to
be coordinated. It also entails independent individuals to supervise and
control, besides the practice of the Law on Government Information
Freedom. In this way, people’s rights to the government information will
be taken care of.
Keywords: electronic government, e-government, digital government,
transparency, government information
| Identifer | oai:union.ndltd.org:CHENGCHI/G0922560362 |
| Creators | 吳慧勤, Wu,Haichun |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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