近十幾年來,消費者對於精品與珠寶的追求與擁有已不像過去,單純只是富有的象徵與富人的專屬附屬品,在行銷人豐富的包裝之下,精品與珠寶已成為生活品味與質感的代表,而天然寶石資源日趨減少,供需不平衡而產生的價格變動也使珠寶儼然成為近年來熱門的投資標的。本研究即以精品珠寶為主要研究目標,欲研究台灣精品珠寶市場之消費者行為。
本研究以大台北地區具有購買精品珠寶意願或實力之對象發放問卷,共回收有效問卷325份,並以此問卷結果進行人口統計變項與購買動機、訊息來源、評估準則、購買意願、風險知覺與購買行為之間的關係,並探討各變數之特質與各變數之間的關係與影響,最後以量化結果與質化訪談作為本研究對於精品珠寶市場之消費者行為行銷策略之建議。
本研究分析結果如下:
一、人口統計變項與購買動機、訊息來源、評估準則、購買意願、風險知覺與購買行為之間皆有不同構面的影響,且有些變項影響程度具有高低的差別。
二、精品珠寶之購買動機、訊息來源、評估準則與購買意願,以及購買意願與購買行為間皆有顯著相關性並具有顯著影響。
三、購買精品珠寶之風險知覺對於購買意願與購買行為不具有干擾效果。
四、最後以質化訪談加強上述量化分析結果並提出未來行銷策略建議。
關鍵詞:消費者行為、購買意願、知覺風險。 / For the last decades, the intesion of consumers’ pursue of the luxury goods and jewelry was not simply the symble of the richness like before. With all the emotional attachments the marketers creacted, luxury good and jewelry have represented the high class of living style. And also because the nature resources of gem is getting less and leass, the price raises based on the higher demand and less supply, which are also the reason why the jewelries have become the popular target to invest. The perpective of this study is to figuring out the customer behavior of the jewelry market.
The questionnaires of this study were submitted to the potential customers of luxury jewelries in Taipei City. Total 325 effective copies were collected. And based on the questionnaires results, the connection between the purchase motivation, information source, evaluation, purchase intention, perceived risk and purchase behavior can be studied. Moreover, interviews with two jewelry brand managers to deeply disucss the future strategy.
Keywords:Luxurious Jewelry, Consumer Behavior, Purchase Intention, Perceived Risk.
Identifer | oai:union.ndltd.org:CHENGCHI/G0094362027 |
Creators | 苑慈祐, Yuan, Jatin |
Publisher | 國立政治大學 |
Source Sets | National Chengchi University Libraries |
Language | 中文 |
Detected Language | English |
Type | text |
Rights | Copyright © nccu library on behalf of the copyright holders |
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