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"I feel like a bag lady": Personal Interstices, Self-Disclosures and Empathetic Affiliation during Workplace Meetings

While an extensive body of research exploring professional discourse exists, research investigating off-task talk within workplaces has been relatively side-lined. To better understand the possible functions of personal interstices layered between institutional goal-oriented talk, this study examines instances of self-disclosure that emerged from 34 hours of authentic interactions recorded at three Canadian workplaces. Using conversation analysis, 87 self-reference, self-disclosure declaratives were identified. Of those, 21 occurred within reciprocal sequences between two participants. Similar to a second story telling found in ordinary conversation (Sacks, 1992a), the second speaker’s self-disclosure reflects the first speaker’s, both in content and form, and is often an upgraded version of the initial disclosure. This pattern and in-meeting placement suggest that these types of personal interstices may be a mechanism for displaying co-worker empathetic affiliation. Additionally, hierarchical role relations and institution goals may be temporarily suspended or back-grounded during these sequences.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:OTU.1807/33638
Date28 November 2012
CreatorsChubak, Lynda Evelyn Carol
ContributorsKerekes, Julie
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
Languageen_ca
Detected LanguageEnglish
TypeThesis

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