<p>SAMMANFATTNING</p><p>Syftet var att undersöka hur personer med Kronisk Obstruktiv Lungsjukdom (KOL) upplever ambulanssjukvårdens omhändertagande och bemötande vid akuta besvär i hemmet och under pågående ambulanstransport. Studien genomfördes som en kvalitativ intervjustudie. Hjärt och lungsjukas förening i Dalarna kontaktades för att förmedla respondenter till studien. Totalt intervjuades fem kvinnor och tre män utifrån de kriterier att de skulle ha diagnosen KOL samt att under de senaste tre åren varit i kontakt med sjuksköterska inom ambulanssjukvården i Landstinget Dalarna. Intervjuerna var semistrukturerade med öppna frågor. Deltagarna i studien fick berätta om sina erfarenheter, upplevelser samt ambulanspersonalens bemötande i omvårdnadssituationer i hemmet och under pågående ambulanstransport. Data analyserades utifrån en kvalitativ innehållsanalys. Resultatet redovisas med fem övergripande kategorier och tretton subkategorier som beskriver deras upplevelse av bemötandet och omhändertagandet. Det framkom i studien att deltagarna upplevt ett lugnt och trevligt bemötande från sjuksköterskan inom Ambulanssjukvården Dalarna. Personerna i studien upplevde även trygghet under vårdsituationen i det akuta sjukdomstillståndet som KOL förorsakat.</p><p>Nyckelord: Bemötande, Omhändertagande, Upplevelse, KOL</p> / <p>ABSTRACT</p><p>The aim was to investigate how Chronic Obstructive Pulmonary Disease (COPD) patients experience the approach and medical care provided by ambulance workers during transportations and domestic emergencies. The investigation was carried out as a qualitative interview study. The heart and lung-disease association in Dalarna was contacted in order to supply respondents to the study. Overall five women and three men were interviewed, based on the criteria that they would all be diagnosed with COPD and that they had, during the past three years, been in contact with a nurse within the ambulance health care in the county council of Dalarna. The interviews were semi structured with open questions. All participants got to tell about their experiences and how they were received, approached and treated by ambulance workers when having domestic emergencies or during ambulance transportations. Data were parsed on the basis of a qualitative analysis. The result is presented in five main categories and thirteen subcategories which describes the participant’s experiences with approaches and treatments. The people investigated felt very secure during treatments given to them in their urgent state of illness caused by COPD. It came to light that participants experienced a composed and pleasant approach from the nurse within the ambulance healthcare in Dalarna.</p><p>Keywords: Attitude, take care of, experience, COPD</p>
| Identifer | oai:union.ndltd.org:UPSALLA/oai:DiVA.org:hig-250 |
| Date | January 2007 |
| Creators | Hedlund, Åke, Krång Persson, Maria |
| Publisher | University of Gävle, Department of Caring Sciences and Sociology, University of Gävle, Department of Caring Sciences and Sociology |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, text |
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