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Avalia??o da usabilidade e da arquitetura da informa??o do site do Instituto do C?rebro da UFRN: um estudo de caso com base nas opini?es dos usu?rios da institui??o / Usability and information architecture assessment of the site of the Instituto do C?rebro da UFRN: a case study based on the institute users opinions

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Previous issue date: 2015-02-24 / O presente trabalho teve como objetivo elaborar uma lista de recomenda??es para o
site do Instituto do C?rebro da Universidade Federal do Rio Grande do Norte com
?nfase na identifica??o de falhas na usabilidade e na arquitetura da informa??o, por
meio da aplica??o de t?cnicas do design com usu?rios da institui??o. A partir da
aplica??o das t?cnicas Cardsorting, aplicada com um grupo de seis pessoas
(professor, t?cnicos administrativos e aluno da p?s-gradua??o); entrevistas com o
diretor do Instituto do C?rebro e com secret?rias da gradua??o e p?s-gradua??o;
Avalia??o Cooperativa, aplicada de duas formas: em grupo, com um grupo formado
por seis pessoas que s?o integrantes do corpo t?cnico do Instituto do C?rebro e
individualmente, com oito usu?rios (alunos da p?s-gradua??o e t?cnicos
administrativos do Instituto do C?rebro da UFRN) que desempenharam tarefas que
s?o frequentemente realizadas por usu?rios pertencentes ao p?blico-alvo no site do
Instituto do C?rebro. Ap?s cada sess?o da Avalia??o Cooperativa Individual foi
aplicado um question?rio de satisfa??o do usu?rio sobre sua percep??o a respeito
da usabilidade e da utilidade do site do ICe. Concluiu-se, portanto que, por meio da
an?lise dos resultados e da triangula??o dos dados obtidos em cada uma das
t?cnicas aplicadas com usu?rios na presente pesquisa, foram verificados, dentre
outros, problemas relacionados ? utiliza??o inadequada de elementos de interface,
navega??o, rotulagem de alguns termos do menu, e ainda, a aus?ncia de campo de
busca e integra??o com as redes sociais ? al?m da aus?ncia, posicionamento e
formata??o inadequada de informa??es que seriam de alta relev?ncia para os
usu?rios. Por fim, ? apresentada uma lista de recomenda??es que poder? ser
utilizada em futuro redesign da interface com vistas ? melhoria da arquitetura da
informa??o e usabilidade do site do Instituto do C?rebro da Universidade Federal do
Rio Grande Norte. / The objective of the current piece of research presents was draw up a list of
recommendations for the site of the Instituto do C?rebro da Universidade Federal do
Rio Grande do Norte, with an emphasis on fault identification in usability and
information architecture, through the application of design techniques with users of
the institution. From the use of the following techniques: Cardsorting, applied to a
group of six people as target public, such as professor, administrative technicians
and graduate student of the institution; Interviews, carried out with the director of the
Instituto do C?rebro, secretaries of the undergraduate and graduate courses;
Cooperative Evaluation applied in two ways: in group and individually. The evaluation
in group was fulfilled in four sessions that occurred with a group composed of six
people who are part of the technical staff of the Instituto do C?rebro. In the Individual
Cooperative Evaluation, eight users (graduate students and administrative
technicians of the Instituto do C?rebro da UFRN) performed tasks which are
frequently fulfilled by users from the public target in the site of the Instituto do
C?rebro. After each session of the Individual Cooperative Evaluation, a questionnaire
of the user?s satisfaction was used about his or her perception in regard to the site
usability and utility of the mentioned institute site. Therefore, it was concluded that,
by means of the analysis of the results and the triangulation of the obtained data in
each one of the techniques applied with the users, in the present piece of research,
problems were verified, among others; all related to the unsuitable use of the
interface elements, navigation, labeling of some menu terms, and still, the lack of
search space and integration with the social networks ? besides the lack, positioning
and inappropriate formatting of information that would be of high relevance to the
users. Finally, a list of recommendations is presented and this can be used in a
future interface redesign with the goal to improve the information architecture and the
usability of the site of the Instituto do C?rebro da Universidade Federal do Rio
Grande do Norte.

Identiferoai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/19799
Date24 February 2015
CreatorsSilva, Gabriel Marcos da
Contributors03421846790, http://lattes.cnpq.br/7686896980904000, Pinho, Andr? Luis Santos de, 00031242740, http://lattes.cnpq.br/7753762932186347, Bezerra, Josenildo Soares, 85282880482, http://lattes.cnpq.br/3081353090677062, Burgos, Taciana de Lima, 78608570491, http://lattes.cnpq.br/0810842293933295, Rosa, Jos? Guilherme da Silva Santa
PublisherUniversidade Federal do Rio Grande do Norte, PROGRAMA DE P?S-GRADUA??O EM DESIGN, UFRN, Brasil
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Sourcereponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN
Rightsinfo:eu-repo/semantics/openAccess

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